Bureau of Consumer Financial Protection Customer Satisfaction Survey

Generic Information Collection Plan for the Collection of Qualitative Feedback on Bureau Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 3170-0024 can be found here:

Documents and Forms

Document Name Document Type
Bureau CSS Combined.pdf Other-Surveys
Bureau CSS Combined.pdf Other-Surveys
3170-0024 - BCFP CSS IC Template OMB.pdf IC Submission Template IC Document
3170-0024 - BCFP CSS IC Template OMB.pdf IC Submission Template IC Document

Information Collection (IC) Details

IC Title:	Bureau of Consumer Financial Protection Customer Satisfaction Survey	Agency IC Tracking Number:	NEW-DI00621

IC Status: Unchanged

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Surveys			Bureau CSS Combined.pdf		No		Paper Only

Line of Business: Economic Development

Subfunction: Financial Sector Oversight

Privacy Act System of Records
Title: CFPB.013 - External Contact Database	FR Citation: 77 FR 2689

Number of Respondents: 20,802	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 0 %

	Requested	Previously Approved
Annual Number of Responses for this IC	20,802	20,802
Annual IC Time Burden (Hours)	1,040	1,040
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
IC Submission Template	3170-0024 - BCFP CSS IC Template OMB.pdf	03/20/2019

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.