Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (Fast Track)

ICR 202308-0960-009

OMB: 0960-0788

Federal Form Document

Forms and Documents
Document
Name
Status
Supporting Statement B
2023-08-25
Supporting Statement A
2023-10-05
ICR Details
0960-0788 202308-0960-009
Received in OIRA 202008-0960-010
SSA
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (Fast Track)
Revision of a currently approved collection   No
Regular 10/05/2023
  Requested Previously Approved
36 Months From Approved 10/31/2023
5,455,212 5,455,212
1,153,887 1,153,887
0 0

This collection of information is necessary to enable SSA to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders helps ensure that users have an effective, efficient, and satisfying experience with SSA's programs.

None
None

Not associated with rulemaking

  88 FR 43642 07/17/2023
88 FR 68903 10/04/2023
No

1
IC Title Form No. Form Name
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (Fast Track)

  Total Request Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 5,455,212 5,455,212 0 0 0 0
Annual Time Burden (Hours) 1,153,887 1,153,887 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No

$131,204
No
    Yes
    Yes
No
No
No
No
Faye Lipsky 410 965-8783 faye.lipsky@ssa.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
10/05/2023


© 2024 OMB.report | Privacy Policy