Customer Service Collections for DHS - Batch A

Generic Clearance for Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)

OMB: 1601-0029

IC ID: 265995

Documents and Forms
Document Name
Document Type
Other-Survey Questions
Other-Survey Questions
Other-Survey Questions
Other-Survey Questions
Other-Survey Questions
Other-Survey Questions
Other-Survey Questions
Other-Survey Questions
Other-Survey Questions
Other-Survey Questions
Other-Survey Monkey Mock UP
Other-Survey Monkey Mock UP
IC Document
IC Document
IC Document
IC Document
IC Document
IC Document
IC Document
IC Document
IC Document
IC Document
Information Collection (IC) Details

View Information Collection (IC)

Customer Service Collections for DHS - Batch A
 
Unchanged
 
Voluntary
 

Document Type Form No. Form Name Instrument File URL Available Electronically? Can Be Submitted Electronically? Electronic Capability
Other-Survey Questions 2_1601-0029_A11 Section 280 FEMA Customer Experience CX Survey_Instr.docx Yes Yes Fillable Fileable
Other-Survey Questions 3_1601-0029 A11 Sec280 FEMA App Beta Testing Process_Instr.docx Yes Yes Fillable Fileable
Other-Survey Questions 4_1601-0029 A11 Sec 280 ACE Survey Word_Example_Instr.docx Yes Yes Fillable Fileable
Other-Survey Questions 5_1601-0029 A11Sec280_Annu Survey-If You See Something Say Something (S4) Campaign_Instr2.docx Yes Yes Fillable Fileable
Other-Survey Questions 1_1601-0029 A11 Sec280 Risk MAP Meeting Survey Questions__Instr.docx Yes Yes Fillable Fileable
Other-Survey Monkey Mock UP 4_1601-0029 A11 Sec 280 ACE OMB SurveyMonkey (1)_Instr.docx Yes Yes Fillable Fileable

General Government Executive Functions

 

6,400 0
   
Individuals or Households
 
   100 %

  Requested Program Change Due to New Statute Program Change Due to Agency Discretion Change Due to Adjustment in Agency Estimate Change Due to Potential Violation of the PRA Previously Approved
Annual Number of Responses for this IC 6,400 0 0 0 0 6,400
Annual IC Time Burden (Hours) 2,223 0 0 0 0 2,223
Annual IC Cost Burden (Dollars) 0 0 0 0 0 0

Title Document Date Uploaded
1-Generic Application Risk MAP 1_1601-0029 A11 Sec280 Risk Map (1)_Appl.docx 03/13/2024
2_Generic Application FEMA CX Survey 2_1601-0029_A11 Section 280 FEMA CX Survey_App.pdf 03/13/2024
3_Generic Application FEMA App Beta Testing Process 3_1601-0029 A11 Sec280_FEMA App Beta Testing Process_Appl.docx 03/13/2024
4_Generic Application ACE Survey 4_1601-0029 _A11 Sec 280 ACE Survey_App.docx 03/13/2024
5_Generic Application S4 Campaign 5_1601-0029 A11 Sec280 Annual Survey-If You See Something Say Something (S4) Campaign_App.docx 03/13/2024
            Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.
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