2017 EIA Web Customer Satisfaction Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1905-0210 can be found here:

Documents and Forms

Document Name Document Type
2017 EIA Web Customer Survey Questions--Final-Aug2017.docx Other-Web Survey
2017 EIA Web Customer Survey _Generic Clearance Customer Template-FinalAug2017.docx EIA Web Customer Survey Template IC Document

Information Collection (IC) Details

IC Title:	2017 EIA Web Customer Satisfaction Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation: 5 CFR 1320.8 (b) (3)

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Web Survey			2017 EIA Web Customer Survey Questions--Final-Aug2017.docx		Yes	Yes	Fillable Fileable

Line of Business: Energy

Subfunction: Energy Resource Management

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 35,000	Number of Respondents for Small Entity: 0

Affected Public: Private Sector	Private Sector: Businesses or other for-profits

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	35,000	35,000
Annual IC Time Burden (Hours)	2,917	2,917
Annual IC Cost Burden (Dollars)	214,830	214,830

Documents for IC

Title	Document	Date Uploaded
EIA Web Customer Survey Template	2017 EIA Web Customer Survey _Generic Clearance Customer Template-FinalAug2017.docx	08/02/2017

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.