National Park Service Visitor Survey Card (VSC)

OMB Control Number: 1024-0216

Expiration Date: XX/XX/XXXX

National Park Service

Visitor Survey Card

[Name of Park]

Dear Visitor,

The National Park Service is dedicated to providing a high-quality experience for our visitors. As part of our effort to continually improve services, we are asking for your help. Please take a few minutes at the end of your visit to complete this card. When you are finished, simply drop it in the survey return drop box or in a U.S. mailbox. Your participation is very important, and your opinion counts.

We appreciate your help!

Sincerely,

Paperwork Reduction and Privacy Act Statements: We are collecting this information subject to the Paperwork Reduction Act (44 U.S.C. 3501) and 54 USC 100702 which authorize the National Park Service to collect information to ensure that management of System units is enhanced by the availability and utilization of a broad program of the highest quality science and information. This information is being collected to evaluate visitor experiences and seek to improve services in the National Parks. You are not required to respond to this or any other Federal agency-sponsored information collection unless it displays a currently valid OMB control number.

Burden Estimate: Public Reporting burden for this form is estimated to average 3 minutes per response, including the time it takes for reviewing instructions, gathering and maintaining data, and completing and reviewing the form. Comments regarding this burden estimate or any aspect of this form should be sent to the Information Collection Clearance Officer, National Park Service, 1201 Oakridge Drive, Fort Collins, CO 80525 or Pacific Consulting Group, 200 S. California Avenue, Palo Alto, CA 94306.

1. Please rate the quality of facilities, services, and recreational opportunities you experienced here today at [PARK NAME] listed below.

	Very Good	Good	Average	Poor	Very Poor	N/A
Park Facilities
Visitor Center						
Exhibits (indoor and outdoor)						
Restrooms						
Walkways, trails and roads						
Campgrounds and/or picnic areas						
Visitor Services
Assistance from park employees						
Park map or brochure						
Ranger programs						
Value for entrance fee paid						
Commercial services in the park (food, lodging, gifts, rentals, etc.)						
Specify services used ____________________________________						
Recreational Opportunities
Learning about nature, history, or culture						
Outdoor recreation (sightseeing, camping, bicycling, boating, hiking, etc.)						

2. If you were to rate overall quality of facilities, services, and recreational opportunities you experienced here today at (full park name): would you say they were very good, good, average, poor, or very poor?

Very Good	Good	Average	Poor	Very Poor
				

3. How long were you in the park today? How long was your entire trip?

Today						Entire trip
Less than 1 hour	1-3 hours	4-6 hours	5-8 hours	More than 8 hours		1 full day (overnight)	2-3 days	4-5 days	More than 5 days
									

4. What is your gender and age?

Gender			Age
Male	Female		18-20	21-30	31-40	41-50	51-60	61-70	71+
									

5. Are you a US resident? What is your Zip code?

US Resident			Zip Code
YES	NO

6. This park was established because of its significance to the nation. In your opinion, what is the national significance of this park?

7. Is there anything else you would like to tell us about this park's facilities, services, or recreational opportunities?

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