Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Forms and Documents

Document Name	Status
Form Form Request for website usability group participants Form	New
Form Survey Online Cognitive Testing of Applications Form for Free and Reduced Price Meals Form and Instruction	New
Form 0690-0030 Usability/Cognitive Testing of Privacy and Confidentiality Messages Form and Instruction	New
DOC/NIST Quality Assurance Program Form and Instruction	New
NIST MEP Emerging Leaders Program Data Collection Form	New
Technical Assistance (TA) Request Form Form and Instruction	New
Broadband USA Workshop Feeedback Form and Instruction	New
Surveying the Impact of Customers of 15 CFR 400.43 Form and Instruction	New
Customer Service Survey of NOAA's Digital Coast Website Form and Instruction	New
PTO - PETTP Presenter Experience Survey Form and Instruction	New
Survey Monkey Images for Attorney Forms Survey Form and Instruction	New
Patents Recruitment Roadshow 2015 Form and Instruction	New
PTO-AIPLA Legal Secretaries and Administrator's Conference Survey Form	New
PTO - Public User Survey Form	New
PTO - Global Dossier User Requirement Form	New
PTO Patent Prosecution Highway (PPH) Survey Questions Form	New
PTO - eMod Forum Denver CO Focus Session and Survey Form and Instruction	New
Pro Bono Patent Program Quarterly Metric Reporting Questionnaire Form and Instruction	New
PTO - Glossary Pilot Program External Survey Form and Instruction	New
PTO eMod Focus Session Survey Form and Instruction	New
PTO - Interview Stakeholder Survey Form and Instruction	New
NOAA-NWS GIS Data and Product Survey Form and Instruction	New
PTO Interview Stakeholder Survey Form and Instruction	New
PTO - National Trademark Expo - 2014 Participant Feedback Surveys Form and Instruction	New
ITA - Data Services - Application Program Interface Feedback Form and Instruction	New
NTIA - Federal Radio Frequency Spectrum Management Course Evaluation Survey Form	New
PTO - After Final Consideration Pilot 2.0 Survey Form and Instruction	Removed
PTO - Request for Continued Examination Survey Form and Instruction	Removed
NOAA - Questionnaire on Current and Planned Use of L-Band Direct Readout Services from the Joint Polar-Orbiting Satellite Systems (JPSS) Form	Removed
NOAA - Harmful Algal Blooms Subscriber List Questionnaire Form and Instruction	Removed
NOAA - Needs Assessment for Training in Climate and Hazard Adaptation: Discussion Groups Form and Instruction	Removed
NOAA - Great Lakes Beach Hazards Interviews Form and Instruction	Removed
PTO - Trademark Electronic Official Gazette Customer Satisfaction Survey Form	Removed
NOAA - Hawaiian Monk Seal Visitor Education Programming Focus Group Form	Removed
NIST-Information Resources Needs for Standards Coordination Office (SCO) Form	Removed
NOAA - Harmful Algae Website User Survey Form and Instruction	Removed
NOAA - Satellite Conference 2013 Feedback Survey Form and Instruction	Removed
ITA - Commercial Services Program Feedback Forms Form and Instruction	Unchanged
PTO - Outreach Sessions: eFiling of America Inventions Act Trials and Proposed Future Needs Form and Instruction	Removed
NOAA - Quick Response (QR) Code Enabled Nautical Chart Feedback Form and Instruction	Removed
NESDIS Web site Customer Experience Survey Form and Instruction	Removed
ITA-Event Evaluation Customer Satisfaction Forms Form and Instruction	Unchanged
NOAA-Survey for Soliciting Feedback on the NMFS Recreational Bluefin Tuna Reporting System Form and Instruction	Removed
NTIA - Project 25 Documents and Standards Reference and Video Quality in Public Safety Tools Feedback Forms Form	Removed
ITA-Trade Agreements Compliance Program Customer Comments Cards Form and Instruction	Unchanged
ITA-Advocacy Center Customer Satisfaction Comment Card Form and Instruction	Unchanged
NOAA-Biogeographic Assessment Product Requests Form and Instruction	Removed
PTO-Survey of Paten Applicants' Filing Software Usage and Tools Form and Instruction	Removed
WebEx Stakeholder Testing Form and Instruction	Removed
