The generic clearance will be used to collect qualitative feedback on VA's services or products delivery. VA will seek customer and stakeholder perceptions, experiences, and expectations on its services or products delivery. The data collected will be used to improve delivery of products or services in areas where needed.
The latest form for Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (VBA, VHA, NCA) expires 2023-11-30 and can be found here.
Document Name |
---|
Supplementary Document |
Supplementary Document |
Supplementary Document |
Supporting Statement B |
Supporting Statement A |
Approved without change |
Revision of a currently approved collection | 2023-10-05 | |
Approved without change |
Revision of a currently approved collection | 2020-09-29 | |
Approved without change |
No material or nonsubstantive change to a currently approved collection | 2017-10-02 | |
Approved without change |
Revision of a currently approved collection | 2017-08-02 | |
Approved without change |
Revision of a currently approved collection | 2014-06-27 | |
Approved without change |
No material or nonsubstantive change to a currently approved collection | 2011-07-08 | |
Approved with change |
New collection (Request for a new OMB Control Number) | 2011-03-16 |