Washington Headquarters Services (WHS) Customer Service Survey

Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0704-0553 can be found here:

Documents and Forms

Document Name Document Type
WHS Customer Experience Survey_11.13.2018.docx Other-Survey
Screen Shots.pdf Other-Survey
WHS CS Survey_One Pager.docx One Pager IC Document
Customer Satisfaction Survey_Reminder_11.13.2018.docx Reminder IC Document

Information Collection (IC) Details

IC Title:	Washington Headquarters Services (WHS) Customer Service Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Survey			WHS Customer Experience Survey_11.13.2018.docx		Yes	Yes	Fillable Fileable
Other-Survey			Screen Shots.pdf		Yes	Yes	Fillable Fileable

Line of Business: Defense and National Security

Subfunction: Operational Defense

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 200	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	200	200
Annual IC Time Burden (Hours)	33	33
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
One Pager	WHS CS Survey_One Pager.docx	11/13/2018
Reminder	Customer Satisfaction Survey_Reminder_11.13.2018.docx	11/13/2018

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.