Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (Fast Track)

ICR 201409-0960-007

OMB: 0960-0788

Federal Form Document

Forms and Documents
Document
Name
Status
Justification for No Material/Nonsubstantive Change
2014-09-09
IC Document Collections
IC ID
Document
Title
Status
226036 New
222617 New
222252 New
219941 New
219473 New
219244 New
219065 New
218024 New
217908 New
217662 New
217146 New
216957 New
216636 New
215645 New
214961 New
213727 New
213561 New
213230 New
211669 Removed
ICR Details
0960-0788 201409-0960-007
Historical Active 201405-0960-002
SSA
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (Fast Track)
No material or nonsubstantive change to a currently approved collection   No
Regular
Approved without change 09/23/2014
Retrieve Notice of Action (NOA) 09/12/2014
  Inventory as of this Action Requested Previously Approved
07/31/2017 07/31/2017 07/31/2017
346,530 0 46,530
56,744 0 31,744
0 0 0

Removing the Fast Track blank template from the IC list to restore projected burden hours/responses to use as instructed by Mike Johnson. We are also requesting to increase overall burden data for 3-year plan. This collection of information is necessary to enable SSA to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders helps ensure that users have an effective, efficient, and satisfying experience with SSA's programs.

None
None

Not associated with rulemaking

  79 FR 17632 03/28/2014
79 FR 34824 06/18/2014
No

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 346,530 46,530 0 0 300,000 0
Annual Time Burden (Hours) 56,744 31,744 0 0 25,000 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No

$131,204
No
No
No
No
No
Uncollected
Faye Lipsky 410 965-8783 faye.lipsky@ssa.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
09/12/2014


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