NOAA-Students Collaborating To Undertake Tracking Efforts for Sturgeon (SCUTES) Elementary and High School Educational Kits Evaluation Form and Instruction	Removed
Generic Clearance Request Submission.FINAL.doc Supplementary Document	2014-04-30
0690.0030.SuppStmt.Part B.042914.doc Supporting Statement B	2014-04-30
0690.0030.SuppStmt.042914.doc Supporting Statement A	2014-04-30

IC Document Collections

IC ID	Document Title	Status
226534	Request for website usability group participants Form	New
226120	Weekly Behaviors Study Instruction	New
226119	Online Cognitive Testing of Applications Form for Free and Reduced Price Meals Form and Instruction	New
225713	Respondent Perceptions of Burden in the American Community Survey (ACS) Other-Telephone Script	New
225587	Trade Adjustment Assistance for Firms Other-Survey	New
225160	GroupSolver's Testing of Data Usage Agreement Other-Pre-screen Questionnaire	New
224945	Census Bureau Decennial Language Research Services, Focus Groups in Seven Languages Instruction	New
224841	Usability/Cognitive Testing of Privacy and Confidentiality Messages Form and Instruction	New
224738	Census Bureau Landing Page Other-null	New
224475	Partnership Experience Platform (PXP) Other-questionnaire	New
224257	2017 American Community Survey (ACS) Revised Mailing Materials Cognitive Interviews Other-Consent Form	New
223622	Census Research Methodology Experiment Other-null	New
223161	DOC/NIST Quality Assurance Program Form and Instruction	New
222357	NIST MEP Emerging Leaders Program Data Collection Form	New
221916	Technical Assistance (TA) Request Form Form and Instruction	New
221140	Broadband USA Workshop Feeedback Form and Instruction	New
219483	Surveying the Impact of Customers of 15 CFR 400.43 Form and Instruction	New
218938	Customer Service Survey of NOAA's Digital Coast Website Form and Instruction	New
217727	PTO - PETTP Presenter Experience Survey Form and Instruction	New
217584	EDA Customer Satisfaction Survey 2015 (Applicant) Other-Survey - Applicants	New
217578	EDA Customer Satisfaction Survey 2015 Grantees Other-Survey Grantees	New
217496	Rate The Agency Other-Pre Award Survey	New
217429	eFile Attorney Form Prototype Focus group Other-Focus Group Questions	New
217244	Survey Monkey Images for Attorney Forms Survey Form and Instruction	New
217180	Understanding the Barriers of Acquiring Relying Parties to NSTIC Other-Survey Pre-screening Questions	New
216770	Patents Recruitment Roadshow 2015 Form and Instruction	New
216386	Understanding the Barriers of Acquiring Relying Parties to NSTIC Other-Survey	New
216228	PTO-AIPLA Legal Secretaries and Administrator's Conference Survey Form	New
216001	PTO - Public User Survey Form	New
215902	PTO - Global Dossier User Requirement Form	New
215519	ITA Application for the Ready Applicant Pool Questioins Other-Application	New
215437	PTO Patent Prosecution Highway (PPH) Survey Questions Form	New
214860	PTO - eMod Forum Denver CO Focus Session and Survey Form and Instruction	New
214827	ITA - Technology Startup Survey Other-Survey	New
214702	Pro Bono Patent Program Quarterly Metric Reporting Questionnaire Form and Instruction	New
214291	PTO - Glossary Pilot Program External Survey Form and Instruction	New
214172	PTO eMod Focus Session Survey Form and Instruction	New
214081	PTO - Interview Stakeholder Survey Form and Instruction	New
214012	NOAA-NWS GIS Data and Product Survey Form and Instruction	New
213679	PTO Interview Stakeholder Survey Form and Instruction	New
213259	PTO - National Trademark Expo - 2014 Participant Feedback Surveys Form and Instruction	New
212946	ITA - Data Services - Application Program Interface Feedback Form and Instruction	New
212846	MBDA - Business Center Customer Satisfaction Survey Other-Survey	New
212255	PTO - Next Generation Electronic Survey Regarding Fee Processing System Access Other-Survey	New
212215	NOAA-Usibility Testing of Office of Response and Restoration's Website Mobile Design Other-Script	New
