Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

Forms and Documents

Document Name	Status
Form 1103-0117 Federal Firearms Licensee and Federal Explosives Licensee and Permittee Alert Survey or (FFL and FEL/P Alert Survey) Form and Instruction	New
Form 1103-0117 Law Enforcement Leadership Awareness Briefing on Nuclear Weapons Transportation Security Form and Instruction	New
Form 1103-0117 Post-Webinar Survey of Participants in Immigrant and Employee Rights Worker and Advocates Webinar Form and Instruction	New
Form 1103-0117 Law Enforcement Enterprise Portal (LEEP) Annual User Assessment Form and Instruction	New
Form 1103-0117 Doing Business with the FBI "Submit your Idea" Form Form and Instruction	New
Form 1103-0117 ATF Survey for Inclusion Form and Instruction	New
Form 1103-0117 National Data Exchange (N-DEx) CJIS Systems Officer (CSO) Survey Form and Instruction	New
Form 1103-0117 SIX-INTL End-of-Course Survey Form and Instruction	New
Form 1103-0117 LE-TX4 End-of-Course Survey Form and Instruction	New
Form 1103-0117 Training Survey for Tribal Access Program Webinars Form and Instruction	New
Form 1103-0117 Level 1 Evaluation of Programs - Forums Eval Form and Instruction	New
Form 1103-0117 Level 1 Evaluation of Programs - City SPIRIT Form and Instruction	New
Form 1103-0117 Level 1 Evaluation of Programs - School SPIRIT Form and Instruction	New
Form 1103-0117 Level 1 Evaluation of Programs Form and Instruction	New
Form 1103-0117 Level 1 Evaluation of Hate Crimes Program sponsored by DOJ Community Relations Service Form and Instruction	New
Form 1103-0117 SHOT Show Survey: Partial Point of Contact States Form and Instruction	New
Form 1103-0117 SHOT Show Survey: Non NICS E-Check-Registered Federal Firearm Licensees (FFL) Form and Instruction	New
Form 1103-0117 SHOT Show Survey: XML Federal Firearms Licensees (FFL) Form and Instruction	New
Form 1103-0117 SHOT Show Survey: NICS E-Check for Registered Federal Firearms Licensees (FFL) Form and Instruction	New
Form 1103-0117 SHOT Show Survey: NICS E-Check Registered Federal Firearms Licensees (FFL) That Stopped Using the NICS E-Check Form and Instruction	New
Form 1103-0117 SHOT Show Survey: Full Point of Contact States Form and Instruction	New
Updated Generic Clearance Sup State and comments_120616.doc Supporting Statement A	2016-12-06

IC Document Collections

IC ID	Document Title	Status
244422	Federal Firearms Licensee and Federal Explosives Licensee and Permittee Alert Survey or (FFL and FEL/P Alert Survey) Form and Instruction	New
244320	Law Enforcement Leadership Awareness Briefing on Nuclear Weapons Transportation Security Form and Instruction	New
243287	Post-Webinar Survey of Participants in Immigrant and Employee Rights Worker and Advocates Webinar Form and Instruction	New
242232	Law Enforcement Enterprise Portal (LEEP) Annual User Assessment Form and Instruction	New
242194	Doing Business with the FBI "Submit your Idea" Form Form and Instruction	New
242171	ATF Survey for Inclusion Form and Instruction	New
241071	National Data Exchange (N-DEx) CJIS Systems Officer (CSO) Survey Form and Instruction	New
239128	SIX-INTL End-of-Course Survey Form and Instruction	New
239029	LE-TX4 End-of-Course Survey Form and Instruction	New
239013	Training Survey for Tribal Access Program Webinars Form and Instruction	New
239012	Level 1 Evaluation of Programs - Forums Eval Form and Instruction	New
239009	Level 1 Evaluation of Programs - City SPIRIT Form and Instruction	New
239008	Level 1 Evaluation of Programs - School SPIRIT Form and Instruction	New
239007	Level 1 Evaluation of Programs Form and Instruction	New
239001	Level 1 Evaluation of Hate Crimes Program sponsored by DOJ Community Relations Service Form and Instruction	New
238998	SHOT Show Survey: Partial Point of Contact States Form and Instruction	New
238997	SHOT Show Survey: Non NICS E-Check-Registered Federal Firearm Licensees (FFL) Form and Instruction	New
238939	SHOT Show Survey: XML Federal Firearms Licensees (FFL) Form and Instruction	New
238934	SHOT Show Survey: NICS E-Check for Registered Federal Firearms Licensees (FFL) Form and Instruction	New
238933	SHOT Show Survey: NICS E-Check Registered Federal Firearms Licensees (FFL) That Stopped Using the NICS E-Check Form and Instruction	New
238932	SHOT Show Survey: Full Point of Contact States Form and Instruction	New

