Misadventures in Money Management Survey

OMB No. 3170-0036
Expiration Date: 8/31/2019
Delayed Entry Program (DEP) – Post Assessment
The Consumer Financial Protection Bureau (CFPB) has created this online financial education eLearning
program for recruits in the Department of Defense Delayed Entry Program (DEP). The CFPB would like to
conduct a survey of the program with a group of DEP recruits and Reserve Officers’ Training Corps (ROTC)
who will be selected at random. The Bureau will not disclose any personally identifiable information
collected except to the extent that it is required to do so by law and as provided in the Privacy Act Statement
listed below. Additionally, the Bureau will treat the information collected consistent with its confidentiality
regulations at 12 C.F.R. Part 1070, et seq.
[Privacy Act Statement
5 U.S.C. 552a(e)(3)
The feedback you provide through your survey responses to the Consumer Financial Protection Bureau
(CFPB) will help the Office of Servicemember Affairs improve their eLearning tool that provides “justenough, just-in-time” financial education to those in the Delayed Entry Program.
The CFPB will not obtain and access identifying information about study participants.
This collection of information is authorized by Pub. L. No. 111-203, Title X, Sections 1013 and 1022, codified
at 12 U.S.C. §§ 5493 and 5512.
Participation in this survey is voluntary, you are not required to participate or share any personally
identifying information. You may withdraw from participation at any time.]

Instructions: For each of the following questions, select the best response from the choices listed.

1.

Car dealer fees can be negotiated when buying a car.
a. TRUE(√)
b. FALSE

2.

To obtain a vehicle history report I need to have which of the following?
a. The make and model of the vehicle.
b. The vehicle identification number (VIN).(√)
c. Permission of owner or dealership.
d. All of the above

3.

Having good credit could give you…
a. unlimited spending on credit cards.
b. discounts in most stores and online retailers.
c. a better refund on your income taxes.
d. an edge on job and apartment applications.(√)

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OMB No. 3170-0036
Expiration Date: 8/31/2019
4.

If you qualify, the Servicemembers Civil Relief Act (SCRA) can help you…
a. erase all debts taken out before your military service.
b. reduce the interest on debts taken out before your military service.(√)
c. place your debts on hold until you end your military service.
d. pay off your debt with a one-time loan from the federal government.

5.

You can get a free credit report from each of the three credit reporting agencies…
a. once per year.(√)
b. once per month.
c. whenever you like.
d. never, unless you are a certified loan officer or bank.

6.

When buying a car I should focus first on negotiating…
a. a monthly payment I can afford.
b. the best trade-in value for my old vehicle.
c. the total purchase price. (√)
d. the car dealer fees.

7.

A car shopper can require a sales person provide….
a. an independent mechanic’s assessment of the car.
b. the pricing paperwork and out-the-door cost to purchase the car.(√)
c. their sales commission percentage.
d. their Federal Trade Commission license.

8.

After completing the Misadventures in Money Management program, do you NOW feel you have a
better understanding about the importance of:
a.

Know where to seek help if you have a question about a financial matter. ____ Yes ___ No

b.

Saving for emergencies. ___ Yes ___ No

c.

Establishing a good credit rating. ___ Yes ___ No

d.

Being a smart shopper. ___ Yes ___No

e.

Understanding that your actions will determine your success in life. ___Yes ___No

f.

Managing your money wisely. ___Yes ___No

g.

Saving and investing for the future. ___Yes ___No

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OMB No. 3170-0036
Expiration Date: 8/31/2019
9. Describe your overall satisfaction with Misadventures in Money Management.
_
_
_
_
_

Very Satisfied.
Satisfied.
Neutral.
Dissatisfied.
Very Dissatisfied.

10. When it comes to the financial behavior that you practice every day, how did you learn to do what you
do? (Check all that apply)
_
_
_
_
_
_
_
_
_

Personal experience
Doing my own research
My parents taught me
School
Friends, classmates and other peers
Advice from a bank or other financial institution customer support.
An Accountant or Financial Advisor
Military resources or websites
Online social media tools

11. Once in the military, if I have an unexpected financial burden I can’t handle, I know all my options.
a.

Strongly agree.

b.

Agree.

c.

Neutral.

d.

Disagree.

e.

Strongly Disagree.

12. Which topic did you find most interesting: (Choose only one)
_
_
_
_
_
_
_

Buying a car
Establishing credit
Purchases associated with identity
Saving for the future
Top five money mistakes
Providing good or bad advice
Managing Debt

13. I learned something I might use in real life regarding: (Check all that apply)
_
_
_
_
_
_
_

Buying a car.
Getting a good deal when buying a product.
Establishing credit.
Buying with a debit card vs credit card.
The Servicemembers Civil Relief Act (SCRA).
How buying habits can affect your money over time.
Taking out loans.

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OMB No. 3170-0036
Expiration Date: 8/31/2019
_
_
_
_

How to deal with being in debt.
Doing research before making a big purchase or signing a contract.
Dealing with debt collectors.
I didn’t learn anything new that I might use in real life.

According to the Paperwork Reduction Act of 1995, an agency may not conduct or sponsor, and a person is not
required to respond to a collection of information unless it displays a valid OMB control number. The OMB
control number for this collection is 3170-0036. It expires on 8/31/2019. The time required to complete this
information collection is estimated to average approximately 11 minutes per response. Responding to this
collection of information is voluntary. Comments regarding this collection of information, including the
estimated response time, suggestions for improving the usefulness of the information, or suggestions for
reducing the burden to respond to this collection should be submitted to Bureau at the Consumer Financial
Protection Bureau (Attention: PRA Office), 1700 G Street NW, Washington, DC 20552, or by email to
CFPB_PRA@cfpb.gov.

Privacy: Responses to this data collection will be used only for statistical purposes. The reports prepared for this study will
summarize findings across the sample and will not associate responses with a specific organization or individual. We will not provide
information that identifies you or your affiliation to anyone outside the study team, except as required by law.

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