Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 202202-2125-004

OMB: 2125-0628

Federal Form Document

Forms and Documents
IC Document Collections
IC ID
Document
Title
Status
246997 Unchanged
245493 Unchanged
244947 Unchanged
244595 Unchanged
244428 Removed
243647 Unchanged
243566 Unchanged
243454 Unchanged
243449 Unchanged
242447 Unchanged
242230 Unchanged
239080 Unchanged
238188 Unchanged
237518 Unchanged
236435 Unchanged
235812 Unchanged
235543 Unchanged
235474 Unchanged
ICR Details
2125-0628 202202-2125-004
Received in OIRA 201806-2125-004
DOT/FHWA
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
No material or nonsubstantive change to a currently approved collection   No
Regular 02/22/2022
  Requested Previously Approved
02/28/2022 02/28/2022
8,900 8,900
3,025 3,025
0 0

This collection of information is necessary to enable the Agency to garner customer and stakeholder feedback in an efficient, timely manner, in accordance with our commitment to improving service delivery. The information collected from our customers and stakeholders will help ensure that users have an effective, efficient, and satisfying experience with the Agency's programs. The responses to these collections or voluntary. The majority of our respondents are SDOT partners, and our highway industry professionals. These collections will be issued as needed. There are not any changes since the previous approval.

EO: EO 13571 Name/Subject of EO: Streamlining Service Delivery and Improving Customer Service
   EO: EO 12862 Name/Subject of EO: Setting Customer Service Standards
  
None

Not associated with rulemaking

  83 FR 7527 02/21/2018
83 FR 25732 06/04/2018
No

17
IC Title Form No. Form Name
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Survey of Pavement Management Practices

  Total Request Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 8,900 8,900 0 0 0 0
Annual Time Burden (Hours) 3,025 3,025 0 0 0 0
Annual Cost Burden (Dollars) 0 0 0 0 0 0
No
No

$651,500
Yes Part B of Supporting Statement
    No
    No
No
No
No
No
Michael Howell 202 366-5262 michael.howell@dot.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
02/22/2022


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