USAGov Contact Center Voluntary Customer Satisfaction Survey for Telephone Customers

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (GSA)

OMB: 3090-0297

IC ID: 242060

Documents and Forms
Document Name
Document Type
Other-Survey
Other-Survey
IC Document
IC Document
Information Collection (IC) Details

View Information Collection (IC)

USAGov Contact Center Voluntary Customer Satisfaction Survey for Telephone Customers Req-16
 
Unchanged
 
Voluntary
 

Document Type Form No. Form Name Instrument File URL Available Electronically? Can Be Submitted Electronically? Electronic Capability
Other-Survey 3090-0297_Instrument_Req-16_USAGov CCTC Survey.docx No   Paper Only

Supply Chain Management Services Acquisition

 

6,000 0
   
Individuals or Households
 
   100 %

  Requested Program Change Due to New Statute Program Change Due to Agency Discretion Change Due to Adjustment in Agency Estimate Change Due to Potential Violation of the PRA Previously Approved
Annual Number of Responses for this IC 6,000 0 0 0 0 6,000
Annual IC Time Burden (Hours) 700 0 0 0 0 700
Annual IC Cost Burden (Dollars) 0 0 0 0 0 0

Title Document Date Uploaded
USAGov Contact Center Voluntary Customer Satisfaction Survey for Telephone Customers 3090-0297_Template_Req-16_USAGov CCTC Survey.docx 06/01/2020
            Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.
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