Contact Us - FTA Website Customer Inquiry Tool

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 2132-0572 can be found here:

Documents and Forms

Document Name Document Type
Customer Satisfaction Survey.pdf Other-Contact Us Tool Customer Satis
Customer Satisfaction Survey.pdf Other-Contact Us Tool Customer Satis

Information Collection (IC) Details

IC Title:	Contact Us - FTA Website Customer Inquiry Tool	Agency IC Tracking Number:

IC Status: Modified

Obligation to Respond: Voluntary

CFR Citation: 49 CFR 673

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Contact Us Tool Customer Satisfaction Survey			Customer Satisfaction Survey.pdf		Yes	Yes	Fillable Fileable

Line of Business: Transportation

Subfunction: Ground Transportation

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 2,700	Number of Respondents for Small Entity: 0

Affected Public: State, Local, and Tribal Governments

Percentage of Respondents Reporting Electronically: 100 %

	Requested	Previously Approved
Annual Number of Responses for this IC	2,700	2,700
Annual IC Time Burden (Hours)	582	582
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
No associated records found

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.