National Park Service Survey Card

VSC CONTACT SCRIPT
“Hello! My name is (name), and (full park name) is conducting an important survey.
We are asking visitors for their opinions about the park’s services. Your participation
in the survey is voluntary and anonymous, and you can complete the card in less than
three minutes when it is convenient to you. The survey card has its own preaddressed,
postage-paid envelope. Just drop it in a US mailbox or a convenient drop-box in the
park when you are through with it. Your opinion is important! Would you be willing
to complete the survey card and mail it back to us?”

Dear Visitor,
The National Park Service is dedicated
to providing a high-quality experience
for our visitors. As part of our effort to
continually improve services, we are
asking for your help.
Please take a few minutes at the end of
your visit to complete this card. When
you are finished, simply insert the survey
card in the envelope provided and drop
it in a U.S. mailbox.
Your participation is very important, and
your opinion counts.

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Please fill out the card
Detach along perforation
Fold at top
Insert the card in the return
envelope provided, and
seal the envelope
Drop in any U.S. mailbox
Thank You

We appreciate your help!
Sincerely,

Mary A. Bomar
Director
National Park Service

PRIVACY ACT and PAPERWORK REDUCTION ACT statement:
16 U. S. C. 1a-7 authorizes collection of this information. This
information will be used by park managers to better serve the public.
Response to this request is voluntary. No action may be taken against
you for refusing to supply the information requested. Permanent data
will be anonymous. Data collected through visitor surveys may be
disclosed to the Department of Justice when relevant to litigation or
anticipated litigation, or to appropriate Federal, State, local or foreign
agencies responsible for investigating or prosecuting violation of law.
An agency may not conduct or sponsor, and a person is not required to
respond to, a collection of information unless it displays a currently
valid OMB control number.
Burden estimate statement: Public reporting burden for this form is
estimated to average 2 minutes per response. Direct comments
regarding the burden estimate or any other aspect of this form to the
Visitor Survey Card Coordinator, University of Idaho, Mailcode 441139,
Moscow, ID 83844.

U.S. Department of the Interior
National Park Service
2008 Visitor Survey Card
Printed on recycled paper

Please fold before inserting
into envelope
FOLD HERE

Your Opinion Counts!

PLEASE USE BLUE OR BLACK INK OR PENCIL
Very
Good

Park Facilities

Good

CORRECT MARK

Average

Poor

FILL IN THE OVAL
COMPLETELY

Very
Poor

Not used or
not available

Visitor center
Exhibits (indoor and outdoor)
Restrooms
Walkways, trails, and roads
Campgrounds and/or picnic areas

DETACH HERE

FOLD HERE

Visitor Services
Assistance from park employees
Park map or brochure
Ranger programs
Value for entrance fee paid
Commercial services in the park
(food, lodging, gifts, rentals, etc.)
Please specify services used

Recreational Opportunities
Learning about nature, history,
or culture
Outdoor recreation (sightseeing, camping, bicycling, boating, hiking, etc.)
Very
Good

Good

Average

Poor

Very
Poor

This park was established because of its significance to the nation.
In your opinion, what is the national significance of this park?

DETACH HERE

PLEASE DO NOT WRITE IN THIS AREA

Overall quality of facilities,
services, and recreational
opportunities

Is there anything else you would like to tell us about this park’s
facilities, services, or recreational opportunities?

PLEASE DO NOT WRITE IN THIS AREA

OMB# XXXX-XXXX
Exp. XX/XX/XXXX
2009 Visitor Survey Card