TRI-ME2 Survey

RY 2016 TRI-MEweb Application User Survey – 2434.73, 2010-0042

Below are the proposed RY 2016 CDX survey questions to implement in TRI-MEweb:

Help Resources

• (1) The following resources are available for you to learn how to use TRI-MEweb. Please rank the usefulness of the following TRI-MEweb information resources:

TRI-MEweb Resource Webpage- link to resource

(Options: Very Satisfied, Somewhat Satisfied, Neutral, Somewhat Dissatisfied, Very Dissatisfied, I have not used this material.)

TRI-MEweb GuideMe- link to resource

(Options: Very Satisfied, Somewhat Satisfied, Neutral, Somewhat Dissatisfied, Very Dissatisfied, I have not used this material.)

TRI-MEweb Tutorials- link to resource

(Options: Very Satisfied, Somewhat Satisfied, Neutral, Somewhat Dissatisfied, Very Dissatisfied, I have not used this material.)

On-page TRI-MEweb instructions

(Options: Very Satisfied, Somewhat Satisfied, Neutral, Somewhat Dissatisfied, Very Dissatisfied, I have not used this material.)

Specific Reporting Regulatory Issues

• (2) What resources from within the TRI-MEweb application did you use for technical guidance for reporting to TRI? (Select all that apply)

  • Emission factors

  • Questions and Answers

  • Industry-Specific Guidance

  • Chemical-Specific Guidance

  • EPA Regional Coordinator

  • State TRI Coordinator

  • Central Data Exchange (CDX) Helpdesk- (888) 890-1995

  • TRI Information Center- (800) 424-9346

• (3) When filling out a Form R, was it clear that you are only supposed to enter (1) “0” when reporting for a non-PBT chemical of <= 0.5 pounds, (2) “NA” when an element of the form is inapplicable to your facility, and (3) a blank when an element does not apply to your facility and is not an element you are required to complete?

  • Yes, it is clear when to use “0,” “NA,” or a blank.

  • No, it is unclear when to use “0,” “NA,” or a blank.

Data Quality Checks

• (4) Did the Data Quality Alerts on the Error List page in TRI-MEweb (e.g., a large change in quantity of a release type from prior year report when compared with current year report) prompt you to review the information you provided on your reporting form?

  • NA, I have never triggered a Data Quality Alert

  • Yes

Please provide additional information here.

• No. Please tell us why.

Please provide additional information here.

• No, but I left a comment in the provided field.

Filing and Submission Process:

• (5 new) If you have used TRI-MEweb in the past, how would you rate the look and feel of the redesigned application in comparison to the previous version?

  • I much prefer the new version

  • I found it to be somewhat of an improvement

  • I didn’t notice much of a difference

  • I preferred the previous version

  • I strongly dislike the new version

• (6 new) If you have used TRI-MEweb in the past, how would you rate the process of preparing and certifying TRI reporting forms with the redesigned application in comparison to the previous version?

  • It was far easier to complete the TRI reporting process

  • It was relatively easier to complete the TRI reporting process

  • It was about the same

  • It was a bit more difficult to complete the TRI reporting process

  • It was far more difficult to complete the TRI reporting process

• (7) If you have recently revised or withdrawn a submission, did you find the process of revising or withdrawing forms to be easy to do in TRI-MEweb?

  • Yes

Please provide suggestions here.

• No. Please tell us why.

Please provide suggestions here.

• (8) Did you encounter any difficulties in preparing to file your TRI-MEweb submission? (If so, please select all that apply):

  • Not applicable

  • Creating a CDX account and adding TRI-MEweb.

  • Getting a certifying official’s Electronic Signature Agreement (ESA) created and approved.

  • Remembering the answers to my security challenge questions.

  • Finding and e-signing the TRIFID Signature Agreement in TRI-MEweb.

  • Confirming that a certifying official could certify and submit my forms.

  • Confirming that EPA received my form.

  • Other reasons.

Please provide other difficulties or add details to a difficulty you have already selected.

• (9) How would you rank your difficulty in preparing and certifying your TRI forms using TRI-MEweb? (Options: Easy, Occasionally difficult, Somewhat difficult, Regularly Difficult, Extremely difficult)

Please explain

• (10) How intuitive do you find the process TRI-MEweb uses to prepare, validate, certify, and submit TRI reporting forms? Is it clear which step of the process you are at for a form when you use TRI-MEweb?

• Yes, I know where I am in the validation, transmission, certification, and submission process in TRI-MEweb.

Please explain what helped your navigation through TRI-MEweb.

• No, I do not know where I am in the validation, transmission, certification, and submission process in TRI-MEweb.

Please explain what impaired your navigation through TRI-MEweb.

• (11 new) One of the enhancements made with the new TRI-MEweb is with improved form error checking. How intuitive do you find the process TRI-MEweb uses to validate and check your TRI reporting form(s) for errors? Was it easy to identify and correct any errors you may have had within your form(s)?

• Yes, I found it very easy to use. I was able to quickly identify and correct errors within my TRI reporting form(s).

• No, I struggled to validate my form(s). I had issues with passing the error check process and getting to where I was able to submit/certify my TRI reporting form(s).

• (12 new) One of the enhancements made with the new TRI-MEweb is the ability to gain a facility access key from within the application via email, rather than from contacting the CDX Helpdesk. If your TRI reporting required you to gain access to a new TRIFID, how much easier did you find the process to be in comparison to the previous version?

• It was much easier to add a facility in the new version of TRI-MEweb

• It was about the same

• It was more difficult than before

• (13 new) Some of the enhancements made with the new TRI-MEweb are with a number of improved online help features, including the more than 35 tutorials, the GuideMe regulatory assistance, and a helpdesk online chat service. If you used this any of these help-related features, which did you use and how beneficial did you find them to be? (Select all that apply)

  • I used the tutorials feature

  • I used the GuideMe regulatory assistance

  • I used the helpdesk online chat service

  • I found the help features I used to be very helpful

  • I found the help features I used to be somewhat helpful

  • I found the help features I used to not be very helpful

  • I did not use any of the help features

• (14 new) One of the enhancements made with the new modernized TRI-MEweb is the ability to verify your identity via SMS authentication when signing agreements and certifying TRI reporting forms. If you utilized this new feature, did you find it to be a helpful addition to TRI-MEweb?

  • Yes, I used the feature. I like having SMS authentication as an alternative method in the event that I may forget my security answers.

  • No, I did not use the feature. I did not feel the need for it.

  • No, I did not use the feature. I was not aware that it existed.

Miscellaneous

• (15) Did you use the Threshold Screening Tool to determine if you needed to report a TRI chemical to EPA?

  • Yes, I did use this tool before using TRI-MEweb to determine if I met the three reporting TRI thresholds.

  • Yes, I did use this tool but I did not find it useful.

  • No, I did not use this tool.

  • I was not aware there was a tool I could use to determine if my facility needed to report a TRI chemical to EPA.

  • 

    Please provide other reasons here.

    Other

• (16 new) Would you be interested in participating in any Beta Testing efforts in the future in order to better improve the application for users?

  • Yes, I would be interested. You may contact me in the future via my listed CDX email address.

  • No, I would not be interested.

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