Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

ICR 201911-1103-003

OMB: 1103-0117

Federal Form Document

Forms and Documents
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Supporting Statement A
2016-12-06
IC Document Collections
IC ID
Document
Title
Status
244422 New
244320 New
243287 New
242232 New
242194 New
242171 New
241071 New
239128 New
239029 New
239013 New
239012 New
239009 New
239008 New
239007 New
239001 New
238998 New
238997 New
238939 New
238934 New
238933 New
238932 New
ICR Details
1103-0117 201911-1103-003
Active 201606-1103-003
DOJ/DOJADM 1103-0117
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Extension without change of a currently approved collection   No
Regular
Approved without change 12/12/2019
Retrieve Notice of Action (NOA) 11/13/2019
  Inventory as of this Action Requested Previously Approved
12/31/2022 36 Months From Approved 12/31/2019
310,200 0 310,200
101,827 0 101,827
75 0 75

The information collection activity will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management.

None
None

Not associated with rulemaking

  84 FR 47324 09/09/2019
84 FR 61075 11/12/2019
No

21
IC Title Form No. Form Name
LE-TX4 End-of-Course Survey 1103-0117 LE-TX4 End-of-Course Survey
SHOT Show Survey: Non NICS E-Check-Registered Federal Firearm Licensees (FFL) 1103-0117 SHOT Show Survey: Non NICS E-Check-Registered Federal Firearm Licensees (FFL)
Federal Firearms Licensee and Federal Explosives Licensee and Permittee Alert Survey or (FFL and FEL/P Alert Survey) 1103-0117, 1103-0117 FFL and FEL/P Alert Survey_Electronic ,   FFL and FEL/P Alert Survey_Paper Submission
Post-Webinar Survey of Participants in Immigrant and Employee Rights Worker and Advocates Webinar 1103-0117 Post-Webinar Survey of Participants in Immigrant and Employee Rights Worker and Advocates Webinar
Law Enforcement Leadership Awareness Briefing on Nuclear Weapons Transportation Security 1103-0117 Enforcement Leadership Awareness Briefing on Nuclear Weapons Transportation Security
ATF Survey for Inclusion 1103-0117 ATF Survey for Inclusion
Level 1 Evaluation of Programs 1103-0117 Training Evaluation
Level 1 Evaluation of Programs - School SPIRIT 1103-0117 School SPIRIT Eval
Doing Business with the FBI "Submit your Idea" Form 1103-0117 Doing Business with the FBI “Submit your Idea” Form
Level 1 Evaluation of Hate Crimes Program sponsored by DOJ Community Relations Service 1103-0117 Level 1 Evaluation of Hate Crimes Program sponsored by DOJ Community Relations Service
SHOT Show Survey: XML Federal Firearms Licensees (FFL) 1103-0117 SHOT Show Survey: XML Federal Firearms Licensees (FFL)
Training Survey for Tribal Access Program Webinars 1103-0117 Training Survey for Tribal Access Program Webinars - Questionnaire
Level 1 Evaluation of Programs - Forums Eval 1103-0117 Forums Eval
National Data Exchange (N-DEx) CJIS Systems Officer (CSO) Survey 1103-0117 National Data Exchange (N-DEx) CJIS Systems Officer (CSO) Survey
Law Enforcement Enterprise Portal (LEEP) Annual User Assessment 1103-0117 Law Enforcement Enterprise Portal (LEEP) Annual User Assessment
SHOT Show Survey: Partial Point of Contact States 1103-0117 SHOT Show Survey: Partial Point of Contact States
SIX-INTL End-of-Course Survey 1103-0117 SIX-INTL End-of-Course Survey
SHOT Show Survey: NICS E-Check Registered Federal Firearms Licensees (FFL) That Stopped Using the NICS E-Check 1103-0117 SHOT Show Survey: NICS E-Check Registered Federal Firearms Licensees (FFL) That Stopped Using the NICS E-Check
Level 1 Evaluation of Programs - City SPIRIT 1103-0117 City SPIRIT - Eval
SHOT Show Survey: Full Point of Contact States 1103-0117 SHOT Show Survey: Full Point of Contact States
SHOT Show Survey: NICS E-Check for Registered Federal Firearms Licensees (FFL) 1103-0117 SHOT Show Survey: NICS E-Check for Registered Federal Firearms Licensees (FFL)

  Total Approved Previously Approved Change Due to New Statute Change Due to Agency Discretion Change Due to Adjustment in Estimate Change Due to Potential Violation of the PRA
Annual Number of Responses 310,200 310,200 0 0 0 0
Annual Time Burden (Hours) 101,827 101,827 0 0 0 0
Annual Cost Burden (Dollars) 75 75 0 0 0 0
No
No

$176,925
No
    No
    No
No
No
No
Uncollected
Melody Braswell 202 307-0890 melody.braswell2@usdoj.gov

  No

On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).
The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:
 
 
 
 
 
 
 
    (i) Why the information is being collected;
    (ii) Use of information;
    (iii) Burden estimate;
    (iv) Nature of response (voluntary, required for a benefit, or mandatory);
    (v) Nature and extent of confidentiality; and
    (vi) Need to display currently valid OMB control number;
 
 
 
If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.
11/13/2019


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