2_1652-0058 GC_TSAIA CIIS_Instr_Final

OMB control number 1652-0058

Exp. 8/31/2028

TSA Intelligence and Analysis (I&A) Annual Customer Intelligence Information Sharing (CIIS) Survey

Transportation Security Administration Intelligence & Analysis (TSA I&A) Section

The TSA Modernization Act (Division K of Pub. L. 115-254; Oct. 5, 2018) requires TSA to develop a plan to improve intelligence information sharing with State, Local, and Tribal transportation entities. The completion of this annual survey is voluntary and will assist TSA’s Intelligence & Analysis (I&A) team to evaluate the effectiveness of information sharing. Please do not include any personally identifiable information (PII) or sensitive security information (SSI) for questions with open text boxes for explanations. Answers with PII will not be considered in the review of the survey. Please make your participation counts by not including PII in the open text boxes. We look forward to your feedback!

(Disclaimer: There are two sections of the survey. The TSA I&A portion covers information shared by the Threat Analysis Division (TAD), Aviation Domain Intelligence Integration and Analysis Cell (ADIAC), Surface Information Sharing Cell (SISC), and your local Field Intelligence Officer (FIO). The second portion covers ADIAC and SISC pre-approved members only.)

1. Are you an Industry Stakeholder or a Government Partner? *

   1. TSA Headquarters HQ; TSA Field (Only on internal reaching Survey); Other Component of the Department of Homeland Security; Federal Intelligence Community; Other Federal (non-Intelligence Community); State, Local, Tribal, Territorial; Foreign Entity; Industry: Air Cargo; Airport; Freight Rail; Highway/Motor Carrier; Mass Transit/Passenger Rail; Original Equipment Manufacturers; Passenger Air; Pipeline; Other (Explain)

   2. What State do you mainly operate out of?

      1. Please identify (50 States and Territories (PR/Guam)

2. Intelligence information shared by TSA I&A helps my organization to accomplish its mission and objectives. *

   1. Strongly Disagree, Disagree, Somewhat Disagree, Neither, Somewhat Agree, Agree, Strongly Agree

3. Has the quality of intelligence information shared by TSA over the past 12 months improved, decreased, or stayed the same? *

1. Decreased

1. If selected: Has the QUALITY of intelligence information shared by TSA I&A to your organization decreased over the past 12 months? *

1. Decreased Slightly, Decreased Somewhat, Decreased Tremendously

2. Check boxes triggered for Decreased Slightly, Decreased Somewhat, Decreased Tremendously: (choose one/multiple) Civil Aviation, Air Cargo, Cyber, Unmanned Aircraft System (UAS), Pipeline, Freight Rail, Mass Transit/Passenger Rail, Highway Motor Carrier

1. Stayed the same

2. Improved

   1. If selected: Has the QUALITY of intelligence information shared by TSA I&A to your organization improved over the past 12 months? *

      1. Stayed the Same, Improved Slightly, Improved Somewhat, Improved Tremendously

      2. Check boxes triggered for Improved Slightly, Improved Somewhat, Improved Tremendously: (choose one/multiple) Civil Aviation, Air Cargo, Cyber, Unmanned Aircraft System (UAS), Pipeline, Freight Rail, Mass Transit/Passenger Rail, Highway Motor Carrier

4. Has the quantity of intelligence information shared by TSA over the past 12 months improved, decreased, or stayed the same? *

1. Decreased

1. If selected: Has the QUANTITY of intelligence information shared by TSA I&A to your organization improved over the past 12 months? *

1. Stayed the Same, Decreased Slightly, Decreased Somewhat, Decreased Tremendously

2. Check boxes triggered for Decreased Slightly, Decreased Somewhat, Decreased Tremendously: (choose one/multiple) Civil Aviation, Air Cargo, Cyber, Unmanned Aircraft System (UAS), Pipeline, Freight Rail, Mass Transit/Passenger Rail, Highway Motor Carrier

2. Stayed the same

3. Improved

1. If selected: Has the QUANTITY of intelligence information shared by TSA I&A to your organization improved over the past 12 months? *

1. Improved Slightly, Improved Somewhat, Improved Tremendously

2. Check boxes triggered for Improved Slightly, Improved Somewhat, Improved Tremendously: (choose one/multiple) Civil Aviation, Air Cargo, Cyber, Unmanned Aircraft System (UAS), Pipeline, Freight Rail, Mass Transit/Passenger Rail, Highway Motor Carrier

5. The frequency of interaction with TSA I&A meets your organization's intelligence needs. *

   1. Strongly Disagree, Disagree, Somewhat Disagree, Neither, Somewhat Agree, Agree, Strongly Agree

6. Do any barriers exist which prevent you from accessing and sharing either classified or unclassified intelligence products with those who have a need to know within your organization?

