NCVSP Attachments with Table of Contents

NCVCP_OMBAttachments_Final.pdf

National Census of Victim Service Providers, 2016

NCVSP Attachments with Table of Contents

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Table of Contents
OMB National Census of Victim Service Providers, 2016
Attachment 1. Title 42, United States Code, Section 3732 of the Justice Systems Improvement Act of
1979 ....…………………………………………………………………………..……........... 2
Attachment 2. Canvassing Report……………………………………………………….…… 5
Attachment 3. CVSP Survey Instruments …………………………………………………… 20
Attachment 3a. Primary VSP Survey Instrument……………………………………….. 21
Attachment 3b. Secondary VSP Survey Instrument ……………………………………. 27
Attachment 3c. Incidental VSP Survey Instrument………………………………………33
Attachment 4. CVSP Online Survey Welcome Screen Displaying OMB number…………… 39
Attachment 5. Cognitive Testing Report………………………………………………………41
Attachment 6. Federal Register Notice, Vol. 81, No. 6, page 122…………………………… 45
Attachment 7. Federal Register Notice, Vol. 81, No. 60, page 17495…….…………………. 49
Attachment 8. Project Input Committee Members…………………………………………… 52
Attachment 9. Expert Panel Members………………………………………………………... 54
Attachment 10. VSP Recruitment and Follow-Up Materials………………………………… 55
Attachment 10a. Formal Survey Invitation Letter to VSP……………………………... 56
Attachment 10b. VSP Reminder Postcard……………………………………………... 58
Attachment 10c. US mail/Email/FedEx Letter to VSP………………………………… 59
Attachment 10d. Phone Prompting Script…………………………………….………... 61
Attachment 10e. Last Chance Letter/Email to VSP………………………………….… 66
Attachment 10f. Last Chance Phone Script…………………………………….………. 68

Attachment 1:
Title 42, United States Code, Section 3732 of the Justice Systems Improvement Act of 1979
42 USC 3732
TITLE 42 – THE PUBLIC HEALTH AND WELFARE
CHAPTER 46 – JUSTICE SYSTEM IMPROVEMENT
SUBCHAPTER III – BUREAU OF JUSTICE STATISTICS
§ 3732. Bureau of Justice Statistics

(33)
Establishment
There is established within the Department of Justice, under the general authority of the Attorney General, a
Bureau of Justice Statistics (hereinafter referred to in this subchapter as “Bureau”).
(b) Appointment of Director; experience; authority; restrictions
The Bureau shall be headed by a Director appointed by the President. The Director shall have had experience in
statistical programs. The Director shall have final authority for all grants, cooperative agreements, and contracts
awarded by the Bureau. The Director shall be responsible for the integrity of data and statistics and shall protect
against improper or illegal use or disclosure. The Director shall report to the Attorney General through the
Assistant Attorney General. The Director shall not engage in any other employment than that of serving as
Director; nor shall the Director hold any office in, or act in any capacity for, any organization, agency, or institution
with which the Bureau makes any contract or other arrangement under this Act.
I Duties and functions of Bureau The Bureau is authorized to—
(1) make grants to, or enter into cooperative agreements or contracts with public agencies, institutions of higher
education, private organizations, or private individuals for purposes related to this subchapter; grants shall be
made subject to continuing compliance with standards for gathering justice statistics set forth in rules and
regulations promulgated by the Director;
(2) collect and analyze information concerning criminal victimization, including crimes against the elderly, and civil
disputes;
(3) collect and analyze data that will serve as a continuous and comparable national social indication of the
prevalence, incidence, rates, extent, distribution, and attributes of crime, juvenile delinquency, civil disputes, and
other statistical factors related to crime, civil disputes, and juvenile delinquency, in support of national, State,
tribal, and local justice policy and decisionmaking;
(4) collect and analyze statistical information, concerning the operations of the criminal justice system at the
Federal, State, tribal, and local levels;
(5) collect and analyze statistical information concerning the prevalence, incidence, rates, extent, distribution, and
attributes of crime, and juvenile delinquency, at the Federal, State, tribal, and local levels;
(6) analyze the correlates of crime, civil disputes and juvenile delinquency, by the use of statistical information,
about criminal and civil justice systems at the Federal, State, tribal, and local levels, and about the extent,
distribution and attributes of crime, and juvenile delinquency, in the Nation and at the Federal, State, tribal, and
local levels;
(7) compile, collate, analyze, publish, and disseminate uniform national statistics concerning all aspects of
criminal justice and related aspects of civil justice, crime, including crimes against the elderly, juvenile
delinquency, criminal offenders, juvenile delinquents, and civil disputes in the various States and in Indian
country;
(8) recommend national standards for justice statistics and for insuring the reliability and validity of justice
statistics supplied pursuant to this chapter;
(9) maintain liaison with the judicial branches of the Federal Government and State and tribal governments in
matters relating to justice statistics, and cooperate with the judicial branch in assuring as much uniformity as
feasible in statistical systems of the executive and judicial branches;
(10) provide information to the President, the Congress, the judiciary, State, tribal, and local governments, and the
general public on justice statistics;