212071	NTIA - Federal Radio Frequency Spectrum Management Course Evaluation Survey Form	New
211905	BIS - Authorized Validated End-Users Surveys Other-Survey	New
211786	NIST - Smart Manufacturing Survey Other-Survey	New
211783	NOAA - "Let Spinners Sleep" Educational Products and Services Survey Other-Survey	New
211779	EDA - Customer Satisfaction Survey of EDA Applicants Other-Survey	New
211778	NOAA - FishWatch.gov Usability Testing Other-Survey	New
210129	PTO - After Final Consideration Pilot 2.0 Survey Form and Instruction	Removed
209228	NOAA - Local Climate Analysis Tool (LCAT) User Registration Instruction	Removed
209162	PTO - Request for Continued Examination Survey Form and Instruction	Removed
209074	NOAA - Tropical Cyclone Impact Graphic (TCIG) Focus Groups Other-List of Questions	Removed
208940	ITA - Commercial Service (CS) Europe (UK) - Client Feedback Other-Survey	Removed
208484	NOAA - Questionnaire on Current and Planned Use of L-Band Direct Readout Services from the Joint Polar-Orbiting Satellite Systems (JPSS) Form	Removed
208236	NOAA - Harmful Algal Blooms Subscriber List Questionnaire Form and Instruction	Removed
208120	Customer Satisfaction Survey of EDA.gov Website Visitors Other-Survey	Unchanged
207625	ITA - Customer Feedback Survey for U.S. Organizations Other-Survey	Unchanged
207485	Feedback from Alaskan Fishing Communities: Impacted/Respond or Adapt to Economic, Social, and Environmental Pressures Other-Survey	Removed
207236	NOAA-ESTC Science Workshop Program Implementation Surveys Other-Survey	Removed
207235	NOAA - Needs Assessment for Training in Climate and Hazard Adaptation: Discussion Groups Form and Instruction	Removed
207109	NOAA - Great Lakes Beach Hazards Interviews Form and Instruction	Removed
206919	PTO - Trademark Electronic Official Gazette Customer Satisfaction Survey Form	Removed
206776	NOAA - Needs Assessment for Training in Climate and Hazard Adaption Instruction	Removed
206689	NOAA - Hawaiian Monk Seal Visitor Education Programming Focus Group Form	Removed
206657	Alaska Weather Information Line Statewide Survey Other-Survey	Removed
206465	NIST-Information Resources Needs for Standards Coordination Office (SCO) Form	Removed
206306	PTO - Focus Group Feedback in Support of the USPTO Next Generation Initiatives Instruction	Removed
206248	MBDA - Customer Satisfaction Survey of MBDA.gov Website Visitors Other-Survey	Unchanged
206148	NOAA - Harmful Algae Website User Survey Form and Instruction	Removed
206062	Ofc of Secy - BusinessUSA Contact Center Customer Satisfaction Survey Other-Audio Survey	Unchanged
205983	NOAA - Storm Surge Marketing Discussion Groups Other-List of Questions for Discussion	Removed
205873	NOAA - Satellite Conference 2013 Feedback Survey Form and Instruction	Removed
205757	PTO-Usability Testing Feedback for USPTO Next Generation Initiatives Other-Facilitator Guide	Removed
205549	ITA - Commercial Services Program Feedback Forms Form and Instruction	Unchanged
205461	Feedback in Support of U.S. PTO's Next Generation Initiatives Other-Guide	Removed
205306	NOAA-Customer Satisfaction Survey of NOAA Coastal Services Center Technical Assistance Other-Survey	Unchanged
205213	PTO - Tegernese Group Patent Law Harmonization Feedback Other-Survey	Removed
205109	NOAA - Shoreline Change Workshop of 2012: Perspectives on the Great Lakes Other-Survey	Removed
204737	PTO - Knowledge Elicitation Sessions to Support the Chinese Patent Search Initiative Other-Facilitator Guide	Removed
204559	NOAA - Stakeholder Feedback on the Selection of NOAA Candidate Habitat Focus Area(s) in California Other-Survey	Removed
204459	PTO - National Trademark Expo - 2012 Participant Feedback Surveys Other-Survey	Removed
204344	NIST - Information Resources Needs for the Standards Coordination Office Customers (World Standards Week Event) Other-Survey	Removed
204018	NTIS - National Technical Reports Library (NTRL) V3.0 Survey Other-Survey	Removed
204013	MBDA - Rank Your Recommendations: A Survey of Minority Business Development Agency Business Centers Other-Survey	Removed
