NLSY27: Telephone Verification Script – Screener (ES and HHS)
PRELOADS:
Description |
ES Variables |
HHS Variables |
Populate Symphony Case Project Variable |
Case ID |
ES Case ID |
HHS Case ID |
|
Informant/Respondent Name |
ESINFORMANTNAME |
HHSINFORMANT |
screener_respondent_name: VER_SCR_1, VER_SCR_1a, VER_SCR_1c |
Informant/Respondent Phone |
ESINFORMANTPHONE |
HHSINFOPHONE |
|
Date of Screener Completion |
Date 510 CAPI Eligibility Screener set to 2610 ES Complete - None eligible OR 2611 ES Complete - 1 or more Youth Selected |
Date 520 CAPI Household Screener set to 2620 HHS Complete - No Youth Selected OR 2621 HSS Complete - 1 or more Youth Selected |
screener_intv_date: VER_SCR_1b, VER_SCR_8
|
FI Name |
FINAME |
FINAME |
screener_intv_name: VER_SCR_1b |
Address |
ADDRESS1 |
ADDRESS1 |
screener_ADDRESS: VER_SCR_1c, VER_SCR_8, VER_SCR_8a |
Address2 |
ADDRESS2 |
ADDRESS2 |
|
HH Roster Number |
HHROSTERNUM |
HHROSTERNUM |
screener_HH_Count |
HH Roster Member Listing ID |
HH_UID |
HH_UID |
screener_HHROSTER: VER_SCR_7 |
HH Roster Member Listing Name |
HH_NAME |
HH_NAME |
|
HH Roster Member Listing Age |
HH_AGE |
HH_AGE |
|
The maximum number of attempts per roster line is 6. If the verification call is not completed by the end of the 6th call, the case should be coded as 2699 – Max contact attempt – no DQFU finalized.
DID A PERSON ANSWER THE PHONE (NOT OPERATOR)?
<1> YES
<2> NO
<9> CALL-IN CASE
IF DIAL1 = 1 GO TO VER-SCR-1
IF DIAL1= 2 GO TO DIAL2
IF DIAL1 = 9 GO TO VER-SCR-1b
WHAT IS THE RESULT OF THIS CALL?
<1> RING NO ANSWER
<2> BUSY SIGNAL
<3> ANSWERING MACHINE / VOICE MESSAGE WITH NAME
<4> ANSWERING MACHINE / VOICE MESSAGE WITHOUT NAME
<5> MODEM / FAX MACHINE {CODE 1281}
<6> TEMPORARILY DISCONNECTED / LINE TROUBLE
<7> BLOCKED LINE / # DOES NOT ACCEPT INCOMING CALLS
<8> PHONE COMPANY RECORDING GIVES NEW NUMBER
<9> DISCONNECTED NUMBER / CALL CANNOT BE COMPLETED AS DIALED
IF DIAL2 = 1 CODE AS 1201
IF DIAL2 = 2 CODE AS 1202
IF DIAL2 = 3 AND IS THE 1st OR 5th CALL ATTEMPT, GO TO VER-SCR-ANS AND CODE AS 1266
IF DIAL2 = 3 AND IT IS 2nd, 3rd OR 4th CALL ATTEMPT CODE AS 1261
IF DIAL2 = 4 AND IT IS 2nd, 3rd OR 4th CALL ATTEMPT CODE AS 1264
IF DIAL2 = 5 CODE AS 1281
IF DIAL2 = 6 CODE AS 1274
IF DIAL2 = 7 CODE AS 1275
IF DIAL2 = 8 CODE AS 1209
IF DIAL2 = 9 CODE AS 1273
VER-SCR-1
[ALL]
[RADIO]
ENGLISH
Hello,
my name is _______________________, with RTI International. May I
speak with [FILL SCREENER RESPONDENT NAME]?
YES
NO, NOT AVAILABLE
2 NO, REFUSED OR HUNG UP
3 RESPONDENT UNKNOWN
SPANISH
Hola,
me llamo _______________________, y trabajo para RTI International.
¿Podría hablar con [FILL SCREENER RESPONDENT NAME]?
