60-Day FRN

Federal Register / Vol. 88, No. 210 / Wednesday, November 1, 2023 / Notices
community leaders. Specifically, the
Committee will provide advice and
recommendations to inform the
Department’s efforts to:
Implement the Agency’s Equity
Action Plan and Strategic Plan, helping
to institutionalize equity into Agency
programs, policies, regulations, and
activities;
Strengthen and establish partnerships
with overburdened and underserved
communities who have been historically
underrepresented in the Department’s
outreach and engagement, including
those in rural and urban areas;
Empower communities to have a
meaningful voice in local and regional
transportation decisions; and
Ensure the compliance of Federal
funding recipients with civil rights laws
and nondiscrimination programs,
policies, regulations, and activities.
Meeting Agenda
The agenda for the meeting will
consist of:
Sharing the background and purpose of
the ACTE
Obtaining recommendations and
feedback for the ACTE through open
discussion and breakout sessions

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Meeting Participation
Advance registration is required.
Please register at https://
www.surveymonkey.com/r/S9Z76HJ by
the deadline referenced in the DATES
section. The meeting will be open to the
public for its entirety. The U.S.
Department of Transportation is
committed to providing equal access to
this meeting for all participants. If you
need alternative formats or services
because of a disability, such as sign
language, interpretation, or other
ancillary aids, please contact the point
of contact listed in the FOR FURTHER
INFORMATION CONTACT section. Questions
from the public will be answered during
the public comment period only at the
discretion of the ACTE chair, vice chair,
and designated Federal officer. Members
of the public may submit written
comments and questions to the points of
contact listed in the FOR FURTHER
INFORMATION CONTACT section on the
topics to be considered during the
meeting by the deadline referenced in
the DATES section.
Dated: October 27, 2023.
Irene Marion,
Director, Departmental Office of Civil Rights.
[FR Doc. 2023–24099 Filed 10–31–23; 8:45 am]
BILLING CODE 4910–9X–P

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DEPARTMENT OF TRANSPORTATION
Office of the Secretary
[OST Docket No. DOT–OST–2011–0022]

Notice of Submission of Proposed
Information Collection to OMB Agency
Request for Revision of a Previously
Approved Collection: Online Complaint
Form for Service-Related Issues in Air
Transportation
Office of the Secretary,
Department of Transportation.
ACTION: Notice and request for
comments. Revision of information
related to an active OMB control
number.
AGENCY:

In accordance with the
Paperwork Reduction Act of 1995, as
amended, this notice announces the
Department of Transportation’s
intention to revise information related
to an OMB control number for an online
complaint form by which a consumer
can electronically submit a servicerelated complaint against an airline and
other air travel-related companies.
DATES: Comments on this notice must be
received by January 2, 2024.
ADDRESSES: To ensure that you do not
duplicate your docket submissions,
please submit them by only one of the
following means:
• Federal eRulemaking Portal: Go to
http://www.regulations.gov and follow
the online instructions for submitting
comments;
• Mail: Docket Management Facility,
U.S. Department of Transportation, 1200
New Jersey Ave. SE, West Building
Ground Floor, Room W–12/140,
Washington, DC 20590–0001; or
• Hand delivery: West Building
Ground Floor, Room W–12/140, 1200
New Jersey Ave. SE, between 9 a.m. and
5 p.m., Monday through Friday, except
Federal holidays. The telephone number
is 202–366–9329.
FOR FURTHER INFORMATION CONTACT:
Daeleen Chesley, Office of the Secretary,
Office of Aviation Consumer Protection
(C–70), U.S. Department of
Transportation, 1200 New Jersey Ave.
SE, Washington, DC 20590, 202 366–
6792 (voice) or at Daeleen.Chesley@
dot.gov.
SUMMARY:

SUPPLEMENTARY INFORMATION:

OMB Control Number: 2105–0568.
Title: Revision of the Office of
Aviation Consumer Protection’s Online
Air Travel Service Complaint/Comment
Form.
Abstract: The Department of
Transportation’s (Department) Office of
Aviation Consumer Protection (OACP)
has broad authority under 49 U.S.C.,

