MBDA - Business Center Customer Satisfaction Survey

OMB Control No. 0690-0030

Expiration Date: 06/30/2017

Annual U.S. Department of Commerce,

Minority Business Development Agency (MBDA)

Customer Satisfaction Survey

1. Is your engagement with the MBDA Business Center currently active, or has it been completed?

   • Currently Active

   • Completed

2. What type of Business Development Services did you request assistance with:

   • Access to Capital

   • Access to Contracts

   • Access to Global Markets

   • Other ______________

3. How well did the MBDA Business Center staff handle your request for assistance?

• Extremely well

• Very well

• Moderately well

• Slightly well

• Not at all well

4. Would you have been able to secure your contract, financing and/or access to global market opportunities without the assistance of MBDA as efficiently and effectively?

• Extremely well

• Very well

• Moderately well

• Slightly well

• Not at all well

5. How likely are you to hire the MBDA Business Center again?

• Extremely well

• Very well

• Moderately well

• Slightly well

• Not at all well

6. Would you recommend the MBDA Business Center to other?

• Extremely well

• Very well

• Moderately well

• Slightly well

• Not at all well

Other feedback you would like to share regarding the MBDA Business Center Business Development and Expert Consulting Services:

__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

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5 minutes. The response time includes the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information.

Effective: August ___, 2014 in Fiscal Year 2014