203984	Fee Process Next Generation (FPNG) Phone Interviews Regarding Fee Processing System Access and Stored Payment Account Access and Management Other-Telephone Script and Interview Questions	Removed
203893	Fee Process Next Generation (FPNG) Focus Sessions Regarding Fee Processing System Access and Stored Payment Account Access and Management Other-Script and List of Questions	Removed
203737	ITA-Commercial Services Program Client Needs Segmentation Focus Groups Other-null	Removed
203644	NTIA-Program Offices Customer Satisfaction Survey Other-Survey	Removed
203488	PTO - Outreach Sessions: eFiling of America Inventions Act Trials and Proposed Future Needs Form and Instruction	Removed
203424	ITA - Commercial Services Program Clients Qualitative Interviews Other-Interview Guide	Removed
202802	PTO Outreach Sessions with Patent Applicants regarding eFiling and Proposed Future Needs Other-Survey	Removed
202671	ITA - Commercial Services Program Feedback Comment Cards Other-Comment Card	Unchanged
202403	NOAA - Quick Response (QR) Code Enabled Nautical Chart Feedback Form and Instruction	Removed
202247	NOAA: On-line Comments Regarding the Uses of the World Magnetic Model Form Other-Survey	Removed
202094	NOAA: On-line Comments Regarding the Uses of the Enhanced Magnetic Field Model Other-Survey	Removed
201918	NOAA-Lincoln Park Restoration Site Visitor Survey Other-Survey	Removed
201766	NESDIS Web site Customer Experience Survey Form and Instruction	Removed
201598	NOAA - Hurricane Forecast Products Customer Poll at National Hurricane Conference Other-List of Questions	Removed
201452	ITA-Event Evaluation Customer Satisfaction Forms Form and Instruction	Unchanged
201321	NOAA-Survey for Soliciting Feedback on the NMFS Recreational Bluefin Tuna Reporting System Form and Instruction	Removed
201258	NTIA - Project 25 Documents and Standards Reference and Video Quality in Public Safety Tools Feedback Forms Form	Removed
200998	PTO-Patent Reengineering - Applicant Feedback Word Validation Tool Other-List of Questions	Removed
200900	ITA-Trade Agreements Compliance Program Customer Comments Cards Form and Instruction	Unchanged
200685	ITA-Advocacy Center Customer Satisfaction Comment Card Form and Instruction	Unchanged
200240	NOAA-Hawaiian Monk Seal Public Service Announcement Focus Groups Other-Script and List of Questions	Removed
199786	NOAA-Biogeographic Assessment Product Requests Form and Instruction	Removed
199680	EDA-Grant Application Process Improvement Survey Other-Survey	Removed
199309	PTO-Survey of Paten Applicants' Filing Software Usage and Tools Form and Instruction	Removed
199220	WebEx Stakeholder Testing Form and Instruction	Removed
198679	NOAA-Probabilistic Hydrologic Outlook Survey Other-Survey	Removed
198511	NOAA-Students Collaborating To Undertake Tracking Efforts for Sturgeon (SCUTES) Elementary and High School Educational Kits Evaluation Form and Instruction	Removed
198411	NOAA-Fishing Around Sea Turtles" Products and Services Survey Other-survey	Removed
198286	Customer Results Survey on EDA/ITA Trade & Investment Programs Other-Survey	Removed
198147	Intellectual Property (IP) Awareness Assessment Tool Feedback Other-Survey Questions	Removed
197940	Export.gov Customer Feedback Form Other-survey	Unchanged
197506	Patents End-to-End System Customer Feedback on Online Payment Process Other-List of Questions	Removed
197437	Patents End-to-End System Customer Feedback Focus Sessions Other-List of Questions	Removed

ICR Details

OMB Control No: 0690-0030	ICR Reference No: 201402-0690-001
Status: Historical Active	Previous ICR Reference No: 201103-0690-001
Agency/Subagency: DOC/OS	Agency Tracking No:
Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 06/03/2014
	Date Received in OIRA: 04/30/2014
Terms of Clearance: OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	06/30/2017	36 Months From Approved	06/30/2014
Responses	244,710	0	489,420
Time Burden (Hours)	75,711	0	126,267
Cost Burden (Dollars)	0	0	0