YES
NO, NOT AVAILABLE
2 NO, REFUSED OR HUNG UP
3 RESPONDENT UNKNOWN
Lead-in: None
Next: If VER-SCR-1 = 0 (No, not available): VER-SCR-1a; If VER-SCR-1 =3 (Respondent Unknown): VER-SCR-1c; If VER-SCR-1=2 (No, Refused or hung up): WHO_REF; Else VER-SCR-1b
VER-SCR-1a
[IF VER-SCR-1= 0 (No, not available]
[SYSTEM ENTRY]
ENGLISH
When would be a better time to speak with [FILL SCREENER RESPONDENT NAME] or can they be reached at another number?
INTERVIEWER INSTRUCTION: IF NEW PHONE NUMBER IS PROVIDED, UPDATE THE PHONE INFORMATION FOR THE ROSTER LINE.
PROVIDED BETTER TIME TO CALL BACK
0 DID NOT PROVIDE BETTER TIME TO CALL BACK
SPANISH
¿Cuándo sería un mejor momento para hablar con [FILL SCREENER RESPONDENT NAME] o podría llamarlo(a) a otro número?
INTERVIEWER INSTRUCTION: IF NEW PHONE NUMBER IS PROVIDED, UPDATE THE PHONE INFORMATION FOR THE ROSTER LINE.
PROVIDED BETTER TIME TO CALL BACK
0 DID NOT PROVIDE BETTER TIME TO CALL BACK
Lead-in: If VER-SCR-1 = 0 (No, not available)
Next: IF VER-SCR-1a = 1 (Provided better time to call back): CALLBACK; Else VER-SCR-END
VER-SCR-1b
[IF VER-SCR-1 = 1 (Yes)]
[RADIO]
ENGLISH
(Hello, my name is _______________________, with RTI International.)
I am calling to verify the work of one of our interviewers, [FILL INTERVIEWER NAME FROM CASE], who reported completing a short survey with you on [FILL DATE OF SCREENER COMPLETION FROM CASE] for the National Longitudinal Survey of Youth 2027 being conducted for the U.S. Department of Labor, Bureau of Labor Statistics. We’d like to ask a few questions to understand how the interviewer did.
Did you speak with an interviewer on [FILL DATE OF SCREENER COMPLETION FROM CASE]? They would have asked you questions about members of your household to determine if anyone was eligible for a research survey sponsored by the U.S. Bureau of Labor Statistics.
[INTERVIEWER INSTRUCTION: IF RESPONDENT DOES NOT REMEMBER NLSY27 SAY: The interviewer would have been wearing a badge with a picture I.D. and asked you for the names and ages of individuals in your household to determine if they were eligible for a research survey.]
YES, COMPLETED SURVEY
NO, DID NOT SPEAK WITH INTERVIEWER OR NEVER COMPLETED SURVEY
2 DON’T KNOW OR DOES NOT REMEMBER
SPANISH
Hola, me llamo _______________________, y trabajo para RTI International.
Llamo para verificar el trabajo de uno(a) de nuestros(as) entrevistadores(as), [FILL INTERVIEWER NAME], quien informó haber completado una breve encuesta con usted el [FILL DATE OF SCREENER COMPLETION FROM CASE] para la Encuesta Nacional Longitudinal de Jóvenes de 2027 que se está completando para la Oficina de Estadísticas Laborales del Departamento de Trabajo de los Estados Unidos. Nos gustaría hacerle algunas preguntas para evaluar el desempeño del(de la) entrevistador(a).
¿Habló con un(a) entrevistador(a) el [FILL DATE OF SCREENER COMPLETION]? Le habrían hecho preguntas sobre los(as) miembros de su hogar para determinar si alguien era elegible para una encuesta de investigación científica patrocinada por la Oficina de Estadísticas Laborales de los Estados Unidos.
[INTERVIEWER INSTRUCTION: IF RESPONDENT DOES NOT REMEMBER NLSY27 SAY:
El(La) entrevistador(a) habría llevado una credencial con una identificación con fotografía y le habría pedido los nombres y las edades de las personas de su hogar para determinar si eran elegibles para una encuesta de investigación.
