FTC Call Center Customer Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Documents and Forms

Document Name Document Type
Form Not Applicable FTC Call Center Customer Survey Form and Instruction
OMB Clearance - Call Center Survey 2022.pdf Other-FTC Call Center Customer Surve
OMB Clearance - Call Center Survey 2022.pdf Other-FTC Call Center Customer Surve
Not Applicable FTC CallSat Questionnaire FTC Questionnaire 2022_Final.pdf Form and Instruction
Not Applicable FTC CallSat Questionnaire FTC Questionnaire 2022_Final.pdf Form and Instruction

Information Collection (IC) Details

IC Title:	FTC Call Center Customer Survey	Agency IC Tracking Number:

IC Status: Unchanged

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form and Instruction	Not Applicable	FTC CallSat Questionnaire	FTC Questionnaire 2022_Final.pdf		No		Printable Only
Other-FTC Call Center Customer Survey			OMB Clearance - Call Center Survey 2022.pdf		No		Printable Only

Line of Business: Economic Development

Subfunction: Business and Industry Development

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 4,000	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Requested	Previously Approved
Annual Number of Responses for this IC	4,000	4,000
Annual IC Time Burden (Hours)	267	267
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
No associated records found

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.