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Abstract: This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	79 FR 9159	02/18/2014
30-day Notice:	Federal Register Citation:	Citation Date:
	79 FR 23931	04/29/2014
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 62

IC Title	Form No.	Form Name
PTO - PETTP Presenter Experience Survey	None	PTO - PETTP Presenter Experience Survey
PTO - Next Generation Electronic Survey Regarding Fee Processing System Access
NOAA - "Let Spinners Sleep" Educational Products and Services Survey
Technical Assistance (TA) Request Form	NA, NA	Technical Assistance (TA0 Request Form ,   Customer Feedback Survey
NIST MEP Emerging Leaders Program Data Collection	NA, NA	MEP Emerging Leaders Program Data Collection (Center Directors Survey) ,   MEP Emerging Leaders Program Data Collection (MEP Participants Survey)
Pro Bono Patent Program Quarterly Metric Reporting Questionnaire	NA	Pro Bono Patent Program Quarterly Metric Reporting Quesstionnaire
NOAA - Questionnaire on Current and Planned Use of L-Band Direct Readout Services from the Joint Polar-Orbiting Satellite Systems (JPSS)	None	Need for L-Band Service on JPSS-2 and Beyond
EDA-Grant Application Process Improvement Survey
NESDIS Web site Customer Experience Survey	None	NESDIS HQ Web site Survey
Patents End-to-End System Customer Feedback on Online Payment Process
NOAA-Students Collaborating To Undertake Tracking Efforts for Sturgeon (SCUTES) Elementary and High School Educational Kits Evaluation	None, None	SCUTES Educational Kit Evaluation ,   SCUTES Educational Kit Evaluation
NOAA-Probabilistic Hydrologic Outlook Survey
ITA-Commercial Services Program Client Needs Segmentation Focus Groups
ITA - Commercial Services Program Clients Qualitative Interviews
NOAA - Satellite Conference 2013 Feedback Survey	None	NOAA Satellite Conference 2013 Feedback Survey
NOAA - Storm Surge Marketing Discussion Groups
NOAA - Great Lakes Beach Hazards Interviews	None	Great Lakes Beach Hazards Interviews
Fee Process Next Generation (FPNG) Phone Interviews Regarding Fee Processing System Access and Stored Payment Account Access and Management
ITA-Trade Agreements Compliance Program Customer Comments Cards	None, None, None	COMMUNICATIONS FOR CASES CLOSED SUCCESSFULLY ,   COMMUNICATIONS FOR CASES CLOSED NON-SUCCESSFULLY ,   COMMUNICATIONS FOR ANNUAL PROGRAM COMMENT CARD
PTO - After Final Consideration Pilot 2.0 Survey	None	After Final Consideration Pilot 2.0 (AFCP 2.0) Survey Questions for External Stakeholders
NIST-Information Resources Needs for Standards Coordination Office (SCO)	None	NIST Services Questions
Understanding the Barriers of Acquiring Relying Parties to NSTIC
PTO - eMod Forum Denver CO Focus Session and Survey	None	PTO - eMod Forum Denver CO Focus Survey
Partnership Experience Platform (PXP)
PTO - Interview Stakeholder Survey	None	PTO - Interview Stakeholder Survey
NOAA - Harmful Algal Blooms Subscriber List Questionnaire	None	NOAA Harmful Algal Blooms Subscriber List Questionnaire
NOAA-Lincoln Park Restoration Site Visitor Survey
NIST - Information Resources Needs for the Standards Coordination Office Customers (World Standards Week Event)
Feedback in Support of U.S. PTO's Next Generation Initiatives	none, none	Background Information ,   Audio and Video Recording Consent Form
PTO - National Trademark Expo - 2012 Participant Feedback Surveys
ITA-Advocacy Center Customer Satisfaction Comment Card	None	Comment Card for Advocacy Center
ITA-Event Evaluation Customer Satisfaction Forms	None, None	Business Outlook Conference Evaluation Form ,   Trade Mission Evaluation Form
Customer Satisfaction Survey of EDA.gov Website Visitors
Surveying the Impact of Customers of 15 CFR 400.43	NA	Survey: Grantees' Business Models and Impact of 15 CFR 400.43
EDA Customer Satisfaction Survey 2015 (Applicant)
PTO - Glossary Pilot Program External Survey	NA	PTO Glossary Pilot Prog. External Survey
NOAA-NWS GIS Data and Product Survey	NA	NWS GIS Survey