YES, COMPLETED SURVEY
NO, DID NOT SPEAK WITH INTERVIEWER OR NEVER COMPLETED SURVEY
2 DON’T KNOW OR DOES NOT REMEMBER
Lead-in: If VER-SCR-1 = 1 (Yes)
Next: If VER-SCR-1b = 0 (No, did not speak with interviewer or never completed survey) or 2 (Don’t know/Does not remember): VER-SCR-1c; Else VER-SCR-2
VER-SCR-1c
[IF VER-SCR-1 = 3(Respondent Unknown) or VER-SCR-1b = 0 (No)]
[SYSTEM ENTRY]
ENGLISH
According to our records, [FILL SCREENER RESPONDENT NAME] was contacted concerning [FILL ADDRESS].
Is this the correct phone number for [FILL ADDRESS]?
INTERVIEWER INSTRUCTION: IF THEY ASK WHY WE ARE CALLING OR WHY THEY SHOULD PROVIDE THIS INFORMATION SAY: This is a scientific research study, and the quality of data is essential. We monitor our interviewer’s work in several ways. One important check is to call some of the residences that were contacted to ensure the interviewer followed proper procedures and behaved professionally.
YES
NO
2 REFUSE
SPANISH
Según nuestros registros, se contactaron a [FILL SCREENER RESPONDENT NAME] con respecto a [FILL ADDRESS].
¿Es este el número de teléfono correcto para [FILL ADDRESS]?
INTERVIEWER INSTRUCTION: IF THEY ASK WHY WE ARE CALLING OR WHY THEY SHOULD PROVIDE THIS INFORMATION SAY: Este es un estudio de investigación científica, y la calidad de los datos es esencial. Supervisamos el trabajo de nuestros entrevistadores de varias maneras. Una comprobación importante es llamar a algunas de las residencias contactadas para asegurar que el entrevistador siguió los procedimientos adecuados y se comportó con profesionalismo.
YES
NO
2 REFUSE
Lead-in: If VER-SCR-1 = 3 (Respondent Unknown) or VER-SCR-1b = 0 (No, did not speak with interviewer or never completed survey)
Next: If VER-SCR-1c = 0 (No): VER-SCR-END; If VER-SCR-1c = 2 (Refuse): WHO_REF; Else, VER-SCR-8
VER-SCR-2
[If VER-SCR-1b =1 (Yes, completed survey)]
[RADIO]
ENGLISH
Did the interviewer ask you the questions …
1 in-person at your home?
2 by telephone?
3 by video?
4 DON’T KNOW
SPANISH
¿El(la) entrevistador(a) le hizo las preguntas…?
1 En persona en su hogar
2 Por teléfono
3 Por video
4 DON’T KNOW
Lead-in: If VER-SCR-1b = 1 (Yes)
Next: VER-SCR-3
VER-SCR-3
[VER-SCR-2]
[RADIO]
ENGLISH
How long did it take to answer these questions? Would you say …
1 less than 5 minutes?
2 5-10 minutes?
3 11-15 minutes?
4 16-20 minutes?
5 more than 20 minutes?
6 DON’T KNOW
SPANISH
¿Cuánto tiempo tardó en responder las preguntas?
1 MENOS DE 5 minutos
2 DE 5 A 10 MINUTOS
3 DE 11 A 15 MINUTOS
4 DE 16 A 20 MINUTOS
5 Más de 20 MINUTOS
6 DON’T KNOW
Lead-in: VER-SCR-2
Next: If VER-SCR-4
VER-SCR-4
[VER-SCR-3]
[RADIO]
ENGLISH
Did
you receive cash as a thank you for participating?
YES
NO
2 DON’T KNOW
SPANISH
¿Recibió dinero en efectivo como agradecimiento por participar?
YES
0 NO
2 DON’T KNOW
Lead-in: VER-SCR-3
Next: If VER-SCR-4 = 1 (Yes): VER-SCR-5; ELSE VER-SCR-6
VER-SCR-5
[If VER-SCR-4 = 1 (Yes)]
[RADIO, TEXT]
ENGLISH
What was the amount you received?
1 $1
2 $3
3 $5
4 $10
5 Other (Specify): __________ [ALLOW 5 DIGITS, NO DECIMAL PLACES]
6 DON’T KNOW
SPANISH
¿Cuál fue la cantidad que recibió?
