GSA.gov Feedback Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (GSA)

3090-0297_Instrument GSA.gov Survey_Req-21

GSA.gov Feedback Survey

OMB: 3090-0297

Document [docx]
Download: docx | pdf

The survey will be accessible via a standing feedback tab on all gsa.gov pages.


Questions with Asterisks * will be required responses from users. The following shown is Q1 & Q2

PRA Statement and Privacy Act Statement is hyperlinked to the below page. The approval date will be updated after PRA is officially approved.



The following will appear if in Q2 “Technical Issue” is selected



The following will appear If in Q2 “Trouble finding information or completing a task” is selected


The following will appear If in Q2 “complaint/suggestion” or “other” is selected


We’ll use A/B testing to show different versions of the following questions. 50% of respondents will see Version A of Q3, 50% will see Version B of Q3


Version A

Version B



Q4

Q5


Q6

Q6a Will appear if small or large business vendor/contractor is selected in Q6

Q7

File Typeapplication/vnd.openxmlformats-officedocument.wordprocessingml.document
AuthorLoisDMandell
File Modified0000-00-00
File Created2021-05-20

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