(11) establish or assist in the establishment of a system to provide State, tribal, and local governments with
access to Federal informational resources useful in the planning, implementation, and evaluation of programs
under this Act;
(12) conduct or support research relating to methods of gathering or analyzing justice statistics;
(13) provide for the development of justice information systems programs and assistance to the States, Indian
tribes, and units of local government relating to collection, analysis, or dissemination of justice statistics;
(14) develop and maintain a data processing capability to support the collection, aggregation, analysis and
dissemination of information on the incidence of crime and the operation of the criminal justice system;
(15) collect, analyze and disseminate comprehensive Federal justice transaction statistics (including statistics on
issues of Federal justice interest such as public fraud and high technology crime) and to provide technical
assistance to and work jointly with other Federal agencies to improve the availability and quality of Federal justice
data;
(16) provide for the collection, compilation, analysis, publication and dissemination of information and statistics
about the prevalence, incidence, rates, extent, distribution and attributes of drug offenses, drug related offenses
and drug dependent offenders and further provide for the establishment of a national clearinghouse to maintain
and update a comprehensive and timely data base on all criminal justice aspects of the drug crisis and to
disseminate such information;
(17) provide for the collection, analysis, dissemination and publication of statistics on the condition and progress
of drug control activities at the Federal, State, tribal, and local levels with particular attention to programs and
intervention efforts demonstrated to be of value in the overall national anti-drug strategy and to provide for the
establishment of a national clearinghouse for the gathering of data generated by Federal, State, tribal, and local
criminal justice agencies on their drug enforcement activities;
(18) provide for the development and enhancement of State, tribal, and local criminal justice information systems,
and the standardization of data reporting relating to the collection, analysis or dissemination of data and statistics
about drug offenses, drug related offenses, or drug dependent offenders;
(19) provide for improvements in the accuracy, quality, timeliness, immediate accessibility, and integration of
State and tribal criminal history and related records, support the development and enhancement of national
systems of criminal history and related records including the National Instant Criminal Background Check System,
the National Incident-Based Reporting System, and the records of the National Crime Information Center,
facilitate State and tribal participation in national records and information systems, and support statistical research
for critical analysis of the improvement and utilization of criminal history records;
(20) maintain liaison with State, tribal, and local governments and governments of other nations concerning
justice statistics;
(21) cooperate in and participate with national and international organizations in the development of uniform
justice statistics;
(22) ensure conformance with security and privacy requirement of section 3789g of this title and identify, analyze,
and participate in the development and implementation of privacy, security and information policies which impact
on Federal, tribal, and State criminal justice operations and related statistical activities; and
(23) exercise the powers and functions set out in subchapter VIII of this chapter.
(d) Justice statistical collection, analysis, and dissemination
(1) In generalTo ensure that all justice statistical collection, analysis, and dissemination is carried out in a
coordinated manner, the Director is authorized to—
(A)
utilize, with their consent, the services, equipment, records, personnel, information, and facilities of other Federal,
State, local, and private agencies and instrumentalities with or without reimbursement therefor, and to enter into
agreements with such agencies and instrumentalities for purposes of data collection and analysis;
(B)
confer and cooperate with State, municipal, and other local agencies;
I
request such information, data, and reports from any Federal agency as may be required to carry out the
purposes of this chapter;
(D)
seek the cooperation of the judicial branch of the Federal Government in gathering data from criminal justice
records;

