2018 EIA Web Customer Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1905-0210 can be found here:

Documents and Forms

Document Name Document Type
Form 2018 EIA Web Custo 2018 EIA Web Customer Survey Form
2018 EIA Web Custo 2018 EIA Web Customer Survey 2018 EIA Web Customer Survey Questions.docx Form
Survey Pop-up_2018 Customer Sat Survey.docx Pop-up Invitation IC Document
2018 EIA Web Customer Survey _Generic Clearance Customer Template.docx Survey Template IC Document

Information Collection (IC) Details

IC Title:	2018 EIA Web Customer Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation: 5 CFR 1320.10 (e) 5 CFR 1320.8

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	2018 EIA Web Customer Survey	2018 EIA Web Customer Survey	2018 EIA Web Customer Survey Questions.docx		Yes	Yes	Fillable Fileable

Line of Business: Energy

Subfunction: Energy Resource Management

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 35,000	Number of Respondents for Small Entity: 0

Affected Public: Private Sector	Private Sector: Businesses or other for-profits

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	35,000	35,000
Annual IC Time Burden (Hours)	2,917	2,917
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Pop-up Invitation	Survey Pop-up_2018 Customer Sat Survey.docx	07/30/2018
Survey Template	2018 EIA Web Customer Survey _Generic Clearance Customer Template.docx	07/30/2018

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.