Trademark Application Prosecution – Office Actions Survey

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Overview

Welcome and Thank You Text
Questions

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Sheet 1: Welcome and Thank You Text

Welcome and Thank You Text
	Welcome Text
	Thank you for your recent trademark application/filing submission. We hope your experience was positive. We would like to hear your feedback regarding the office action you received from USPTO. If you have recieved multiple office actions, you may indicate the serial number for which you are completing the survey below.
	Thank You Text
	Thank you for taking our survey and for helping us serve you better.

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Sheet 2: Questions

QID	AP Question Tag	Skip From	Question Text	Answer Choices	Skip To	AP Answer Tag	Required Y/N	Type	Special Instructions	CQ Label
			Please rate the clarity of the writing in the office action.	1=Not clear at all			Y	Radio button, scale, has don't know		Writing Clarity
				2
				3
				4
				5=Very clear
			Provide any comments about the clarity of the writing in the office action.				N	Text area, no char limit		OE_Clarity
			The amount of information in the office action is:	Too much	A			Radio button, one-up vertical	Skip Logic Group*	Information
				Too little	A
				Just right
				Don't know
		A	Please explain your answer about the amount of information.				N	Text area, no char limit	Skip Logic Group*	OE_Info not just right
			Please rate your level of agreement with the following statements.	1=Strongly disagree			Y	Checkbox, one-up vertical		Satisfied with Action
				2
			I am satisfied with the office action I received.	3
				4
				5=Strongly agree
			This interaction increased my confidence in the USPTO.	1=Strongly disagree			Y	Checkbox, one-up vertical		Confidence
				2
				3
				4
				5=Strongly agree
			I was treated fairly.	1=Strongly disagree			Y	Checkbox, one-up vertical		Treated Fairly
				2
				3
				4
				5=Strongly agree
			Did you perform a search of existing trademarks and/or use a search service before applying for your trademark/soundmark?	Yes			Y	Radio button, one-up vertical		Search
				No
			Did you consult with any of the following resources prior to applying/filing?  (Please select all that apply)	Yes, I visited USPTO.gov to get more information.			Y	Checkbox, one-up vertical		Prior Resources
				Yes, I contacted a USPTO call center.					Skip Logic Group*
				Yes, I contacted the Trademark Assistance Center.
				Yes, consulted with an attorney (for those who are not attorneys).
				Yes, I used a search engine to perform a search for more information (e.g. Google, Yahoo).
				Yes, I visited a USPTO regional office.
				Yes, I visited a Patent and Trademark Resource Center at a library.
				No, I did not know which resources to consult.
				No, I did not need additional resources to apply/file.
				Other (please specify)	A
		A	Please specify what you did prior to applying/filing.				N	Text area, no char limit	Skip Logic Group*	Prior Resources_Other
			Did you click the links to the additional information in the office action?	Yes	A, B		Y	Radio button, one-up vertical	Skip Logic Group*	Links
				No
		A	Were these links helpful?	Yes, the links were helpful.			Y	Radio button, one-up vertical	Skip Logic Group*	Link Helpful
				No, the links were not helpful.
				No, I had technical difficulty when clicking the links.
				Don't Know
		B	Do you have any comments about the additional links.					Text area, no char limit		OE_Additional Links
			Did you need to contact the USPTO trademark examining attorney assigned to your case for any reason?	Yes	A		N	Checkbox, one-up vertical	Skip Logic Group*	Speak with Examiner
				No
		A	Were you successfully able to get in touch with your examiner?	Yes	B		Y	Checkbox, one-up vertical	Skip Logic Group*	Speak with Examiner_Successful
				No
		B	Please rate your level of agreement with the following statement.	1=Strongly disagree			Y	Checkbox, one-up vertical	Skip Logic Group*	Examiner Helpful
				2
			The examining attorney I interacted with was helpful.	3
				4
				5=Strongly agree
			Have you been able to obtain enough information to determine next steps?	Yes			Y	Checkbox, one-up vertical		Ample Information
				No
				Don't Know
			Enter the application serial number for the office action. (Optional)				N	Text field, <100 char		Serial number
			Enter the mark for the office action. (Optional)				N	Text field, <100 char		Mark
			Which of the following best describes your role?	Entrepreneur/Small Business Owner			Y	Radio button, one-up vertical	Skip Logic Group*	Role
				Inventor
				IP Professional: Attorney
				IP Professional: Agent
				IP Professional: Paralegal
				Marketing Professional
				Other Legal Professional (not in Intellectual Property): Attorney, Paralegal
				Student
				Other (please specify)	A
		A	Please describe your role.				N	Text field, <100 char	Skip Logic Group*	Role_Other
			Which of the following best describes your organization?	Law firm			Y	Checkbox, one-up vertical	Skip Logic Group*	Organization
				Small Business
				Corporation
				US Nonprofit
				Government
				College/University	B
				K-12 School
				General public
				International Business
				International Nongovernmental Organization (NGO)
				Other (please specify)	A
		A	Please describe your organization.				N	Text area, no char limit	Skip Logic Group*	Organization_Other
		B	Which level of government is your organization?	US Federal or Tribal Nation			Y	Radio button, one-up vertical	Skip Logic Group*	Level of government
				US state or territory
				US local
				Foreign intellectual property office
				Other foreign government
			Is there anything else you would like to tell us?				N	Text area, no char limit		OE_Comments