I
encourage replication, coordination and sharing among justice agencies regarding information systems,
information policy, and data; and
(F)
confer and cooperate with Federal statistical agencies as needed to carry out the purposes of this subchapter,
including by entering into cooperative data sharing agreements in conformity with all laws and regulations
applicable to the disclosure and use of data.
(2) Consultation with Indian tribes
The Director, acting jointly with the Assistant Secretary for Indian Affairs (acting through the Office of Justice
Services) and the Director of the Federal Bureau of Investigation, shall work with Indian tribes and tribal law
enforcement agencies to establish and implement such tribal data collection systems as the Director determines
to be necessary to achieve the purposes of this section.
I Furnishing of information, data, or reports by Federal agencies
Federal agencies requested to furnish information, data, or reports pursuant to subsection (d)(1)I of this section
shall provide such information to the Bureau as is required to carry out the purposes of this section.
(f) Consultation with representatives of State, tribal, and local government and judiciary
In recommending standards for gathering justice statistics under this section, the Director shall consult with
representatives of State, tribal, and local government, including, where appropriate, representatives of the
judiciary.
(g) Reports
Not later than 1 year after July 29, 2010, and annually thereafter, the Director shall submit to Congress a report
describing the data collected and analyzed under this section relating to crimes in Indian country.
(Pub. L. 90–351, title I, § 302, as added Pub. L. 96–157, § 2, Dec. 27, 1979, 93 Stat. 1176; amended Pub. L. 98–
473, title II, § 605(b), Oct. 12, 1984, 98 Stat. 2079; Pub. L. 100–690, title VI, § 6092(a), Nov. 18, 1988, 102 Stat.
4339; Pub. L. 103–322, title XXXIII, § 330001(h)(2), Sept. 13, 1994, 108 Stat. 2139; Pub. L. 109–162, title XI,
§ 1115(a), Jan. 5, 2006, 119 Stat. 3103; Pub. L. 111–211, title II, § 251(b), July 29, 2010, 124 Stat. 2297; Pub. L.
112–166, § 2(h)(1), Aug. 10, 2012, 126 Stat. 1285.)

See: https://www.law.cornell.edu/uscode/text/42/3732

Attachment 2:
State Canvassing Report

NATIONAL SURVEY OF VICTIM SERVICE PROVIDERS:
TIER 1 STATE CANVASSING RESULTS
Overview
Results
The original design of the National Survey of Victim Service Providers (NSVSP) contemplated the
creation of a comprehensive database of victim service providers (VSPs) throughout the United States.
The database would be used to draw a sample of VSPs that would be contacted (presumably by mail)
and asked to complete a questionnaire to help describe the current landscape of victim services. This
database, or “sampling frame,” was initially developed using information provided to the project by the
National Center for Victims of Crime (NCVC), the federal Office for Victims of Crime (OVC), the
federal Office on Violence Against Women (OVW), and the Edward Byrne Memorial Justice Assistance
Grants Program at the Bureau of Justice Assistance (JAG).
In order to develop a richer sampling frame that would include VSPs unknown to Washington, D.C.based entities such as NCVC, OVC, OVW, and JAG, it was decided that an effort would be undertaken
to identify private organizations and public agencies that were likely to have compiled lists of VSPs
within their own states. Examples might include state-level domestic violence coalitions, state-level
sexual assault coalitions, state attorneys general, state victims’ compensation boards, state offices
dedicated to providing services to victims of crime, and various public interest organizations primarily
serving the states in which they are located. Once identified, we would reach out to these entities and
request that they provide us with information about any VSPs they were aware of. By shifting the focus
of our frame building from nationally-sourced listings to compilations at the individual state-level, it
might be possible to augment the frame both in terms of increased size and in terms of a more balanced
set of VSPs, thus filling in some of the gaps in provider types and available services resulting from any
inherent biases or shortcomings in the data we received from NCVC, OVC, OVW, and JAG.
We limited this effort to what we labeled as “Tier 1” locations, the 11 largest states in the country based
on population size (California, Florida, Georgia, Illinois, Michigan, New Jersey, New York, North
Carolina, Ohio, Pennsylvania, and Texas). We conducted web-based text searches to locate private
organizations and government agencies that would be good candidates for VSP information.
Out of hundreds of potential leads, we identified 89 organizations and agencies that appeared to have (or
were likely to have) compiled state-wide listings of VSPs. After a considerable effort to engage these
sources, learn more about their holdings, and if promising, request their cooperation to provide such
listings to enhance our survey frame, we concluded that 52 sources offered the greatest potential benefit
to the effort (the other 37 organizations and agencies were dropped, usually because it appeared that
their information was obtained from sources we had already identified or were in the process of
acquiring). Of the 52, we received the requested information or were pointed to its location by 46 of the
targets. Two indicated that they were willing to provide what we were asking for, but failed to follow
through with their assurances despite repeated contacts. Three targets never meaningfully responded to