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75093

subtitle VII, to investigate and enforce
consumer protection and civil rights
laws and regulations related to air
transportation. OACP monitors
compliance with and investigates
violations of the Department of
Transportation’s aviation economic,
consumer protection, and civil rights
requirements.
Among other things, the office is
responsible for receiving and
investigating service-related consumer
complaints filed against airlines and
other air travel-related companies.
Complaints submitted to OACP are
reviewed by the office to determine the
extent to which these entities comply
with federal aviation consumer
protection and civil rights laws and
what, if any, action should be taken.
OACP also receives general comments
and inquiries from air consumers via the
online form, but those are very few
compared to the number of complaints
filed by consumers on an annual basis.
(See Tables 1 and 2, below).
This request is to revise the current
information collection due to updates
that OACP is making to the office’s
online air consumer complaint form as
part of an Information Technology (IT)
system modernization project.1 The
updated process continues to allow
consumers to input information related
to complaints about their flight
experience, as well as to submit general
inquiries/comments. However, air
consumers submitting complaints or
comments via the modernized system
will be efficiently guided through their
entry by a data input system using
conditional logic. The modernized
system includes additional information
fields and, combined with the guided
entry, will better ensure an individual
air consumer’s specific concerns are
more comprehensively captured in the
system database.
The modernized process will also
streamline OACP’s ability to review data
and analyze complaints. The revised
process will also reduce manual analyst
processing steps. These improvements
will increase the office’s ability to
effectively investigate individual
complaints against airlines and other air
travel-related companies. This
consumer-driven submission process
enhances the information collected and
positively impacts OACP’s ability to
learn about patterns and practices that
may develop in violation of aviation
consumer protection requirements. The
information collection continues to
1 OACP’s legacy database is the Consumer
Complaint Application System (CCA). OACP is
updating its IT system and the modernized system
will be known as the Aviation Complaint,
Enforcement, and Reporting System (ACERS).

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75094

Federal Register / Vol. 88, No. 210 / Wednesday, November 1, 2023 / Notices

further the objectives of 49 U.S.C.
41712, 40101, 40127, 41702, and 41705
to protect consumers from unfair or
deceptive practices, to protect the civil
rights of air travelers, and to ensure safe
and adequate service in air
transportation.
The type of information requested on
OACP’s online form that is active and
currently covered by the existing OMB
Control number includes complainant’s
name, address, phone number
(including area code), email address,
and name of the airline or company
about which she/he is complaining, as
well as the flight date and flight
itinerary (where applicable) of a
complainant’s trip. Air travel consumers
use the current form for complaints (to
provide narrative information regarding
a specific air-travel related problem) or
comments (to comment about or ask for
air-travel related information from
OACP).
The modernized intake process guides
an aviation consumer through the
following four steps: (1) Contact
Information, (2) Flight Information, (3)
Complaint Details, and (4) Complaint
Review and Submission. Similar
information is requested for comments.

New/updated consumer-related
information includes the country of
residence, whether the trip involved a
flight through the U.S. or a U.S.
territory, certain booking information,
and the passenger’s arrival/departure
airports. As currently drafted, the
modernized online multi-step intake
process allows consumers (via radio
buttons) to include information about
problems associated with the following
main categories/subject areas:
(1) Flight Schedule Issues;
(2) Bumping or Oversales;
(3) Reservations/Ticketing/Boarding;
(4) Fees or Ticket Fares;
(5) Refunds;
(6) Baggage/Luggage;
(7) Customer Service;
(8) Disability Accommodations
(including service animals);
(9) Advertising;
(10) Discrimination (not disability
related);
(11) Animals/Pet (not service animals);
(12) Safety;
(13) Security;
(14) Inflight Sexual Misconduct; and
(15) Other Problems (e.g., frequent flyer
miles, air ambulance).
Once a consumer chooses a category,
the consumer is guided through a series

of Yes/No questions that capture
relevant information pertaining to the
nature of the complaint. An air travel
consumer can choose one or more
complaint categories depending on the
nature of his/her experience and has the
option to include narrative information.
Both the currently active online air
travel consumer complaint form and the
modernized guided intake process
include the ability for a consumer to
upload documents relevant to the
complaint/comment.
Filing a complaint using a web-based
form is voluntary and minimizes the
burden on respondents when compared
with other methods of submitting
complaints. In recent years, consumers
have submitted most complaints online
via their personal computer or on a
mobile/electronic device.
Approximately ninety-seven percent of
the submissions received by OACP
during calendar years (CYs) 2021 and
2022 were filed using the web-based
form as shown in the table below.2
OACP has limited the request to
information necessary to meet its
aviation consumer protection
monitoring and enforcement activities.

