Principles of Excellence Complaint System Intake

ICR 201604-2900-016

OMB: 2900-0797

Federal Form Document

Forms and Documents
Document
Name
Status
Supporting Statement A
2017-07-11
Supplementary Document
2016-08-25
IC Document Collections
ICR Details
2900-0797 201604-2900-016
Historical Active 201308-2900-030
VA VBA-EDU-NK
Principles of Excellence Complaint System Intake
Revision of a currently approved collection   No
Regular
Approved with change 07/11/2017
Retrieve Notice of Action (NOA) 11/09/2016
  Inventory as of this Action Requested Previously Approved
07/31/2020 36 Months From Approved 07/31/2017
1,500 0 1,200
375 0 300
0 0 0

Executive Order 13607, Establishing Principles of Excellence for Educational Institutions Serving Service Members, Veterans, Spouses, and Other Family Members, requires the establishment of a centralized complaint system for VA, DOD, and Department of Education. The purpose of the complaint system is to provide a standardized method for beneficiaries and others to submit a complaint or allegation that an entity or individual has not or may not have adhered to the principles of excellence established in the Executive Order. The Complaint Intake System will enable VA to identify the entity or individual not in compliance with the Principles of Excellence and to assess the complaints of noncompliance. Assessment of compliance will include identifying areas we can improve to ensure adherence to the Principles of Excellence.

EO: EO 13607 Name/Subject of EO: Principles of Excellence
  
None

Not associated with rulemaking

  81 FR 12031 05/23/2016
81 FR 21034 09/01/2016
No

1
IC Title Form No. Form Name
Principles of Excellence Complaint System Intake

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 1,500 1,200 0 300 0 0
Annual Time Burden (Hours) 375 300 0 75 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
Yes
Miscellaneous Actions
No
There was a slight increase to the burden hours due to a slight increase in the number of POE complaints received from the program’s inception; 1200 to 1500 responses.

$191,332
No
No
No
No
No
Uncollected
Cynthia Harvey - Pryor 202 461-5870 cynthia.harvey-pryor@va.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
11/09/2016


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