our contact attempts, the reasons for which are unclear. Only one target refused outright, a small
organization that was unwilling to share its proprietary membership roster with us. In the end, we were
able to gather information from 46 respondents, or about four per site state. The participants, listed
below, were the sources for 51 different sets of VSP names.
 California:
 California:
 California:
 California:
 California:
 Florida:
 Florida:
 Florida:
 Florida:
 Georgia:
 Georgia:
 Georgia:
Services
 Georgia:
 Georgia:
 Illinois:
Services
 Illinois:
 Illinois:
 Michigan:
 Michigan:
 Michigan:
 Michigan:
 New Jersey:
Families
 New Jersey:
 New Jersey:
 New Jersey:
 New York:
 New York:
 New York:
 New York:
 New York:
 North Carolina:
 North Carolina:
 North Carolina:
 North Carolina:
 North Carolina:
 Ohio:
 Ohio:

California Coalition Against Sexual Assault
California Crime Victims Assistance Association
California Partnership to End Domestic Violence
California Victim Compensation and Government Claims Board
Victims of Crime Resource Center
Division of Victim Services, Florida Office of the Attorney General
Florida Coalition Against Domestic Violence
Florida Council Against Sexual Violence
Florida Dept. of Children and Families
Children’s Advocacy Centers of Georgia
Criminal Justice Coordinating Council
Division of Family and Children Services, Georgia Department of Human
Georgia Coalition Against Domestic Violence
Georgia Network to End Sexual Assault
Domestic Violence and Sexual Assault Unit, Illinois Department of Human
Illinois Coalition Against Domestic Violence
Illinois Criminal Justice Information Authority
Crime Victim Foundation
Crime Victim Services Commission, Michigan Department of Community Health
Michigan Coalition to End Domestic and Sexual Violence
Michigan Domestic and Sexual Violence Prevention and Treatment Board
Family and Community Partnerships, New Jersey Department of Children and
New Jersey Coalition Against Sexual Assault
New Jersey Coalition for Battered Women
Victim Services Unit, New Jersey State Police
New York Office of Children and Family Services
New York State Coalition Against Domestic Violence
New York State Coalition Against Sexual Assault
New York State Office for the Prevention of Domestic Violence
New York State Office of Victim Services
Governor’s Crime Commission
North Carolina Coalition Against Domestic Violence
North Carolina Coalition Against Sexual Assault
North Carolina Council for Women
North Carolina Victim Assistance Network
Action Ohio
Crime Victim Services Section, Ohio Attorney General

 Ohio:
 Ohio:
 Ohio:
 Pennsylvania:
Delinquency
 Pennsylvania:
 Pennsylvania:
 Texas:
 Texas:
 Texas:

Ohio Alliance to End Sexual Violence
Ohio Domestic Violence Network
Ohio Victim Witness Association
Office of Victims’ Services, Pennsylvania Commission on Crime and
Pennsylvania Coalition Against Domestic Violence
Pennsylvania Coalition Against Rape
Sexual Assault Legal Services and Assistance
Victim Services Division, Texas Department of Criminal Justice
Victim Services Program, Department of Public Safety

