OMB Control No. 0690-0030
Expiration Date: 04/30/2014
Questions for External Beta Testers of WebEx
Paperwork Burden Statement
According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection of information unless such collection displays a currently valid OMB control number. This survey will collect feedback from the public on the ease of communicating and virtually interacting with the USPTO through web-based communication software. The USPTO will use the data from this survey to launch the use of the web-based software agency-wide and to create participation instructions for the users. The time required to complete this information collection is estimated to average 10 minutes per response, including the time to review instructions, search existing data resources, gather the data needed, complete the survey, and submit it electronically to the USPTO. If you have any comments concerning the accuracy of the time estimate(s) or suggestions for improving this form, please write to: United States Patent and Trademark Office, 600 Dulany Ave; Alexandria, VA 22314.
In order to successfully evaluate and implement changes to meetings with USPTO via WebEx, we are asking for your feedback about today’s test meeting.
Please take a few moments to answer the following 8 questions.
Please indicate your experience with participating or hosting any meeting via WebEx?
Participating |
Hosting |
No experience |
No experience |
Intermediate |
Intermediate |
Expert |
Expert |
How did you participate in today’s meeting?
These are the main selections. |
These are the drop downs corresponding to each main selection. |
Workstation Type |
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PC |
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Mac |
Mobile Phone |
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Android |
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Blackberry |
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HTC |
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Nokia |
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iPhone |
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Motorola |
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Samsung |
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Other (Enter Device) |
Tablet |
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Cisco Cus |
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iPad |
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iPad 2 |
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Other (Enter Device) |
Telephone (Landline) |
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Unknown |
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Please rate your satisfaction with the following areas. (If satisfaction is average or below, please explain why.)
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Excellent |
Good |
Average |
Fair |
Poor |
N/A |
Invitation |
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Participation Instructions |
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Joining the Meeting |
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Ease of Use |
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Audio Quality |
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Video Quality |
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Annotation Tools |
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Overall Experience |
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Ability to Accomplish Meeting Goal |
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Comments |
What type of the Internet Service Provider (ISP) do you have?
Cable |
Fiber Optic (e.g., FiOS) |
DSL |
Other (List Type) |
What Internet browser did you use for today’s WebEx meeting?
Browser |
Version Number (if known) |
Chrome |
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Firefox |
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Internet Explorer |
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Safari |
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Other (List Name) |
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Was it easy to share documents with WebEx?
Yes |
No (Please describe) |
Did you encounter any technical difficulties in today’s webinar?
No |
Yes (Please describe) |
Please provide any additional comments about your experience with today’s webinar.
Comments |
| File Type | application/msword |
| File Title | In order to successfully evaluate and implement changes to meetings with UPSTO via WebEx, we are asking for your feedback about |
| Author | Laura Hampton |
| Last Modified By | gbanks |
| File Modified | 2011-09-27 |
| File Created | 2011-09-27 |