Rate The Agency

OMB Control No. 0690-0030
Expiration Date: 06/30/2017

Rate the Agency Survey - Contracting Operations
Evaluation of the Contracting Operations
1. You recently worked with:

2. You recently working on Solicitation Number:

Please provide us with your feedback on making an award. Your answers will help us assess our performance and identify our
strengths and weaknesses. The survey should take no more than 10 minutes to complete. The survey will be issued after any and all
debriefings have been conducted and therefore cannot impact the award decision in any way. The results from the survey will not be
published or made publicly available.
3. Planning - How satisfied were you:
Very
Dissatisfied
With the agency’s
vendor engagement
methods (e.g., RFIs,
draft RFP, pre-award c

With the
agency’s vendor
engagement
methods (e.g.,
RFIs, draft RFP,
pre-award c

Satisfied
With the
agency’s vendor
engagement
methods (e.g.,
RFIs, draft RFP,
pre-award c

With the
agency’s vendor
engagement
methods (e.g.,
RFIs, draft RFP,
pre-award c

With the
agency’s vendor
engagement
methods (e.g.,
RFIs, draft RFP,
pre-award c

Very Satisfied

N/A

With the
agency’s vendor
engagement
methods (e.g.,
RFIs, draft RFP,
pre-award c

With the
agency’s vendor
engagement
methods (e.g.,
RFIs, draft RFP,
pre-award c N/A

Very
Dissatisfied

Satisfied

Very
Dissatisfied

Very Satisfied

Satisfied

N/A

Very Satisfied

With the
procurement
office’s ability
to keep you
informed of any
changes to the
acquisition
milestone s Very
Dissatisfied

With the
procurement
office’s ability
to keep you
informed of any
changes to the
acquisition
milestone s

With the
procurement
office’s ability
to keep you
informed of any
changes to the
acquisition
milestone s
Satisfied

With the
procurement
office’s ability
to keep you
informed of any
changes to the
acquisition
milestone s

With the
procurement
office’s ability
to keep you
informed of any
changes to the
acquisition
milestone s Very
Satisfied

With the
procurement
office’s ability
to keep you
informed of any
changes to the
acquisition
milestone s N/A

With the
procurement
office’s
With the procurement
assistance in the
office’s assistance in the Acquisition Plan
Acquisition Plan
process, which
process, which allowed allowed you to
you to better understand better
and participate in the
understand and
procurement?
participate in the
procurement?
Very
Dissatisfied

With the
procurement
office’s
assistance in the
Acquisition Plan
process, which
allowed you to
better
understand and
participate in the
procurement?

With the
procurement
office’s
assistance in the
Acquisition Plan
process, which
allowed you to
better
understand and
participate in the
procurement?
Satisfied

With the
procurement
office’s
assistance in the
Acquisition Plan
process, which
allowed you to
better
understand and
participate in the
procurement?

With the
procurement
office’s
assistance in the
Acquisition Plan
process, which
allowed you to
better
understand and
participate in the
procurement?
Very Satisfied

With the
procurement
office’s
assistance in the
Acquisition Plan
process, which
allowed you to
better
understand and
participate in the
procurement?
N/A

With the procurement
With the
office’s engagement with procurement
industry early in the
office’s
acquisition process?
engagement

With the
procurement
office’s
engagement

With the
procurement
office’s
engagement

With the
procurement
office’s
engagement

With the
procurement
office’s
engagement

With the
procurement
office’s
engagement

With the procurement
office’s ability to keep
you informed of any
changes to the
acquisition milestone s

Very
Dissatisfied

Satisfied

with industry
with industry
early in the
early in the
acquisition
acquisition
process? Very
process?
Dissatisfied
4. Communication - How satisfied were you:
Very
Dissatisfied

with industry
early in the
acquisition
process?
Satisfied

Very Satisfied
with industry
early in the
acquisition
process?

Satisfied

with industry
early in the
acquisition
process? Very
Satisfied

N/A
with industry
early in the
acquisition
process? N/A

Very Satisfied

N/A

With the
procurement
office’s
With the procurement
responsiveness
office’s responsiveness to to your
your questions
questions
(communicating in a
(communicating
clear, courteous, timely, in a clear,
and professional
courteous,
manner)?
timely, and
professional
manner)? Very
Dissatisfied

With the
procurement
office’s
responsiveness
to your
questions
(communicating
in a clear,
courteous,
timely, and
professional
manner)?

