Form 1103-0117 Law Enforcement Enterprise Portal (LEEP) Annual User Ass

Law Enforcement Enterprise Portal (LEEP) Annual User Assessment
----------------------------------------------------------------------------------------------------------Privacy Act Statement Authority: The collection of this information is authorized under Title 34 U.S.C. § 10211, 44 U.S.C. §
3101, and the general record keeping provision of the Administrative Procedures Act (5 U.S.C. § 301). Completing the survey
and providing your contact information is voluntary. Principal Purpose: The purpose of this survey is to gather feedback
regarding your experience with the Law Enforcement Enterprise Portal (LEEP). If provided, your contact information will be used
to contact you regarding your questions, comments, or other LEEP experiences. Routine Uses: All surveys will be maintained in
accordance with the Privacy Act of 1974. Information on the survey may be disclosed with your consent, and may be disclosed
without your consent as permitted by all applicable routine uses as published in the Federal Register (FR), including the routine
uses for the FBI Online Collaboration Systems (JUSTICE/FBI-004), published at 82 FR 57291 (Dec. 4, 2017). Routine uses may
include sharing information with other federal, territorial, state, local, and tribal criminal justice agencies. Pursuant to Paperwork
Reduction Act requirements, this collection has been assigned the following control number by the Office of Management and
Budget (OMB): xxxx-xxxx. This OMB control number expires 12/31/2022.
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Please indicate your agency's primary state/territory (If you work for a federal agency, please
indicate your primary work location):

Which of the following best describes your agency's primary jurisdiction (if part of a task
force or other multi-agency effort, please describe your home agency's primary jurisdiction)?

Which of the following best describes your primary job role?

When did you first access LEEP?
Within the last six months

Two to four years

Six months to one year

Five or more years

One to two years

Not sure/don't remember

* In the past twelve months, about how often have you logged into services on LEEP?
Every day

A few times a month

A few times a week

Once a month

About once a week

Less than once a month

How likely is it that you would recommend LEEP to a friend or colleague?
Not at all likely
0

Extremely likely
1

2

3

4

5

6

7

8

9

10

Please indicate the primary reason(s) you have used LEEP less than once a month, during
the past twelve months (select all that apply):
I did not find services on LEEP related to my needs.
The service(s) I need is generally available through other information-sharing systems I regularly use.
I had difficulty accessing LEEP/access was too cumbersome.
I had difficulty navigating the LEEP site/the site is not user-friendly.
Other (please specify)

We are always looking for ways to improve the information-sharing needs of our partners.
Please share any additional comments or ideas concerning how LEEP can better support
your mission. Specifically, what areas of improvement can we make to the site, or which
services can we offer, to encourage more regular use by you or your agency?

* How have you primarily accessed the LEEP website during the past twelve months?
I navigate to the LEEP website (https://www.cjis.gov) and login with a LeepID username/password.
I access the LEEP website directly through my agency account or credentials.

On the previous question, you indicated you log in by visiting www.cjis.gov and using
credentials assigned by LEEP. How interested would you be in directly accessing LEEP
using your agency's login information or credentials?
Not at all interested

Very interested

Not so interested

Extremely interested

Somewhat interested

Providing an alternative way to access LEEP (through either your agency credentials, or
directly from your organization's system) would require us to work directly with the agency to
determine the best solution. Please provide the name of your agency if you would like us to
further explore access alternatives:

* In the past twelve months, which LEEP service(s) have you used (please select all that

apply)?
@leo.gov email

Joint Automated Booking System
(JABS)

Uplift

Cyber Investigations Certification
Program (CICP)

JusticeConnect

Violent Criminal Apprehension Program
(ViCAP)

Drawbridge

National Data Exchange (N-DEx)

Virtual Command Centers (VCCs)

eGuardian

Relativity

Other Service(s)

FBI Virtual Academy

Regional Information Sharing Systems
(RISSNet)

Internet Crime Complaint Center (IC3)
Special Interest Groups (SIGs)
Please list other service(s) here:

Over the last twelve months of accessing the above services, how often would you say you log into LEEP on a
mobile device (phone or tablet)?
Never
Rarely
Sometimes
Usually
Always

Please indicate your general level of satisfaction with the following services you accessed
via LEEP during the past twelve months:
Very Dissatisfied

Dissatisfied

Neutral

Satisfied

Very Satisfied

@leo.gov email
Cyber Investigations
Certification Program
(CICP)
Drawbridge
eGuardian
FBI Virtual Academy
Internet Crime Complaint
Center (IC3)
Joint Automated Booking
System (JABS)
JusticeConnect
National Data Exchange
(N-DEx)
Relativity
Regional Information
Sharing Systems
(RISSNet)
Special Interest Groups
(SIGs)
Uplift
Violent Criminal
Apprehension Program
(ViCAP)
Virtual Command
Centers (VCCs)
Other Service(s)

Please share any specific feedback on services with which you were dissatisfied over the
previous twelve months:

Based on your use of LEEP services during the past twelve months, please describe your
level of satisfaction with:

Very Dissatisfied

Dissatisfied

Neutral

Satisfied

Very Satisfied

Not
applicable/Did
Not Use

The ease of logging in to
the main LEEP page
The layout/design of the
main LEEP page
The reliability/uptime of
the LEEP website
The support
tools/resources available
on the main LEEP page
The LEEP Help Desk

Please share any specific feedback on LEEP resources, support, or the website with which
you were dissatisfied over the previous twelve months:

* Do you have knowledge of a specific instance where a service on LEEP contributed to a

"success story", involving investigative, prosecutorial, or preventive action by your agency?
Yes
No

On the previous question, you indicated knowledge of a "success story" involving a service
on LEEP. Could you provide some additional details? Please do not include any Personally
Identifiable Information (PII) in your comments - if you'd like, you can provide your contact
information below and we can reach back out to get this information from you.

Hearing about your success is a great way to help us grow awareness of the services on
LEEP! If you'd like to further share details, please provide your basic contact information
and a member of the LEEP Program Office will reach back out to you.
Name
Agency
Email Address
Phone Number

LEEP is always looking for new services and data sources to share with the criminal justice
community. Can you provide some examples (either specific data sets, services, or general
types of information) you would like to see made available on LEEP?

LEEP relies on feedback from users to develop future enhancements to the platform.
Please share any additional comments or ideas concerning how we can continue to support
your information sharing needs. Specifically, what areas of improvement can we make to
the platform to make it more useful to you?