1 $1 DÓLAR
2 $3 DÓLARES
3 $5 DÓLARES
4 $10 DÓLARES
5 OTRA CANTIDAD (ESPECIFIQUE:____________________)
6 DON’T KNOW
Lead-in: If VER-SCR-4= 1 (Yes)
Next: VER-SCR-6
VER-SCR-6
[If VER-SCR-4 = 0 or VER-SCR-5]
[RADIO, TEXT]
ENGLISH
Did the interviewer conduct themself in a professional manner?
YES
NO [INTERVIEWER INSTRUCTION: ASK RESPONDENT “Can you please explain why you answered no?” (SPECIFY): __________ [ALLOW 200 CHARACTERS]
2 DON’T KNOW
SPANISH
¿El(la) entrevistador(a) se comportó de manera profesional?
YES
NO [INTERVIEWER INSTRUCTION: ASK RESPONDENT “¿Podrías explicarme por qué respondió que no?” (SPECIFY): __________ [ALLOW 200 CHARACTERS]
2 DON’T KNOW
Lead-in: If VER-SCR-4 = 0 (No) or VER-SCR-5
Next: VER-SCR-7
VER-SCR-7
[VER-SCR-6]
[RADIO]
ENGLISH
It is important that the interviewer visited the correct address. Can you please provide the address where you lived on [FILL DATE OF SCREENER COMPLETON FROM CASE]? Please include the apartment or unit number as well.
INTERVIEWER INSTRUCTION: DO NOT READ THE ADDRESS TO THE RESPONDENT. IF THE ADDRESS MATCHES THIS INFORMATION, SELECT CORRECT. IF IT DOES NOT MATCH SELECT INCORRECT.
[FILL ADDRESS]
CORRECT
INCORRECT
DON’T KNOW
REFUSE
SPANISH
Es importante que el(la) entrevistador(a) haya visitado la dirección correcta. ¿Podría indicar la dirección donde vivía el [FILL DATE OF SCREENER COMPLETON FROM CASE]? Incluya también el número de apartamento o unidad.
INTERVIEWER INSTRUCTION: DO NOT READ THE ADDRESS TO THE RESPONDENT. IF THE ADDRESS MATCHES THIS INFORMATION, SELECT CORRECT. IF IT DOES NOT MATCH SELECT INCORRECT.
[FILL ADDRESS]
CORRECT
INCORRECT
DON’T KNOW
REFUSE
Lead-in: VER-SCR-6
Next: If VER-SCR-7 = 1 (Incorrect): VER-SCR-7a; ELSE VER-SCR-8
VER-SCR-7a
[VER-SCR-7 = 1 (Incorrect)]
[TEXT]
ENGLISH
ENTER ADDRESS RESPONDENT PROVIDED VERBATIM.
INTERVIEWER INSTRUCTION: IF YOU NEED THE RESPONDENT TO HEAR THE ADDRESS AGAIN, READ THIS QUESTION AND THE ADDRESS TO THE RESPONDENT: Would you please provide the correct address or describe what about this address is incorrect?
[FILL ADDRESS]
ENTER REFUSED IF THEY REFUSE TO PROVIDE ADDRESS INFORMATION. ENTER RESPONDENT’S ANSWER VERBATIM.
SPANISH
ENTER ADDRESS RESPONDENT PROVIDED VERBATIM.
INTERVIEWER INSTRUCTION: IF YOU NEED THE RESPONDENT TO HEAR THE ADDRESS AGAIN, READ THIS QUESTION AND THE ADDRESS TO THE RESPONDENT: ¿Podría proporcionarme la dirección correcta o describir qué es incorrecto en esta dirección?
[FILL ADDRESS]
ENTER REFUSED IF THEY REFUSE TO PROVIDE ADDRESS INFORMATION. ENTER RESPONDENT’S ANSWER VERBATIM.
Lead-in: VER-SCR-7 =1 (Incorrect)
Next: VER-SCR-8
VER-SCR-8
[VER-SCR-7 or VER-SCR-1c = 1(Yes)]
[RADIO]
ENGLISH
LIVE FILL
ONE PERSON ROSTERED: “person lives”
TWO OR MORE PEOPLE ROSTERED: “people live”
According to our interviewer, including yourself, the following [LIVE FILL] at your household:
[FILL HHROSTER]
Is this information correct?
INTERVIEWER INSTRUCTION: READ DEMOGRAPHIC INFORMATION FOR EACH HOUSEHOLD MEMBER. AN AGE DIFFERENCE OF 1 YEAR IS ACCEPTABLE AS CORRECT.
