Veterans Experience: NCA Automated Phone Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NCA, VBA, VHA)

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 2900-0770 can be found here:

Documents and Forms

Document Name Document Type
NCA Survey 11062017.docx No URL for Phone Survey Other-Phone Survey
VE NCA Automated Phone Survey - Generic Clearance Request_11082017.docx VE NCA Automated Phone Survey - Generic Clearance Request IC Document
NCA Memorial Affairs Sampling Plan - Caller Survey 11172017.docx NCA Memorial Affairs Sampling Plan - Caller Survey IC Document

Information Collection (IC) Details

IC Title:	Veterans Experience: NCA Automated Phone Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Other-Phone Survey			NCA Survey 11062017.docx	No URL for Phone Survey	Yes	Yes	Fillable Fileable

Line of Business: General Government

Subfunction: Central Fiscal Operations

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 3,600	Number of Respondents for Small Entity: 0

Affected Public: Individuals or Households

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	3,600	3,600
Annual IC Time Burden (Hours)	180	180
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
VE NCA Automated Phone Survey - Generic Clearance Request	VE NCA Automated Phone Survey - Generic Clearance Request_11082017.docx	11/30/2017
NCA Memorial Affairs Sampling Plan - Caller Survey	NCA Memorial Affairs Sampling Plan - Caller Survey 11172017.docx	11/30/2017

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.