NPPD Customer Service Survey

Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery

⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 1670-0027 can be found here:

Documents and Forms

Document Name Document Type
NPPD Customer Service Survey Form
NPPD Customer Service Survey NPPD Customer Service Survey mockup.docx Form
1670-0027_Generic_Clearance_Submission_NPPD Customer Service Feedback Survey.doc Generic Submission Form IC Document

Information Collection (IC) Details

IC Title:	NPPD Customer Service Survey	Agency IC Tracking Number:

IC Status: New

Obligation to Respond: Voluntary

CFR Citation:

Information Collection Instruments:

Document Type	Form No.	Form Name	Instrument File	URL	Available Electronically?	Can Be Submitted Electronically?	Electronic Capability
Form	n/a	NPPD Customer Service Survey	NPPD Customer Service Survey mockup.docx		Yes	Yes	Fillable Fileable

Line of Business: Homeland Security

Subfunction: Key Asset and Critical Infrastructure Protection

Privacy Act System of Records
Title:	FR Citation:

Number of Respondents: 1,000	Number of Respondents for Small Entity: 0

Affected Public: Private Sector	Private Sector: Businesses or other for-profits

Percentage of Respondents Reporting Electronically: 100 %

	Approved	Program Change Due to Agency Discretion
Annual Number of Responses for this IC	1,000	1,000
Annual IC Time Burden (Hours)	50	50
Annual IC Cost Burden (Dollars)	0	0

Documents for IC

Title	Document	Date Uploaded
Generic Submission Form	1670-0027_Generic_Clearance_Submission_NPPD Customer Service Feedback Survey.doc	03/28/2018

Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.