OPO Stakeholder Satisfaction Survey (Req-2)

FAST Track 3090-0297
Req-2
OPO Stakeholder Satisfaction Survey
Thank you for submitting an inquiry to the Office of Procurement Ombudsman (OPO) at the
General Services Administration (GSA).
To help improve the quality of our services and outreach to the vendor community, please
answer a few questions about your experience throughout the inquiry process. This survey
will only take 5-10 minutes of your time.
Click here to read the Paperwork Reduction Act Statement
Thank you in advance for your cooperation and responses.

Next Page

Powered by Qualtrics

https://feedback.gsa.gov/jfe/preview/SV_dcM5YIgCFL9428d?Q_SurveyVersionID=current&Q_CHL=preview

1/1

1. Please select your program affiliation. (Select all that apply)
Woman-Owned Small Business Federal Contracting Program (WOSB)
Service-disabled Veteran Owned Small Business Program (SDVOSB)
8(a) Business Development Program
HUBZone Program
Natural Resource Sales Assistance Program
Government
Other:

2. Please indicate any business or industry association of which you are a member. Please
use the full name of the organization.

3. How did you hear about OPO?
OPO Website
Procurement Ombudsman Email
Other:

4. Was OPO able to assist you in addressing your concern?
No
Somewhat
Yes

Previous Page

Next Page

Powered by Qualtrics

https://feedback.gsa.gov/jfe/preview/SV_dcM5YIgCFL9428d?Q_SurveyVersionID=current&Q_CHL=preview

1/1

If no, please explain

5. How would you rate the quality of service from OPO during your inquiry resolution
process?
Very Poor
Poor
Average
Good
Very Good

6. Please rate how much you agree with the following statement.
I would recommend OPO to a colleague looking to address a GSA-related issue.
Strongly disagree
Disagree
Neutral
Agree
Strongly agree

Previous Page

Next Page

Powered by Qualtrics

https://feedback.gsa.gov/jfe/preview/SV_dcM5YIgCFL9428d?Q_SurveyVersionID=current&Q_CHL=preview

1/1

7. Please provide any additional comments or feedback for OPO.

Previous Page

Submit

Powered by Qualtrics

https://feedback.gsa.gov/jfe/preview/SV_dcM5YIgCFL9428d?Q_SurveyVersionID=current&Q_CHL=preview

1/1

We thank you for your time spent taking this survey.
Your response has been recorded.

Powered by Qualtrics

https://feedback.gsa.gov/jfe/preview/SV_dcM5YIgCFL9428d?Q_SurveyVersionID=current&Q_CHL=preview

1/1

OMB No: 3090-0297
Expires ​08/31/2022
Paperwork Reduction Act Statement
This information collection meets the requirements of 44 U.S.C. § 3507, as amended by
section 2 of the Paperwork Reduction Act of 1995. You do not need to answer these
questions unless we display a valid Office of Management and Budget (OMB) control
number. The OMB control number for this collection is 3090-0297. We estimate that it
will take 5 minutes to read the instructions, gather the facts, and answer the questions.
Send only comments relating to our time estimate, including suggestions for reducing
this burden, or any other aspects of this collection of information to: General Services
Administration, Regulatory Secretariat Division (MVCB), ATTN: Lois Mandell/IC
3090-0297, 1800 F Street, NW, Washington, DC 20405.
Privacy Act Statement
The information you provide to complete the survey being conducted is collected
pursuant to the E-Government Act of 2002 (44 USC § 3501) and 40 USC § 501.
The information that you submit is used to improve the user experience on GSA.gov.
This survey does not collect any personal information, nor can the information you
provide be directly tied to you when used for analysis. If you choose to not disclose this
information, you simply need not complete the survey in the pop up box. The
information will be used by and disclosed to GSA personnel and contractors to process
survey results. All records are stored electronically in a secure database in GSA’s
implementation of Qualtrics, our survey management tool used to conduct this survey.
You can read more about GSA’s Privacy Policy and use of browser cookies ​here​.