NRC Form 671 for ACRS Stakeholder Survey

NRC FORM 671

U.S. NUCLEAR REGULATORY COMMISSION

(6-2000)

REQUEST FOR REVIEW OF A CUSTOMER SATISFACTION SURVEY
UNDER GENERIC CLEARANCE
TITLE OF SURVEY

OMB APPROVAL NUMBER

ACRS Self-Assessment Survey --- External Stakeholder Response

3150 - 0197
REQUESTED RESPONSE DATE

NUMBER OF POTENTIAL RESPONSES

BURDEN HOURS PER RESPONSE

43

.17 hrs

TOTAL ESTIMATED BURDEN HOURS

ESTIMATED SURVEY COMPLETION DATE

7.31

DESCRIPTION AND OBJECTIVES OF SURVEY

The Advisory Council on Reactor Safeguards (ACRS) is an advisory committee established to support NRC's
decision process on matters related to nuclear safety and security. The ACRS office is the office within the NRC
that provides staff support to this committee. The ACRS Office has been tasked by the Commission
with providing periodic self assessments of the ACRS staff and subcommittee performance. Performance
of these self assessments is consistent with the intent of the Government Performance and Results Act. As the
ACRS operates under the Federal Advisory Committee Act, input from the NRC's external
stakeholders is essential for the performance of these self assessments.
A survey has been created to gather feedback about stakeholder/customer satisfaction with the committee.
The survey is to be targeted to the committee's external stakeholders, and the survey questions are designed
to elicit essential feedback from these stakeholders while minimizing the burden associated with providing
these responses. This information that will be obtained from these stakeholders will be unique and
cannot be obtained from other sources. The ACRS is an advisory committee chartered under the
Federal Advisory Committee Act and conduct its business during public meetings attended by these
external stakeholders, whose feedback is essential to any assessment of the committee and the
ACRS Office support structure.
The estimated 43 respondents for the survey will be familiar with the operations of ACRS. They will be
notified how to access the website on which the survey questions will be posed, and all of the potential
survey respondents have easy access to computers and internet connections and will be familiar
with completing on-line surveys. Feedback from these stakeholders will be evaluated and used to make
changes in the committees' operations that are designed to increase stakeholder satisfaction.
Approximately 50 respondents will be contacted, with an expected response rate of 85% (43 respondents),
based on previous experience with NRC surveys and an expected strong interest by the stakeholders who will be
familiar with the business of the ACRS. The responses will be collected over the period of
about three weeks.

OFFICE CONTACT (Name and Title)

TELEPHONE NUMBER

Tremaine Donnell, Information Collections Team Leader
OCIO APPROVAL
NRC Clearance Officer

-DATE

SIGNATURE

OMB APPROVAL
SIGNATURE OF OMB OFFICIAL

NRC FORM 671 (6-2000)

DATE

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