USPTO Patent, OCIO and OCFO Contact Centers Survey

Generic Clearance for Managing Customer Experience and Improving Service Delivery OMB Circular A-11, Section 280

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 0690-0035 can be found here:

Documents and Forms

Document Name Document Type
Copy of USPTO Patent OCIO and OCFO Contact Centers Question List.xlsx Other-Copy of USPTO, Patent OCIO and
USPTO-A11Section280Clearance-Patents-OCIO-OCFO-ContactCenterSurvey-2020-09-29 Gen IC Request Form.docx USPTO Patent, OCIO and OCFO Contact Centers Survey Gen IC Request Form IC Document

Information Collection (IC) Details

IC Title:	USPTO Patent, OCIO and OCFO Contact Centers Survey	Agency IC Tracking Number:	USPTO

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Copy of USPTO, Patent OCIO and OCFO Contact Centers Question List			Copy of USPTO Patent OCIO and OCFO Contact Centers Question List.xlsx		Yes	Yes	Fillable Fileable

Line of Business: Economic Development

Subfunction: Intellectual Property Protection

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 22,212	Number of Respondents for Small Entity: 4,442

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	22,212	22,212
Annual IC Time Burden (Hours)	1,851	1,851
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
USPTO Patent, OCIO and OCFO Contact Centers Survey Gen IC Request Form	USPTO-A11Section280Clearance-Patents-OCIO-OCFO-ContactCenterSurvey-2020-09-29 Gen IC Request Form.docx	09/30/2020

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.