CORRECT
INCORRECT
DON’T KNOW
REFUSE
SPANISH
LIVE FILL
ONE PERSON ROSTERED: “la siguiente persona vive”
TWO OR MORE PEOPLE ROSTERED: “las siguientes personas viven”
Según nuestro entrevistador, incluido usted mismo, [LIVE FILL] en su hogar:
[FILL HHROSTER]
¿Es correcta esta información?
INTERVIEWER INSTRUCTION: READ DEMOGRAPHIC INFORMATION FOR EACH HOUSEHOLD MEMBER. AN AGE DIFFERENCE OF 1 YEAR IS ACCEPTABLE AS CORRECT.
CORRECT
INCORRECT
DON’T KNOW
REFUSE
Lead-in: VER-SCR-7 or VER-SCR-1c = 1 (Yes)
Next: If VER-SCR-8 = 1 (Incorrect): VER-SCR-8a; ELSE VER-SCR-9
VER-SCR-8a
[VER-SCR-8 = 1(Incorrect)]
[TEXT]
ENGLISH
ENTER ROSTER DISCREPANCIES VERBATIM.
Would you please describe what is incorrect about the information?
[FILL HHROSTER]
INTERVIEWER INSTRUCTION: READ DEMOGRAPHIC INFORMATION FOR EACH HOUSEHOLD MEMBER. AN AGE DIFFERENCE OF 1 YEAR IS ACCEPTABLE AS CORRECT. IF INFORMATION IS CORRECT, BACK UP ONE SCREEN AND CHANGE RESPONSE TO NOTE THE ROSTER INFORMATION IS CORRECT.
SPANISH
ENTER ROSTER DISCREPANCIES VERBATIM.
¿Podría describir qué es incorrecto en la información?
[FILL HHROSTER]
INTERVIEWER INSTRUCTION: READ DEMOGRAPHIC INFORMATION FOR EACH HOUSEHOLD MEMBER. AN AGE DIFFERENCE OF 1 YEAR IS ACCEPTABLE AS CORRECT. IF INFORMATION IS CORRECT, BACK UP ONE SCREEN AND CHANGE RESPONSE TO NOTE THE ROSTER INFORMATION IS CORRECT.
Lead-in: VER-SCR-8 = 1 (Incorrect)
Next: VER-SCR-9
VR-SCR-9
[ALL]
[RADIO, TEXT]
ENGLISH
Those
are all of my questions. Do you have any additional feedback to
provide about your experience?
YES (SPECIFY): __________ [ALLOW 200 CHARACTERS]
0 NO
SPANISH
Esas son todas mis preguntas. ¿Tiene algún comentario adicional sobre su experiencia?
YES (SPECIFY): __________ [ALLOW 200 CHARACTERS]
0 NO
Lead-in: VER-SCR-8 or VER-SCR-8a
Next: VER-SCR-END
VER-SCR-END
[ALL]
[DESCRIPTION]
ENGLISH
Thank you very much for your time. Have a nice day/evening.
SPANISH
Muchas
gracias por su tiempo! Que tenga un buen día/buenas tardes.
Lead-in: VER-SCR-9
Next: NONE
IF VER-SCR-1a = 0 (Did not provide better time to call back) CODE AS 1204
IF VER-SCR-1c = 2 (No) CODE AS 1272
IF CALLBACK HAS SOFT APPOINTMENT SET CODE AS 1293
IF CALLBACK HAS HARD APPOINTMENT SET CODE AS 1292
CODE AS 2864 IF VER-SCR-1c = 1 (Yes) OR VER-SCR-2 = 2 (By telephone) OR 4 (Don’t know) OR VER-SCR-3 = 5 (More than 20 minutes) OR 6 (Don’t know) OR VER-SCR-4 = 0 (No) OR 2 (Don’t know) OR VER-SCR-5 = 1 ($1) OR 2 ($3) OR 5 (Other) OR 6 (Don’t know) OR VER-SCR-6 = 0 (No) OR VER-SCR-7 = 1 (Incorrect) OR 2 (Don’t Know) OR 3 (Refuse) OR VER-SCR-8 = 1 (Incorrect) OR 2 (Don’t Know) OR 3 (Refuse)
ELSE CODE AS 2890
CALLBACK
DISPLAY STANDARD CATI-CMS CALLBACK SCREEN AND ALLOW DCI TO SET HARD OR SOFT CALLBACK
WAS THE REFUSAL BY THE VERIFICATION RESPONDENT OR A GATEKEEPER?
