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Customer Service Intake Form
Request for Assistance from the Department of Labor, Employee Benefits Security Administration
OMB: 1210-0146
IC ID: 198333
OMB.report
DOL/EBSA
OMB 1210-0146
ICR 202207-1210-002
IC 198333
( )
⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1210-0146 can be found here:
2024-09-10 - No material or nonsubstantive change to a currently approved collection
2024-02-23 - Extension without change of a currently approved collection
Documents and Forms
Document Name
Document Type
Form 301
Customer Service Intake Form
Form and Instruction
Request for Assistance Privacy Act and PRA Notices Screenshots (English).pdf
www.askebsa.dol.gov/WebIntake/Home.aspx
Other-Web Screenshots of Privacy Act
Request for Assistance Privacy Act and PRA Notices Screenshots (English).pdf
www.askebsa.dol.gov/WebIntake/Home.aspx
Other-Web Screenshots of Privacy Act
Request for Assistance Privacy Act and PRA Notices Screenshots (Spanish).pdf
www.askebsa.dol.gov/WebIntake/Home.aspx?l=es
Other-Web Screenshots of Privacy Act
Request for Assistance Privacy Act and PRA Notices Screenshots (Spanish).pdf
www.askebsa.dol.gov/WebIntake/Home.aspx?l=es
Other-Web Screenshots of Privacy Act
301 Request for Assistance from Department of Labor, EBSA (E
Request for Assistance Paper Option (English).pdf
www.askebsa.dol.gov/WebIntake/Home.aspx
Form and Instruction
301 Request for Assistance from Department of Labor, EBSA (E
Request for Assistance Paper Option (English).pdf
www.askebsa.dol.gov/WebIntake/Home.aspx
Form and Instruction
301 Request for Assistance from Department of Labor, EBSA (S
Request for Assistance Paper Option (Spanish).pdf
www.askebsa.dol.gov/WebIntake/Home.aspx?l=es
Form and Instruction
301 Request for Assistance from Department of Labor, EBSA (S
Request for Assistance Paper Option (Spanish).pdf
www.askebsa.dol.gov/WebIntake/Home.aspx?l=es
Form and Instruction
301 Request for Assistance from Department of Labor, EBSA (E
Request for Assistance Web Option Screenshots (English).pdf
www.askebsa.dol.gov/WebIntake/Home.aspx
Form and Instruction
301 Request for Assistance from Department of Labor, EBSA (E
Request for Assistance Web Option Screenshots (English).pdf
www.askebsa.dol.gov/WebIntake/Home.aspx
Form and Instruction
301 Request for Assistance from Department of Labor, EBSA (S
Request for Assistance Web Option Screenshots (Spanish).pdf
www.askebsa.dol.gov/WebIntake/Home.aspx?l=es
Form and Instruction
301 Request for Assistance from Department of Labor, EBSA (S
Request for Assistance Web Option Screenshots (Spanish).pdf
www.askebsa.dol.gov/WebIntake/Home.aspx?l=es
Form and Instruction
Information Collection (IC) Details
View Information Collection (IC)
IC Title:
Customer Service Intake Form
Agency IC Tracking Number:
Is this a Common Form?
No
IC Status:
Unchanged
Obligation to Respond:
Voluntary
CFR Citation:
Information Collection Instruments:
Document Type
Form No.
Form Name
Instrument File
URL
Available Electronically?
Can Be Submitted Electronically?
Electronic Capability
Form and Instruction
301
Request for Assistance from Department of Labor, EBSA (English Paper Version)
Request for Assistance Paper Option (English).pdf
https://www.askebsa.dol.gov/WebIntake/Home.aspx
Yes
Yes
Fillable Fileable
Form and Instruction
301
Request for Assistance from Department of Labor, EBSA (Spanish Paper Version)
Request for Assistance Paper Option (Spanish).pdf
https://www.askebsa.dol.gov/WebIntake/Home.aspx?l=es
Yes
Yes
Fillable Fileable
Other-Web Screenshots of Privacy Act and PRA Notices (English)
Request for Assistance Privacy Act and PRA Notices Screenshots (English).pdf
https://www.askebsa.dol.gov/WebIntake/Home.aspx
Yes
Yes
Fillable Fileable
Other-Web Screenshots of Privacy Act and PRA Notices (Spanish)
Request for Assistance Privacy Act and PRA Notices Screenshots (Spanish).pdf
https://www.askebsa.dol.gov/WebIntake/Home.aspx?l=es
Yes
Yes
Fillable Fileable
Form and Instruction
301
Request for Assistance from Department of Labor, EBSA (English Web Option Screenshots)
Request for Assistance Web Option Screenshots (English).pdf
https://www.askebsa.dol.gov/WebIntake/Home.aspx
Yes
Yes
Fillable Fileable
Form and Instruction
301
Request for Assistance from Department of Labor, EBSA (Spanish Web Option Screenshots)
Request for Assistance Web Option Screenshots (Spanish).pdf
https://www.askebsa.dol.gov/WebIntake/Home.aspx?l=es
Yes
Yes
Fillable Fileable
Federal Enterprise Architecture Business Reference Module
Line of Business:
Income Security
Subfunction:
General Retirement and Disability
Privacy Act System of Records
Title:
Technical Assistance and Inquiry Files, DOL/PWBA4
FR Citation:
67 FR 16816
Number of Respondents:
5,582
Number of Respondents for Small Entity:
0
Affected Public:
Individuals or Households
Percentage of Respondents Reporting Electronically:
100 %
Approved
Program Change Due to New Statute
Program Change Due to Agency Discretion
Change Due to Adjustment in Agency Estimate
Change Due to Potential Violation of the PRA
Previously Approved
Annual Number of Responses for this IC
5,582
0
0
0
0
5,582
Annual IC Time Burden (Hours)
2,791
0
0
0
0
2,791
Annual IC Cost Burden (Dollars)
0
0
0
0
0
0
Documents for IC
Title
Document
Date Uploaded
No associated records found
Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.