Executive Order 12862 directs Federal agencies to provide service to the public that matches or exceeds the best service available in the private sector. In order to work continuously to ensure that our programs are effective and meet our customers’ needs, the Department of Defense (hereafter “the Agency”) seeks to obtain OMB approval of a generic clearance to collect qualitative feedback on our service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study.
The latest form for Fast Track Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery expires 2022-03-31 and can be found here.
Document Name |
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Supporting Statement A |
Supporting Statement B |
Approved without change |
Revision of a currently approved collection | 2022-03-29 | |
Improperly submitted and continue |
No material or nonsubstantive change to a currently approved collection | 2019-10-01 | |
Approved without change |
No material or nonsubstantive change to a currently approved collection | 2019-10-01 | |
Approved without change |
Extension without change of a currently approved collection | 2019-02-15 | |
Approved without change |
New collection (Request for a new OMB Control Number) | 2016-03-08 |
Federal Enterprise Architecture: Defense and National Security - Operational Defense