<1> RESPONDENT REFUSED
<2> GATEKEEPER OR DON’T KNOW
<3> HUNG UP BEFORE OR DURING INTRO
IF WHO_REF = 1 GO TO PREREF.
IF FIRST REFUSAL AND WHO_REF = 2 CODE AS 1430.
IF FIRST REFUSAL AND WHO_REF = 3 CODE AS 1415.
IF SECOND REFUSAL AND WHO_REF = 2 CODE AS 2430.
IF SECOND REFUSAL AND WHO_REF = 3 CODE AS 2415.
INTERVIEWER: SPECIFY THE STRENGTH OF THE REFUSAL.
<1> MILD
<2> FIRM
<3> HOSTILE
IF FIRST REFUSAL AND PREREF = 1 CODE AS 1410
IF FIRST REFUSAL AND PREREF = 2 CODE AS 1405
IF FIRST REFUSAL AND PREREF = 3 CODE AS 2401
UNLESS THE CASE IS A 2401, THE CASE SHOULD BE CODED AS A FINAL REFUSAL AFTER THE SECOND REFUSAL.
IF SECOND REFUSAL AND PREREF = 1 CODE AS 2410
IF SECOND REFUSAL AND PREREF = 2 CODE AS 2405
IF SECOND REFUSAL AND PREREF = 3 CODE AS 2401
VER-SCR-ANS
Answering Machine Information
The message will be left after the first and fifth call attempts.
English Script:
Hello, my name is ____ with RTI International regarding a survey for the U.S. Department of Labor, Bureau of Labor Statistics. Our records indicate that someone at this number was contacted by one of our interviewers and I am calling to verify the quality of their work. This call will take just a few minutes of your time. A representative from RTI International will try to reach you over the next few days to ask a few brief questions. Thank you in advance for your time.
Spanish Script:
Hola, me llamo _______________________, con RTI International con respecto a una encuesta para la Oficina de Estadísticas Laborales del Departamento de Trabajo de los Estados Unidos. Nuestros registros indican que uno de nuestros entrevistadores contactó a alguien en este número y le llamo para verificar la calidad de su trabajo. Esta llamada solo le tomará unos minutos. Un representante de RTI International intentará contactarle en los próximos días para hacerle algunas preguntas breves. Gracias de antemano por su tiempo.
CODE AS 1266
<1> DISPLAY DETAILED DATA FOR ROSTER LINE
<2> REVIEW RECORD OF EVENTS
<3> EDIT/REVIEW CASE LEVEL COMMENTS
<4> ADD LINE LEVEL COMMENTS
<5> MARK THE CASE FOR SUPERVISOR REVIEW
<6> CODE AS REFUSAL
<7> CASE REVIEW
IF HELP_DATA = 6 (Refusal) GO TO WHO_REF
<0> RETURN TO MAIN MENU
<1> SET CALLBACK
<2> HUNG UP BEFORE INTRO
<3> REFUSED OR HUNG UP
<4> LANGUAGE BARRIER SPANISH
<5> LANGUAGE BARRIER OTHER
<6> WRONG PHONE NUMBER
<7> DECEASED
<8> PHYSICALLY/MENTALLY INCAPABLE
<9> INADEQUATE AUDIO QUALITY
IF SUBJ_CODES = 1 GO TO CALLBACK
IF SUBJ_CODES = 2 GO TO WHO_REF
IF SUBJ_CODES = 3 GO TO WHO_REF
IF SUBJ_CODES = 4 CODE AS 1501
IF SUBJ_CODES = 5 CODE AS 1537
IF SUBJ_CODES = 6 CODE AS 1272
IF SUBJ_CODES = 7 CODE AS 1550
IF SUBJ_CODES = 8 CODE AS 1554
IF SUBJ_CODES = 9 CODE AS 1562
| File Type | application/vnd.openxmlformats-officedocument.wordprocessingml.document |
| Author | Aranguren, Natasha |
| File Created | 2025:11:15 06:37:36Z |