SSA's Public Credentialing
and Authentication Process
No
material or nonsubstantive change to a currently approved
collection
No
Regular
08/04/2023
Requested
Previously Approved
01/31/2024
01/31/2024
137,185,311
137,185,311
3,868,019
3,868,019
0
0
The Social Security Administration's
citizen authentication process enables a new user experience and
access to more electronic services. Authentication is the
foundation for secure, online transactions. Identity authentication
is the process of determining, with confidence, that someone is who
he or she claims to be during a remote, automated session. It
comprises three distinct factors: something you know, something you
have, and something you are. Single-factor authentication uses one
of the factors, and multi-factor authentication uses two or more of
the factors. Social Security's process features credential
issuance, account management, and single- and multi-factor
authentication. We allow our users to maintain one User ID, which
consists of a self-selected Username and Password, to access
multiple Social Security electronic services. This process provides
the means for authenticating users of Social Security's sensitive
electronic services and streamlines access to those services. The
respondents are individuals who choose to use the Internet or
Automated Telephone Response System to conduct business with SSA.
This is an IT Mod Change Request to make non-substantive changes to
enhance our system and accommodate new users for the Electronic
Wage Reporting and Social Security Verification Service
applications. In addition, we are also making minor revisions to
update our Terms of Service language for eAccess and RCS to better
accommodate the addition of these two services behind
eAccess.
US Code:
5 USC
552 Name of Law: Freedom of Information Act
US Code: 5 USC
552a Name of Law: The Privacy Act of 1974
PL:
Pub.L. 107 - 347 301 Name of Law: E-Government Act of 2002
US Code: 42
USC 405 Name of Law: The Social Security Act
US Code:
26 USC 6103(l)(1)(A) Name of Law: Internal Revenue Code
We are adjusting the reporting
burden to this information collection because we expect additional
customers to register an account for eAccess to allow them to
access the website for the Electronic Wage Reporting and Social
Security Number Verification Service applications. Note: The total
burden reflected in ROCIS is 3,868,019, while the burden cited in
the attached Justification for the Non-Substantive Changes is
136,832,911. This discrepancy is because the ROCIS burden reflects
the following components: field office/teleservice call center
waiting time + a rough estimate of a 30-minute, one-way, drive
burden, as well as the current burdens for two ICs which are not
changing at this time (USPS Pilot Intranet Registration and
mySocial Security Supplemental Security Income Change of
Telephone). In contrast, the chart in the Justification Statement
reflects actual burden for the revised Internet and Intranet (RCS)
registrations and the Internet Sign-Ins only.
$18,018,340
No
Yes
Yes
No
No
No
No
Faye Lipsky 410 965-8783
faye.lipsky@ssa.gov
No
On behalf of this Federal agency, I certify that
the collection of information encompassed by this request complies
with 5 CFR 1320.9 and the related provisions of 5 CFR
1320.8(b)(3).
The following is a summary of the topics, regarding
the proposed collection of information, that the certification
covers:
(i) Why the information is being collected;
(ii) Use of information;
(iii) Burden estimate;
(iv) Nature of response (voluntary, required for a
benefit, or mandatory);
(v) Nature and extent of confidentiality; and
(vi) Need to display currently valid OMB control
number;
If you are unable to certify compliance with any of
these provisions, identify the item by leaving the box unchecked
and explain the reason in the Supporting Statement.
Justification for the Non-Substantive Change 0960-0789 (IT Modification Request).docx
mySocial Security Supplemental Security Income Change of Telephone (SSICOT)