Understanding the Barriers of Acquiring Relying Parties to NSTIC
DOC/NIST Quality Assurance Program	NA, NA, NA	NIST Quality Assurance Program (4 Standard Questions) ,   qMet QA Metabolomics Questionnaire ,   qMet Expression of Interest Questionnaire
Census Research Methodology Experiment	New	Experiment Questionnaire
Usability/Cognitive Testing of Privacy and Confidentiality Messages	0690-0030	Survey questions
Census Bureau Landing Page
Intellectual Property (IP) Awareness Assessment Tool Feedback	None	IP Awareness Assessment
NTIA-Program Offices Customer Satisfaction Survey
PTO-Usability Testing Feedback for USPTO Next Generation Initiatives	None, None, None, None	Background Information ,   Audio and Video Recording Consent Form ,   Participant Scenario Worksheet ,   System Usability Scale
MBDA - Rank Your Recommendations: A Survey of Minority Business Development Agency Business Centers
Alaska Weather Information Line Statewide Survey
Export.gov Customer Feedback Form
NOAA-Customer Satisfaction Survey of NOAA Coastal Services Center Technical Assistance
PTO - Focus Group Feedback in Support of the USPTO Next Generation Initiatives	None, None	Background Information ,   Audio and Video Recording Consent Form
NTIA - Project 25 Documents and Standards Reference and Video Quality in Public Safety Tools Feedback Forms	None, None	VQiPS Tool Feedback Form ,   P25 DSR Feedback Form
Weekly Behaviors Study	Study	Survey Questions
MBDA - Business Center Customer Satisfaction Survey
2017 American Community Survey (ACS) Revised Mailing Materials Cognitive Interviews	ACS-M	ACS Revised Mailing Material Protocol
NOAA: On-line Comments Regarding the Uses of the World Magnetic Model Form
NOAA - Shoreline Change Workshop of 2012: Perspectives on the Great Lakes
NOAA - Local Climate Analysis Tool (LCAT) User Registration
GroupSolver's Testing of Data Usage Agreement
EDA Customer Satisfaction Survey 2015 Grantees
ITA - Technology Startup Survey
PTO - National Trademark Expo - 2014 Participant Feedback Surveys	none, None, None	2014 National Trademark Expo ATTENDEE Survey ,   2014 National Trademark Expo EXHIBITOR Survey ,   2014 National Trademark Expo SEMINAR Survey
PTO Interview Stakeholder Survey	None	PTO Interview Stakeholder Survey
WebEx Stakeholder Testing	None	Questions for External Beta Testers of WebEx
Patents End-to-End System Customer Feedback Focus Sessions
Customer Results Survey on EDA/ITA Trade & Investment Programs
ITA - Commercial Service (CS) Europe (UK) - Client Feedback
NOAA - Needs Assessment for Training in Climate and Hazard Adaption
PTO - Trademark Electronic Official Gazette Customer Satisfaction Survey	None	PTO-Trademark Electronic Official Gazette Outreach Survey
NOAA - Hawaiian Monk Seal Visitor Education Programming Focus Group	NA	Appearance Release Form
NOAA-ESTC Science Workshop Program Implementation Surveys
ITA - Commercial Services Program Feedback Comment Cards
NOAA-Fishing Around Sea Turtles" Products and Services Survey
PTO Outreach Sessions with Patent Applicants regarding eFiling and Proposed Future Needs
PTO-Survey of Paten Applicants' Filing Software Usage and Tools	None	Survey of Patent Applicants' Filing Software Usage and Tools
Survey Monkey Images for Attorney Forms Survey	NA	Survey Monkey Images for Attorney Forms Survey
Trade Adjustment Assistance for Firms
PTO - Global Dossier User Requirement	None, None	PTO - Global Dossier User Requirement Interview Questions ,   PTO Global Dossier User Requirement Focus Session Questions
ITA - Data Services - Application Program Interface Feedback	None	ITA Data Services - Application Program Interface (API) Feedback
Rate The Agency
NOAA-Usibility Testing of Office of Response and Restoration's Website Mobile Design
NOAA - FishWatch.gov Usability Testing
NTIA - Federal Radio Frequency Spectrum Management Course Evaluation Survey	NA	Student Evaluation Form
PTO - Outreach Sessions: eFiling of America Inventions Act Trials and Proposed Future Needs	None	Volunteer Form
