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Expanded Customer Service Surveys
Generic Clearance for Improving Customer Experience (OMB Circular A-11, Section 280 Implementation)
OMB: 1601-0029
IC ID: 268363
OMB.report
DHS/OS
OMB 1601-0029
ICR 202410-1601-001
IC 268363
( )
Documents and Forms
Document Name
Document Type
ICR Expanded Customer Service Surveys Questions 3.6.2024 Final (1).docx
Other-Survey Qusestions
ICR Expanded Customer Service Surveys Questions 3.6.2024 Final (1).docx
Other-Survey Qusestions
ICR Template_A11 Section 280 Clearance 3.16.2024 FINAL(2).docx
Generic Application
IC Document
ICR Template_A11 Section 280 Clearance 3.16.2024 FINAL(2).docx
Generic Application
IC Document
Information Collection (IC) Details
View Information Collection (IC)
IC Title:
Expanded Customer Service Surveys
Agency IC Tracking Number:
IC Status:
Unchanged
Obligation to Respond:
Voluntary
CFR Citation:
Information Collection Instruments:
Document Type
Form No.
Form Name
Instrument File
URL
Available Electronically?
Can Be Submitted Electronically?
Electronic Capability
Other-Survey Qusestions
ICR Expanded Customer Service Surveys Questions 3.6.2024 Final (1).docx
Yes
Yes
Fillable Fileable
Federal Enterprise Architecture Business Reference Module
Line of Business:
Disaster Management
Subfunction:
Disaster Preparedness and Planning
Privacy Act System of Records
Title:
FR Citation:
Number of Respondents:
702,880
Number of Respondents for Small Entity:
0
Affected Public:
Individuals or Households
Percentage of Respondents Reporting Electronically:
100 %
Requested
Program Change Due to New Statute
Program Change Due to Agency Discretion
Change Due to Adjustment in Agency Estimate
Change Due to Potential Violation of the PRA
Previously Approved
Annual Number of Responses for this IC
702,880
0
0
0
0
702,880
Annual IC Time Burden (Hours)
23,569
0
0
0
0
23,569
Annual IC Cost Burden (Dollars)
0
0
0
0
0
0
Documents for IC
Title
Document
Date Uploaded
Generic Application
ICR Template_A11 Section 280 Clearance 3.16.2024 FINAL(2).docx
06/07/2024
Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.