NRC Form 671 for Adjudicatory Proceedings Over the Internet

NRC FORM 671

U.S. NUCLEAR REGULATORY COMMISSION

(1-2009)

REQUEST FOR REVIEW OF A CUSTOMER SATISFACTION SURVEY
UNDER GENERIC CLEARANCE
TITLE OF SURVEY

OMB APPROVAL NUMBER

Customer Satisfaction survey for Pilot Test of Broadcasting Commission
Adjudicatory Proceedings over the Internet

3150 - 0197
REQUESTED RESPONSE DATE

ESTIMATED NUMBER OF RESPONSES

BURDEN HOURS PER RESPONSE

TOTAL ESTIMATED BURDEN HOURS

240

.083 hours

20

ESTIMATED SURVEY COMPLETION DATE

DESCRIPTION AND OBJECTIVES OF SURVEY

To ascertain the viability of using media streaming to broadcast Commission Adjudicatory Proceedings over the
Internet, the agency will utilize media streaming technology and, in so doing:
1) identify any limitations or technical problems assocaited with this technology;
2) gauge public satisfaction with and continued interest in viewing live Commission Adjudicatory Proceedings,
and
3) assess the startup and ongoing cost effectiveness for fully implementing this technology at the NRC.
During the pilot, viewers of the media streaming broadcasts will be encouraged to complete a brief survey so that
the agency can capture information about the viewer's experience and satisfaction.
The survey is estimated to take 5 minutes (.083 hours) for 240 respondents, for a total burden of 20 hours.

OFFICE CONTACT (Name and Title)

OIS APPROVAL
NRC Clearance Officer

TELEPHONE NUMBER

DATE

SIGNATURE

OMB APPROVAL
SIGNATURE OF OMB OFFICIAL

NRC FORM 671 (1-2009)

DATE