Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Forms and Documents

Document Name	Status
2014-06-26 Published 30 day FRN.pdf Supplementary Document	2014-06-27
2014-04-30 Published 60 day FRN.pdf Supplementary Document	2014-06-27
2014-06-19_Supporting Statement B.docx Supporting Statement B	2014-06-27
2014-07-06_Supporting Statement A - w-OMB edits-Final.doc Supporting Statement A	2014-08-07
Generic Clearance collection tool Submission Template.docx Supplementary Document	2011-04-14

IC Document Collections

IC ID	Document Title	Status
228820	Time-sensitive valuation of energy efficiency (TSV-EE): Stakeholder feedback on BTO analysis priorities Other-Survey	New
227147	Enterprise Cybersecurity Training End of Course Survey Other-Survey	New
224073	Acquisition 360 Internal and External Surveys Other-Survey	New
217756	Internal Controls Program Assessment Initiative Stakeholder Survey Other-Survey	New
216819	Knowledge Management Initiative Survey Other-Survey	New
216444	Geothermal Technologies Office 2015 Peer Review Survey Other-Survey	New
216103	Acquisition 360 Surveys on DOE Acquisition Process Other-Survey	New
216049	Safeguards & Security Policy Information Resource Survey Other-Survey	New
213867	Wind Exchange Newsletter Survey Other-survey	New
213367	Distributed Generation Interconnection Collaborative Feedback Other-Survey	New
213220	Solar Technical Assistance Team 2014 FY End Feedback Other-Questionnaire	New

ICR Details

OMB Control No: 1910-5160	ICR Reference No: 201406-1910-005
Status: Historical Active	Previous ICR Reference No: 201204-1910-004
Agency/Subagency: DOE/DOEOA	Agency Tracking No: Chris Rouleau
Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved with change	Conclusion Date: 08/13/2014
	Date Received in OIRA: 06/30/2014
Terms of Clearance: OMB approves this collection for a period of three years. To request approval of information collections under this generic approval, the agency must do the following: 1) Unless an agency is using multiple modes of collection (e.g., paper forms and electronic submissions), provide a Generic Clearance Submission Template for each Instrument; 2) If the agency is using multiple modes of collection (e.g., paper forms and electronic submissions), the same Generic Clearance Submission Template may be used for both instruments; 3) each Generic Clearance Submission Template must be uploaded as a Supplementary document using a naming convention that allows the public to identify the associated instrument; 4) submit no more than five Generic Submission Templates with each request. The agency is reminded that it should have in place an internal planning process so that non-emergency extension requests are submitted sufficiently prior to expiration dates to allow for a 60-day period of OMB review.

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	08/31/2017	36 Months From Approved	08/31/2014
Responses	300,000	0	222,000
Time Burden (Hours)	111,000	0	111,000
Cost Burden (Dollars)	0	0	0

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Abstract: This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs.

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Authorizing Statute(s): EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	79 FR 24410	04/30/2014
30-day Notice:	Federal Register Citation:	Citation Date:
	79 FR 36302	06/26/2014
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 11

IC Title	Form No.	Form Name
Internal Controls Program Assessment Initiative Stakeholder Survey
Distributed Generation Interconnection Collaborative Feedback
Solar Technical Assistance Team 2014 FY End Feedback
Wind Exchange Newsletter Survey
Geothermal Technologies Office 2015 Peer Review Survey
Knowledge Management Initiative Survey
Acquisition 360 Surveys on DOE Acquisition Process
Enterprise Cybersecurity Training End of Course Survey
Time-sensitive valuation of energy efficiency (TSV-EE): Stakeholder feedback on BTO analysis priorities
Safeguards & Security Policy Information Resource Survey
Acquisition 360 Internal and External Surveys

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	300,000	222,000	0	0	78,000	0
Annual Time Burden (Hours)	111,000	111,000	0	0	0	0
Annual Cost Burden (Dollars)	0	0	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $152,000

Does this IC contain surveys, censuses, or employ statistical methods? No

Is the Supporting Statement intended to be a Privacy Impact Assessment required by the E-Government Act of 2002? No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 06/30/2014

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