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USA.gov Website Customer Satisfaction Feedback Surveys
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (GSA)
OMB: 3090-0297
IC ID: 243416
OMB.report
GSA
OMB 3090-0297
ICR 202105-3090-002
IC 243416
( )
⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 3090-0297 can be found here:
2023-10-18 - No material or nonsubstantive change to a currently approved collection
2022-05-23 - Extension without change of a currently approved collection
Documents and Forms
Document Name
Document Type
3090-0297_Instrument_Req-25_USAgov Web Customer Satisfaction Surveys.docx
Other-Survey
3090-0297_Instrument_Req-25_USAgov Web Customer Satisfaction Surveys.docx
Other-Survey
3090-0297_Template_Req-25_USAgov Web Customer Satisfaction Surveys.docx
USA.gov Website Customer Satisfaction Feedback Surveys
IC Document
3090-0297_Template_Req-25_USAgov Web Customer Satisfaction Surveys.docx
USA.gov Website Customer Satisfaction Feedback Surveys
IC Document
Information Collection (IC) Details
View Information Collection (IC)
IC Title:
USA.gov Website Customer Satisfaction Feedback Surveys
Agency IC Tracking Number:
Req-25
IC Status:
Unchanged
Obligation to Respond:
Voluntary
CFR Citation:
Information Collection Instruments:
Document Type
Form No.
Form Name
Instrument File
URL
Available Electronically?
Can Be Submitted Electronically?
Electronic Capability
Other-Survey
3090-0297_Instrument_Req-25_USAgov Web Customer Satisfaction Surveys.docx
Yes
Yes
Fillable Fileable
Federal Enterprise Architecture Business Reference Module
Line of Business:
Supply Chain Management
Subfunction:
Services Acquisition
Privacy Act System of Records
Title:
FR Citation:
Number of Respondents:
19,200
Number of Respondents for Small Entity:
0
Affected Public:
Individuals or Households
Percentage of Respondents Reporting Electronically:
100 %
Requested
Program Change Due to New Statute
Program Change Due to Agency Discretion
Change Due to Adjustment in Agency Estimate
Change Due to Potential Violation of the PRA
Previously Approved
Annual Number of Responses for this IC
19,200
0
0
0
0
19,200
Annual IC Time Burden (Hours)
1,280
0
0
0
0
1,280
Annual IC Cost Burden (Dollars)
0
0
0
0
0
0
Documents for IC
Title
Document
Date Uploaded
USA.gov Website Customer Satisfaction Feedback Surveys
3090-0297_Template_Req-25_USAgov Web Customer Satisfaction Surveys.docx
09/01/2020
Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.