STEMTextSurvey Email and Survey Instrument Edits

Note: This Document includes:
1. STEMText Email to Distribute Feedback Survey
2. Content for STEMText Feedback Survey

1. STEMText Email to Distribute Feedback Survey
Email: Rogers STEM Scholarship STEMText Survey Email
Method: GovDelivery
Send date: December 14, 2020 
Audience: ~730 Rogers STEM Students that Received Attendance Verification Text in December
Subject Line: Let us know what you think about STEMText!
Body Text: 
Dear Edith Nourse Rogers STEM Scholar,
We would like to hear from you about your STEMText experience and ask that you will take this 5minute survey. The results of the survey will assist us as we continue to innovate and support you along
your educational journey.
Thank you for opting in to receive monthly attendance verification messages via STEMText. Since
launching in November over 1300 Rogers STEM Scholars have chosen to participate. Earlier this month,
the first round of attendance verification texts were sent to over 700 Rogers STEM scholars to verify
November attendance with eligible housing payments.
We appreciate your willingness to provide us your feedback and look forward to further supporting you
as a Rogers STEM Scholar and member of our GI Bill® community.
Additionally, we’re collecting personal stories from Rogers STEM scholars. If you are interested in
sharing your STEM journey, please reach out to kelsey.may@va.gov for details. To learn more about
STEMText you may visit https://www.va.gov/education/other-va-education-benefits/stem-scholarship/.
Respectfully,
Education Service
According to the Paperwork Reduction Act of 1995, no persons are required to respond to a collection
of information unless it displays a valid control number from the Office of Management of Budget
(OMB). The valid OMB control number for this information collection is 2900-0770, expiration date
11/30/2023. The time required to complete this information collection is estimated to average 5
minutes per response, including the time to review instructions, search existing data resources, gather
the data needed, and complete and review the information collection. Your response is voluntary. Send
comments regarding this burden estimate or any aspect of this data collection, including suggestions for
reducing burden to VA Clearance Officer, 810 Vermont Ave. NW, Washington DC 20420.

2. STEMText Feedback Survey Content
Online Survey: Rogers STEM Scholarship STEMText Survey
Method: Microsoft Forms (embed in email above)
Post date: December 14, 2020
Audience: ~730 Rogers STEM Students that Received Attendance Verification Text in December
Survey Title: Rogers STEM Scholarship STEMText Survey
Description: Thank you for taking our STEMText Survey! Your feedback is completely anonymous and
important to us.
Please do not include any form of Personally Identifiable Information (PII) in this survey. This includes
but is not limited to birthdates, full names, phone numbers, and email addresses. If you have questions
about your specific situation, please reach out to the Education Call Center at 888-442-4551.

1. On a scale of 1 to 5 (5 being extremely likely) what is the likelihood you would recommend STEMText
to other Rogers STEM Scholars?
•

Format: Numerical (1,2,3,4,5)

2. In a few words, please describe your experience using STEMText. Please note that your responses
may be used for VA promotional material.
•

Format: Free Text Response

3. After using STEMText, which method do you prefer for verifying your monthly attendance?
•

Format: Choice (STEMText, Email)

4. How do you prefer to receive updates about your VA benefits?
•

Format: Choice (Text, Email, Mail)