TABLE 1—COMPLAINTS RECEIVED BY OACP
[CY21/22]
Total number of
complaints
filed with
OACP

Total number of
complaints
filed on-line

Calendar year

% of on-line
submissions

2021 .................................................................................................................................
2022 .................................................................................................................................

48,465
75,731

49,958
77,656

97.01
97.52

Average Total ...........................................................................................................

62,098

63,807

97.27

TABLE 2—COMMENTS (NON-COMPLAINTS) RECEIVED BY OACP
[CY21/22]
Total number
information
requests

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Calendar year

Total number
compliments

Total number
opinions

2021 .............................................................................................................................................
2022 .............................................................................................................................................

5,799
7,575

14
24

444
1008

Average Total .......................................................................................................................

6,687

19

726

Total Yearly Average ............................................................................................................

........................

........................

6,782

Respondents: Consumers that Choose
to File an Online Complaint with the
Office of Aviation Consumer Protection.

Estimated Number of Respondents:
62,098 (based on averaging data from
CYs 2021–22).
Estimated Total Burden on
Respondents: 15,524.5 hours (931,470

minutes). The estimate was calculated
by multiplying the average number of
cases filed using the online form in CYs
21–22 (62,098) by the estimated time

2 As of CY 2020, OACP has received a higher
number of online submissions than those submitted
in prior CYs. For example, our CY17–19 average
was 16,348 complaints submitted per year. In 2020,

the total was 100,613 and were mostly related to
flight cancellations and refund issues that resulted
from the Covid-19 pandemic. In CYs 21 and 22, the
number of submissions remain high but are lower

than the number of complaints submitted in
CY2020. See Table 1, above.

1. Air Travel Consumer Complaints
Burden Calculations

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Federal Register / Vol. 88, No. 210 / Wednesday, November 1, 2023 / Notices
needed to fill out the online form (15
minutes).3

The U.S. Department of the
Treasury’s Office of Foreign Assets
Control (OFAC) is revising the entry of
a person that has been placed on
OFAC’s Specially Designated Nationals
and Blocked Persons (SDN) List. All
property and interests in property
subject to U.S. jurisdiction of this
person remain blocked, and U.S.
persons are generally prohibited from
engaging in transactions with them.
DATES: See SUPPLEMENTARY INFORMATION
section for applicable date(s).
FOR FURTHER INFORMATION CONTACT:
OFAC: Bradley T. Smith, Director, tel.:
202–622–2490; Associate Director for
Global Targeting, tel.: 202–622–2420;
Assistant Director for Licensing, tel.:
202–622–2480; Assistant Director for
Regulatory Affairs, tel.: 202–622–4855;
or Assistant Director for Sanctions
Compliance & Evaluation, tel.: 202–622–
2490.
SUPPLEMENTARY INFORMATION:
SUMMARY:

2. Comment (Non-Complaint) Burden
Calculations
Respondents: Consumers that Choose
to File an Online Comment with the
Office of Aviation Consumer Protection.
Estimated Number of Respondents:
6,782 (based on averaging data from CYs
2021–22).
Estimated Total Burden on
Respondents: 565.17 hours (33,910
minutes). The estimate was calculated
by multiplying the average number of
cases filed using the online form in CYs
21–22 (6,782) by the estimated time
needed to fill out the online form (5
minutes).4
The information collection is
available for inspection in
regulations.gov, as noted in the
ADDRESSES section of this document.
Comments are Invited on: (a) Whether
the collection of information is
necessary for the proper performance of
the functions of the Department,
including whether the information will
have practical utility; (b) the accuracy of
the Department’s estimate of the burden
of the proposed information collection;
(c) ways to enhance the quality, utility
and clarity of the information to be
collected; and (d) ways to minimize the
burden of the collection of information
on respondents.
All responses to this notice will be
summarized and included in the request
for OMB approval. All comments will
also become a matter of public record on
the docket.
Authority: The Paperwork Reduction
Act of 1995; 44 U.S.C. chapter 35, as
amended; and 49 CFR 1:48.
Issued in Washington, DC, on October 27,
2023.
Kimberly Graber,
Deputy Assistant General Counsel, Office of
Aviation Consumer Protection.
[FR Doc. 2023–24128 Filed 10–31–23; 8:45 am]
BILLING CODE 4910–9X–P

Electronic Availability
The SDN List and additional
information concerning OFAC sanctions
programs are available on OFAC’s
website (https://ofac.treasury.gov).

