Executive Order 13607, Establishing Principles of Excellence for Educational Institutions Serving Service Members, Veterans, Spouses, and Other Family Members, requires the establishment of a centralized complaint system for VA, DOD, and Department of Education. The purpose of the complaint system is to provide a standardized method for beneficiaries and others to submit a complaint or allegation that an entity or individual has not or may not have adhered to the principles of excellence established in the Executive Order. The Complaint Intake System will enable VA to identify the entity or individual not in compliance with the Principles of Excellence and to assess the complaints of noncompliance. Assessment of compliance will include identifying areas we can improve to ensure adherence to the Principles of Excellence.
The latest form for GI Bill School Feedback Tool (Formerly Principles of Excellence Complaint Feedback Tool) expires 2020-07-31 and can be found here.
Document Name |
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Supplementary Document |
Supplementary Document |
Supporting Statement A |
Revision of a currently approved collection | 2024-08-27 | ||
Approved with change |
Reinstatement with change of a previously approved collection | 2022-03-18 | |
Reinstatement with change of a previously approved collection | 2020-08-05 | ||
Approved with change |
Revision of a currently approved collection | 2016-11-09 | |
Approved with change |
New collection (Request for a new OMB Control Number) | 2013-10-28 |