Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (Revision)

ICR 201604-2010-001

OMB: 2010-0042

Federal Form Document

Forms and Documents
Document
Name
Status
Justification for No Material/Nonsubstantive Change
2016-04-29
Justification for No Material/Nonsubstantive Change
2015-06-15
Supplementary Document
2014-11-04
Supporting Statement B
2014-11-04
Supporting Statement A
2014-11-04
IC Document Collections
IC ID
Document
Title
Status
227859 New
227752 New
227576 New
227311 New
226829 New
226760 New
226713 New
226647 New
226581 New
226550 New
226137 New
226113 New
226112 New
225983 New
225537 New
225211 New
225098 New
224867 New
224481 New
224343 New
224265 New
223983 New
223834 New
223820 New
223681 New
222832 New
222135 New
220817 Unchanged
220712 Unchanged
220630 Unchanged
220206 Unchanged
219533 Unchanged
219514 Unchanged
219219 Unchanged
218425 Unchanged
218274 Unchanged
217500 Unchanged
217284 Unchanged
217142 Unchanged
217048 Unchanged
216257 Unchanged
215917 Unchanged
215495 Unchanged
214729 Unchanged
213868 Unchanged
213863 Unchanged
ICR Details
2010-0042 201604-2010-001
Historical Active 201506-2010-001
EPA/OP 2434.51
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (Revision)
No material or nonsubstantive change to a currently approved collection   No
Regular
Approved without change 05/12/2016
Retrieve Notice of Action (NOA) 05/04/2016
OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request.”
  Inventory as of this Action Requested Previously Approved
11/30/2017 11/30/2017 11/30/2017
120,000 0 30,000
20,000 0 5,000
0 0 0

This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None

Not associated with rulemaking

  79 FR 22816 04/24/2014
79 FR 45443 08/05/2014
No

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 120,000 30,000 0 0 90,000 0
Annual Time Burden (Hours) 20,000 5,000 0 0 15,000 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No
EPA is approaching the burden ceiling for this generic ICR and is requesting to increase the total possible burden in light of current and anticipated demand for new generic ICs. So far EPA has used 26,240 out of 30,000 responses and 2,876 out of 5,000 currently approved hours. New ICs are anticipated that will surpass these burden limits, so EPA is requesting an increased ceiling to permit continued usage of this ICR through its current expiration date of 11/30/2017. EPA requests an additional 90,000 responses and 15,000 hours of ceiling, for a total of 120,000 responses and 90,000 hours over the 3-year span of the current ICR.

$18,000
Yes Part B of Supporting Statement
No
No
No
No
Uncollected
Michelle Mandolia 202 566-2198 mandolia.michelle@epa.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
05/04/2016


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