Office of Foreign Assets Control
Notice of OFAC Sanctions Action
Office of Foreign Assets
Control, Treasury.
ACTION: Notice.

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AGENCY:

3 Feedback obtained during development of the
modernized guided input process suggests that the
form will take no longer than 15 minutes for a
consumer to complete.
4 An air consumer submitting these types of filing
generally provide less information, so we estimate
5 minutes is sufficient.

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To Specified Harmful Foreign Activities
of the Government of the Russian
Federation,’’ 86 FR 20249, 3 CFR, 2021
Comp., p. 542 (Apr. 15, 2021) on
September 14, 2023 for operating or
having operated in the manufacturing
sector of the Russian Federation
economy.
Designated pursuant to section
1(a)(iii) of Executive Order 13382 of
June 28, 2005, ‘‘Blocking Property of
Weapons of Mass Destruction
Proliferators and Their Supporters,’’ 70
FR 38567, 3 CFR, 2005 Comp., p. 170
(E.O. 13382) on September 19, 2023 for
having provided, or attempted to
provide, financial, material,
technological or other support for, or
goods or services in support of, IRAN
AIRCRAFT MANUFACTURING
INDUSTRIAL COMPANY, a person
whose property and interests in
property are blocked pursuant to E.O.
13382.
Dated: October 27, 2023.
Bradley T. Smith,
Director, Office of Foreign Assets Control,
U.S. Department of the Treasury.
[FR Doc. 2023–24051 Filed 10–31–23; 8:45 am]
BILLING CODE 4810–AL–P

Notice of OFAC Action(s)
On September 25, 2023, OFAC
removed the following entry from the
SDN List.
Entity

1. JOINT STOCK COMPANY STAR
(a.k.a. AO ODK–STAR; a.k.a. JSC UEC
STAR), Ul. Kuibysheva D. 140A, Perm
614990, Russia; website www.ao-star.ru;
Additional Sanctions Information—
Subject to Secondary Sanctions;
Organization Established Date 1943; Tax
ID No. 5904100329 (Russia); Business
Registration Number 1025900895712
(Russia) [NPWMD] [IFSR] [RUSSIA–
EO14024] (Linked To: IRAN AIRCRAFT
MANUFACTURING INDUSTRIAL
COMPANY).
Designated pursuant to section 1(a)(i)
of Executive Order 14024 of April 15,
2021, ‘‘Blocking Property With Respect

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DEPARTMENT OF THE TREASURY
Meeting of the Treasury Advisory
Committee on Racial Equity
Department of the Treasury.
Notice of meeting.

AGENCY:

1. JOINT STOCK COMPANY STAR
(a.k.a. ‘‘AO ODK STAR’’; a.k.a. ‘‘JSC
UEC STAR’’), ul. Kuibysheva D. 140A,
Perm 614990, Russia; Tax ID No.
5904100329 (Russia); Registration
Number 1025900895712 (Russia)
[RUSSIA–EO14024].
On September 25, 2023, OFAC
combined the information in the entry
above with a separate existing entry on
the SDN List for the same entity by
publishing the following revised entry
on the SDN List.
Entity

DEPARTMENT OF THE TREASURY

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ACTION:

The Department of the
Treasury is hosting its fiscal year 2024
quarter 1 meeting of the Treasury
Advisory Committee on Racial Equity
(‘‘TACRE’’ or ‘‘Committee’’). The
Committee is composed of 24 members
who will provide information, advice,
and recommendations to the
Department of the Treasury on matters
relating to the advancement of racial
equity. This notification provides the
date, time, and location of the meeting
and the process for participating and
providing comments.
DATES: December 7, 2023, at 1–5 p.m.
eastern time.
FOR FURTHER INFORMATION CONTACT:
Snider Page, Designated Federal
Official, Department of the Treasury, by
emailing TACRE@Treasury.gov or by
calling (202) 622–0341 (this is not a tollfree number). For persons who are deaf,
hard of hearing, have a speech disability
or difficulty speaking may dial 7–1–1 to
access telecommunications relay
services.
Check: https://home.treasury.gov/
about/offices/equity-hub/TACRE for any
updates to the December 7th meeting.
SUMMARY:

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