   1. If Yes, please specify:

   2. No

7. How frequently have you interacted with TSA’s Intelligence & Analysis during the past 12 months? *

1. Daily, Weekly, Bi-weekly, Monthly, Yearly

8. What intelligence information would you like to see shared more from TSA I&A? *

1. Multiple check box choices: Cybersecurity, Insider Threat, UAS, Foreign Terrorism, Domestic Terrorism, Physical Security, Other

9. Have you submitted a Request for Information to TSA I&A in the last 12 months?*

   1. Yes

      1. Who did you submit it to?

         1. ADIAC, SISC, TSA I&A Intelligence Support Requests (ISR) Box, Field Intelligence Officer (FIO), Policy Planning and Engagement (PPE), Other TSA Element

      2. How satisfied were you with the response?

         1. Very satisfied, Satisfied, Neither, satisfied nor dissatisfied, Dissatisfied, Very dissatisfied, I did not receive a response

   2. No

10. What do you foresee as your organization’s MOST noteworthy threat over the next year? Please specify: (examples: Cybersecurity, Physical Security, Insider Threat, etc., Please exclude any PII from your answer.)*

1. Cybersecurity, Insider Threat, UAS, Foreign Terrorism, Domestic Terrorism, Physical Security, Other

11. What do you foresee as your organization’s SECOND most noteworthy threat over the next year? Please specify: (examples: Cybersecurity, Physical Security, Insider Threat, etc., Please exclude any PII from your answer.)

1. Cybersecurity, Insider Threat, UAS, Foreign Terrorism, Domestic Terrorism, Physical Security, Other

12. Any specific intelligence information SHARING gaps or other pertinent topics you would like TSA Intelligence & Analysis office to address?

    1. If Yes, please specify:

    2. No

13. Do any barriers exist which prevent you from accessing and sharing either classified or unclassified intelligence products from TSA I&A with those who have a need to know within your organization?

    1. If Yes, please specify:

    2. No

14. What is your preferred information sharing network to access information? *

    1. Classified Local Area Network (C-LAN), Homeland Security Data Network (HSDN), Homeland Security Information Network (HSIN), Intel Source (TSA Internal Only)

15. What is your preferred information sharing engagement to access information? *

    1. In-person TSA HQ brief, In-person field brief, Virtual/Telephonic brief, ADIAC daily Teams briefing call, SISC daily WEBEX/Teams briefing call, Recurring multiagency webinars, HSIN, ADIAC Industry Day, SISC Industry Day, Other (explain)

16. Are you an approved ADIAC or SISC member? *

    1. Yes ADIAC

       1. If chosen, take to TISB ADIAC/SISC Section

    2. Yes SISC

       1. If chosen, take to TISB ADIAC/SISC Section

    3. Yes Both

       1. If chosen, take to TISB ADIAC/SISC Section

    4. No

17. Would you be willing to participate in a follow up conversation about your feedback? If so, please provide the following: Name, Organization, Contact Telephone Number, E-mail Address (End of Survey)

Threat Intelligence Sharing Branch (TISB) ADIAC/SISC Section

(Would you be willing to answer additional questions regarding your TISB ADIAC/SISC membership?)

1. How satisfied are you with the TYPE of unclassified intelligence information the ADIAC/SISC shares through HSIN?*

   1. Very Satisfied, Satisfied, Somewhat Satisfied, Neither, Somewhat Dissatisfied, Dissatisfied, Very Dissatisfied, Not Applicable

2. How satisfied are you with the AMOUNT of unclassified intelligence information the ADIAC/SISC shares through HSIN?*

   1. Very Satisfied, Satisfied, Somewhat Satisfied, Neither, Somewhat Dissatisfied, Dissatisfied, Very Dissatisfied, Not Applicable

3. Inter-organizational discussion(s) during ADIAC’s Microsoft Teams and/or SISC’s WebEx Forums enables my organization to accomplish its mission and objectives.*

   1. Strongly Agree, Agree, Somewhat Agree, Neither, Somewhat Disagree, Disagree, Strongly Disagree, Not Applicable

4. Inter-organizational discussion(s) during ADIAC/SISC Quarterly Industry Days enables my organization to accomplish its mission and objectives.*

   1. Strongly Agree, Agree, Somewhat Agree, Neither, Somewhat Disagree, Disagree, Strongly Disagree, Not Applicable

5. The frequency of interaction with ADIAC/SISC meets your organization's intelligence needs?

   1. Strongly Agree, Agree, Somewhat Agree, Neither, Somewhat Disagree, Disagree, Strongly Disagree

6. Do you have any suggestions that would improve the TISB sharing effort (ADIAC or SISC)?

   1. If Yes, please specify:

   2. No

7. Information provided by ADIAC/SISC enables my organization to accomplish its mission and objectives.*

   1. Strongly Agree, Agree, Somewhat Agree, Neither, Somewhat Disagree, Disagree, Strongly Disagree

Paperwork Reduction Act Statement: TSA is collecting this information to improve information sharing solicitation. The public burden for this voluntary collection of information is estimated to be approximately 10 minutes. An agency may not conduct or sponsor, and persons are not required to respond to a collection of information, unless it displays a valid OMB control number. The OMB control number assigned to this collection is 1652-0058, which expires 08/31/2028. Send comments regarding this burden estimate or collection to: TSA-11, Attention: PRA 1652-0058, TSA Intelligence and Analysis (I&A) Annual Customer Intelligence Information Sharing (CIIS) Survey, 6595 Springfield Center Drive, Springfield, VA 20598-6011.