ICR Details

OMB Control No: 1103-0117	ICR Reference No: 201911-1103-003
Status: Active	Previous ICR Reference No: 201606-1103-003
Agency/Subagency: DOJ/DOJADM	Agency Tracking No: 1103-0117
Title: Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery
Type of Information Collection: Extension without change of a currently approved collection	Common Form ICR:  No
Type of Review Request: Regular
OIRA Conclusion Action: Approved without change	Conclusion Date: 12/12/2019
	Date Received in OIRA: 11/13/2019
Terms of Clearance:

	Inventory as of this Action	Requested	Previously Approved
Expiration Date	12/31/2022	36 Months From Approved	12/31/2019
Responses	310,200	0	310,200
Time Burden (Hours)	101,827	0	101,827
Cost Burden (Dollars)	75	0	75

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Abstract: The information collection activity will garner qualitative customer and stakeholder feedback in an efficient, timely manner, in accordance with the Administration’s commitment to improving service delivery. By qualitative feedback we mean information that provides useful insights on perceptions and opinions, but are not statistical surveys that yield quantitative results that can be generalized to the population of study. This feedback will provide insights into customer or stakeholder perceptions, experiences and expectations, provide an early warning of issues with service, or focus attention on areas where communication, training or changes in operations might improve delivery of products or services. These collections will allow for ongoing, collaborative and actionable communications between the Agency and its customers and stakeholders. It will also allow feedback to contribute directly to the improvement of program management.

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Authorizing Statute(s): None

Citations for New Statutory Requirements: None

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Associated Rulemaking Information
RIN:	Stage of Rulemaking:	Federal Register Citation:	Date:
	Not associated with rulemaking

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Federal Register Notices & Comments
60-day Notice:	Federal Register Citation:	Citation Date:
	84 FR 47324	09/09/2019
30-day Notice:	Federal Register Citation:	Citation Date:
	84 FR 61075	11/12/2019
Did the Agency receive public comments on this ICR? No

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Number of Information Collection (IC) in this ICR: 21

IC Title	Form No.	Form Name
LE-TX4 End-of-Course Survey	1103-0117	LE-TX4 End-of-Course Survey
SHOT Show Survey: Non NICS E-Check-Registered Federal Firearm Licensees (FFL)	1103-0117	SHOT Show Survey: Non NICS E-Check-Registered Federal Firearm Licensees (FFL)
Federal Firearms Licensee and Federal Explosives Licensee and Permittee Alert Survey or (FFL and FEL/P Alert Survey)	1103-0117, 1103-0117	FFL and FEL/P Alert Survey_Electronic ,   FFL and FEL/P Alert Survey_Paper Submission
Post-Webinar Survey of Participants in Immigrant and Employee Rights Worker and Advocates Webinar	1103-0117	Post-Webinar Survey of Participants in Immigrant and Employee Rights Worker and Advocates Webinar
Law Enforcement Leadership Awareness Briefing on Nuclear Weapons Transportation Security	1103-0117	Enforcement Leadership Awareness Briefing on Nuclear Weapons Transportation Security
ATF Survey for Inclusion	1103-0117	ATF Survey for Inclusion
Level 1 Evaluation of Programs	1103-0117	Training Evaluation
Level 1 Evaluation of Programs - School SPIRIT	1103-0117	School SPIRIT Eval
Doing Business with the FBI "Submit your Idea" Form	1103-0117	Doing Business with the FBI “Submit your Idea” Form
Level 1 Evaluation of Hate Crimes Program sponsored by DOJ Community Relations Service	1103-0117	Level 1 Evaluation of Hate Crimes Program sponsored by DOJ Community Relations Service
SHOT Show Survey: XML Federal Firearms Licensees (FFL)	1103-0117	SHOT Show Survey: XML Federal Firearms Licensees (FFL)
Training Survey for Tribal Access Program Webinars	1103-0117	Training Survey for Tribal Access Program Webinars - Questionnaire
Level 1 Evaluation of Programs - Forums Eval	1103-0117	Forums Eval
National Data Exchange (N-DEx) CJIS Systems Officer (CSO) Survey	1103-0117	National Data Exchange (N-DEx) CJIS Systems Officer (CSO) Survey
Law Enforcement Enterprise Portal (LEEP) Annual User Assessment	1103-0117	Law Enforcement Enterprise Portal (LEEP) Annual User Assessment
SHOT Show Survey: Partial Point of Contact States	1103-0117	SHOT Show Survey: Partial Point of Contact States
SIX-INTL End-of-Course Survey	1103-0117	SIX-INTL End-of-Course Survey
SHOT Show Survey: NICS E-Check Registered Federal Firearms Licensees (FFL) That Stopped Using the NICS E-Check	1103-0117	SHOT Show Survey: NICS E-Check Registered Federal Firearms Licensees (FFL) That Stopped Using the NICS E-Check
Level 1 Evaluation of Programs - City SPIRIT	1103-0117	City SPIRIT - Eval
SHOT Show Survey: Full Point of Contact States	1103-0117	SHOT Show Survey: Full Point of Contact States
SHOT Show Survey: NICS E-Check for Registered Federal Firearms Licensees (FFL)	1103-0117	SHOT Show Survey: NICS E-Check for Registered Federal Firearms Licensees (FFL)