PTO - Request for Continued Examination Survey	None	None
NOAA - Harmful Algae Website User Survey	None	NOAA - Harmful Algae Website Survey
PTO Patent Prosecution Highway (PPH) Survey Questions	None	PTO Patent Prosecution Highway (PPH) Survey Questions
NOAA: On-line Comments Regarding the Uses of the Enhanced Magnetic Field Model
Feedback from Alaskan Fishing Communities: Impacted/Respond or Adapt to Economic, Social, and Environmental Pressures
ITA - Customer Feedback Survey for U.S. Organizations
PTO-Patent Reengineering - Applicant Feedback Word Validation Tool
Customer Service Survey of NOAA's Digital Coast Website	None	Customer Service Survey of NOAA's Digital Coastal Website
Online Cognitive Testing of Applications Form for Free and Reduced Price Meals	Survey	School Meals Application Test
Request for website usability group participants	Form	Sample Text for Usability Session
Patents Recruitment Roadshow 2015	None	2015 Patent Recruitment Road Show Survey Questions
BIS - Authorized Validated End-Users Surveys
EDA - Customer Satisfaction Survey of EDA Applicants
NIST - Smart Manufacturing Survey
NTIS - National Technical Reports Library (NTRL) V3.0 Survey
PTO - Knowledge Elicitation Sessions to Support the Chinese Patent Search Initiative	None, None	SIPO Search Demographics Form ,   Audio and Video Recording Consent Form
NOAA - Hurricane Forecast Products Customer Poll at National Hurricane Conference
NOAA - Quick Response (QR) Code Enabled Nautical Chart Feedback	None	NOAA- QR Code-enabled Feedback Survey
NOAA - Stakeholder Feedback on the Selection of NOAA Candidate Habitat Focus Area(s) in California
ITA - Commercial Services Program Feedback Forms	NA	International Buyer Program (IBP) Annual Comment Card
Ofc of Secy - BusinessUSA Contact Center Customer Satisfaction Survey
NOAA - Needs Assessment for Training in Climate and Hazard Adaptation: Discussion Groups	None	NOAA-Needs Assessment for Training in Climate & Hazard Adaptation: Discussion Groups
PTO - Public User Survey	None	PTO Public Search Facility 2014 Customer Satisfaction Survey
PTO-AIPLA Legal Secretaries and Administrator's Conference Survey	None	PTO-AIPLA Legal Secretaries and Administrator's Conference Survey
eFile Attorney Form Prototype Focus group
PTO eMod Focus Session Survey	None	PTO eMod Focus Session and Survey
NOAA-Biogeographic Assessment Product Requests	None	Order Form for NOAA Biogeography Branch Product
NOAA-Survey for Soliciting Feedback on the NMFS Recreational Bluefin Tuna Reporting System	None	Recreational Bluefin Reporting Options Survey
ITA Application for the Ready Applicant Pool Questioins
PTO - Tegernese Group Patent Law Harmonization Feedback
Fee Process Next Generation (FPNG) Focus Sessions Regarding Fee Processing System Access and Stored Payment Account Access and Management
MBDA - Customer Satisfaction Survey of MBDA.gov Website Visitors
NOAA-Hawaiian Monk Seal Public Service Announcement Focus Groups
NOAA - Tropical Cyclone Impact Graphic (TCIG) Focus Groups
Broadband USA Workshop Feeedback	NA, NA	Broadband USA Workshop Feedback ,   Broadband USA Workshop Feedback Survey
Census Bureau Decennial Language Research Services, Focus Groups in Seven Languages
Respondent Perceptions of Burden in the American Community Survey (ACS)	Consent Form, Demo Questions	Consent Form ,   Focus Group Worksheet

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	244,710	489,420	0	0	-244,710	0
Annual Time Burden (Hours)	75,711	126,267	0	0	-50,556	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement: The number of responses and burden hours were decreased (adjustment) because the feedback process was not used as estimated in previous submission.

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Annual Cost to Federal Government: $0

Does this IC contain surveys, censuses, or employ statistical methods? Yes Part B of Supporting Statement

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 04/30/2014

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