With the
procurement
office’s
responsiveness
to your
questions
(communicating
in a clear,
courteous,
timely, and
professional
manner)?
Satisfied

With the
procurement
office’s
responsiveness
to your
questions
(communicating
in a clear,
courteous,
timely, and
professional
manner)?

With the
procurement
office’s
responsiveness
to your
questions
(communicating
in a clear,
courteous,
timely, and
professional
manner)? Very
Satisfied

With the
procurement
office’s
responsiveness
to your
questions
(communicating
in a clear,
courteous,
timely, and
professional
manner)? N/A

With the procurement
office’s effectiveness in
resolving any issues or
delays encountered
during the acquisition
process?

With the
procurement
office’s
effectiveness in
resolving any
issues or delays

With the
procurement
office’s
effectiveness in
resolving any
issues or delays

With the
procurement
office’s
effectiveness in
resolving any
issues or delays

With the
procurement
office’s
effectiveness in
resolving any
issues or delays

With the
procurement
office’s
effectiveness in
resolving any
issues or delays

With the
procurement
office’s
effectiveness in
resolving any
issues or delays

Very
Dissatisfied
encountered
during the
acquisition
process? Very
Dissatisfied
With your
understanding
With your
understanding on how - on how - and to
whom –you
and to whom –you
should elevate problems should elevate
problems for
for resolution?
resolution? Very
Dissatisfied
With early
communications
describing the
With early
roles and
communications
describing the roles and responsibilities
of the
responsibilities of the
procurement office and procurement
of your office (program office and of
your office
office)?
(program
office)? Very
Dissatisfied
5. Overall support:

Satisfied
encountered
during the
acquisition
process?

encountered
during the
acquisition
process?
Satisfied

Very Satisfied
encountered
during the
acquisition
process?

encountered
during the
acquisition
process? Very
Satisfied

N/A
encountered
during the
acquisition
process? N/A

With your
understanding
on how - and to
whom –you
should elevate
problems for
resolution?

With your
understanding
on how - and to
whom –you
should elevate
problems for
resolution?
Satisfied

With your
understanding
on how - and to
whom –you
should elevate
problems for
resolution?

With your
understanding
on how - and to
whom –you
should elevate
problems for
resolution? Very
Satisfied

With your
understanding
on how - and to
whom –you
should elevate
problems for
resolution? N/A

With early
communications
describing the
roles and
responsibilities
of the
procurement
office and of
your office
(program
office)?

With early
communications
describing the
roles and
responsibilities
of the
procurement
office and of
your office
(program
office)?
Satisfied

With early
communications
describing the
roles and
responsibilities
of the
procurement
office and of
your office
(program
office)?

With early
communications
describing the
roles and
responsibilities
of the
procurement
office and of
your office
(program
office)? Very
Satisfied

With early
communications
describing the
roles and
responsibilities
of the
procurement
office and of
your office
(program
office)? N/A

Very
Dissatisfied
How
satisfied were
How satisfied were you you with the
with the overall support overall support
provided by the
provided by the
procurement
procurement office in
the acquisition process? office in the
acquisition
process? Very
Dissatisfied

Satisfied
How
satisfied were
you with the
overall support
provided by the
procurement
office in the
acquisition
process?

How
satisfied were
you with the
overall support
provided by the
procurement
office in the
acquisition
process?
Satisfied

How
satisfied were
you with the
overall support
provided by the
procurement
office in the
acquisition
process?

Very Satisfied

N/A

How
satisfied were
you with the
overall support
provided by the
procurement
office in the
acquisition
process? Very
Satisfied

How
satisfied were
you with the
overall support
provided by the
procurement
office in the
acquisition
process? N/A

Please provide any additional comments:
6. Were you part of an IPT (Integrated Procurement Team)?

Reminder: After one year, or completion of performance, work with your Contracting Officer (CO) to evaluate the contract awardee’s
performance in CPARS
Done