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ICR Summary of Burden

	Total Approved	Previously Approved	Change Due to New Statute	Change Due to Agency Discretion	Change Due to Adjustment in Estimate	Change Due to Potential Violation of the PRA
Annual Number of Responses	310,200	310,200	0	0	0	0
Annual Time Burden (Hours)	101,827	101,827	0	0	0	0
Annual Cost Burden (Dollars)	75	75	0	0	0	0

Burden increases because of Program Change due to Agency Discretion: No

Burden Increase Due to:

Burden decreases because of Program Change due to Agency Discretion: No

Burden Reduction Due to:

Short Statement:

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Annual Cost to Federal Government: $176,925

Does this IC contain surveys, censuses, or employ statistical methods? No

Does this ICR request any personally identifiable information (see OMB Circular No. A-130 for an explanation of this term)? Please consult with your agency's privacy program when making this determination.     No

Does this ICR include a form that requires a Privacy Act Statement (see 5 U.S.C. §552a(e)(3))? Please consult with your agency's privacy program when making this determination.     No

Is this ICR related to the Affordable Care Act [Pub. L. 111-148 & 111-152]? No

Is this ICR related to the Dodd-Frank Wall Street Reform and Consumer Protection Act, [Pub. L. 111-203]? No

Is this ICR related to the American Recovery and Reinvestment Act of 2009 (ARRA)? No

Is this ICR related to the Pandemic Response? Uncollected

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Common Form ICR:  No

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On behalf of this Federal agency, I certify that the collection of information encompassed by this request complies with 5 CFR 1320.9 and the related provisions of 5 CFR 1320.8(b)(3).

The following is a summary of the topics, regarding the proposed collection of information, that the certification covers:

(a) It is necessary for the proper performance of agency functions;

(b) It avoids unnecessary duplication;

(c) It reduces burden on small entities;

(d) It uses plain, coherent, and unambiguous language that is understandable to respondents;

(e) Its implementation will be consistent and compatible with current reporting and recordkeeping practices;

(f) It indicates the retention periods for recordkeeping requirements;

(g) It informs respondents of the information called for under 5 CFR 1320.8 (b)(3) about:

(i) Why the information is being collected;

(ii) Use of information;

(iii) Burden estimate;

(iv) Nature of response (voluntary, required for a benefit, or mandatory);

(v) Nature and extent of confidentiality; and

(vi) Need to display currently valid OMB control number;

(h) It was developed by an office that has planned and allocated resources for the efficient and effective management and use of the information to be collected.

(i) It uses effective and efficient statistical survey methodology (if applicable); and

(j) It makes appropriate use of information technology.

If you are unable to certify compliance with any of these provisions, identify the item by leaving the box unchecked and explain the reason in the Supporting Statement.

Certification Date: 11/13/2019

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