User Research & Usability Testing of SSA Electronic Projects

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (Fast Track)

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0960-0788 can be found here:

Documents and Forms

Document Name Document Type
Usability Testing of SSA Electronic Projects Post Test Survey.docx Other-Usability Testing of SSA Elect
Usability Testing of SSA Electronic Projects 2021 Consent(non-recording).docx Other-Usability Testing of SSA Elect
Usability Testing of SSA Electronic Projects 2021 Consent(recording).docx Other-Usability Testing of SSA Elect
Usability Testing of SSA Electronic Projects 2021 Product List.docx Other-Usability Testing of SSA Elect
Description of User Research and Testing of SSA Electronic Projects -0788 (002).docx Description of User Research and Testing of SSA Electronic Projects FY 21 IC Document

Information Collection (IC) Details

IC Title:	User Research & Usability Testing of SSA Electronic Projects	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Instrument File	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Usability Testing of SSA Electronic Projects 2021 Post Test Survey	Usability Testing of SSA Electronic Projects Post Test Survey.docx	Yes	No	Paper Only
Other-Usability Testing of SSA Electronic Projects 2021 Consent (non-recording)	Usability Testing of SSA Electronic Projects 2021 Consent(non-recording).docx	No		Paper Only
Other-Usability Testing of SSA Electronic Projects 2021 Consent (recording)	Usability Testing of SSA Electronic Projects 2021 Consent(recording).docx	No		Paper Only
Other-Usability Testing of SSA Electronic Projects 2021 Projects Product List	Usability Testing of SSA Electronic Projects 2021 Product List.docx	No		Paper Only

Line of Business: Income Security

Subfunction: General Retirement and Disability

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 1,800	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	1,800	1,800
Annual IC Time Burden (Hours)	3,600	3,600
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Description of User Research and Testing of SSA Electronic Projects FY 21	Description of User Research and Testing of SSA Electronic Projects -0788 (002).docx	12/22/2020

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.