Number of VSPs Identified by Canvassing
The private organizations and government agencies in the Tier 1 states supplied us with (or identified
sources for) contact information regarding a total of 8,075 entities. The names were added to an
existing project frame that contained 21,116 records at the time. Deduplication processing of the
expanded frame has so far reduced the total to 25,772 records, with one major task involving eyes-on
review of potential duplicates still outstanding. When completed, that final deduplication could reduce
the frame size by a maximum of about 2,400 records, though casual testing suggests that the reduction
will be far smaller. Absent the contribution of any additional VSP name sources going forward, the full
census survey frame will thus contain somewhere between 23,500 and 25,500 records.1
The fact that deduplication efforts are continuing means that this analysis of the net contribution to the
frame realized by the canvassing work is preliminary. Additional reductions of frame size are likely to
have a disproportionate impact on records obtained through the canvassing, because the frame had
already been subject to various rounds of deduplication prior to the point when the ~8,000 new records
were added. Thus the findings below somewhat overstate the “value” of the effort to reach out to
organizations and agencies and acquire state level listings of VSPs, as a number of those currently
characterized as previously unknown VSPs will be determined to have existed in the frame once final
deduplication is complete.

VSP Counts and Type by Data Source, All Records
At the present time, the listing provided by the National Center for Victims of Crime remains the largest
single contributor to the frame (Table 1). About 54 percent of the records in the current frame existed in
the NCVC data we received. The canvassing also made a sizeable contribution, with 22 percent of the
frame now consisting of records matching to VSPs found in the state level work. The percentages in
Table 1 total more than 100 percent, because individual records in the frame may have been found in
multiple sources.
Table 1: Contribution to Overall Frame by Source – All Records
NCVC
OVC
OVW

Source

VSPs From Source
14,022
6,927
3,808

Percent of Total Frame
54.4
26.9
14.8

The actual number of surveys distributed will be less than the final deduplicated frame size, because certain types of records
(e.g., VSPs with foreign addresses, in U.S. overseas territories, with missing mailing addresses, consisting of only embassies
and consulates, etc.) will be dropped before questionnaire packages are produced.
1

Source
VSPs From Source
JAG
63
Tier 1 Canvassing
5,658
NOTE: Categories are not mutually exclusive

Percent of Total Frame
0.2
21.9

How many of the VSPs identified during the canvassing were “new” in that a similar record did not
already exist in the data? As stated at the outset, the count of unique records will undoubtable change
following final deduplication, but at the present time about 4,700 additional VSPs have been added to
the frame as a result of the Tier 1 canvassing (Table 2).
Table 2: Overlap by Source – All Records
Source
In NCVC\OVC\OVW\JAG data only
In both Tier 1 and NCVC\OVC\OVW\JAG data
In Tier 1 only

Count
20,114
943
4,715

Percent of Total Frame
78.1
3.7
18.3

Focusing on each of the three main original sources for the frame (data from NCVC, OVC, and OVW),
the best match between those sources and the VSPs yielded by the canvassing were found in OVC
records, though the overlap was not particularly large (Table 3).
Table 3: Canvassing Match-Ups – All Records
Sources
Tier 1 and NCVC data
Tier 1 and OVC data
Tier 1 and OVW data
NOTE: Categories are not mutually exclusive

Percent From
Both Sources
2.7
5.6
3.3

All Records From Either
Source
19,162
11,921
5,719

Table 4 describes the distribution of the frame by the text-based categorizations of VSP types and
services used for the pilot test sampling. The records identified during the canvassing match up to a
large degree to the overall frame for certain categories such as shelters\domestic violence\sexual assault
providers (about 17 percent), though less well for criminal justice system providers as a whole (about 26
percent of all records, compared to 32 percent for just the Tier 1 canvassing records). The latter result is
not surprising, as criminal justice sources (state attorneys general, state departments of justice, etc.) were
very common targets of our canvassing efforts, often yielding lengthy lists of victim\witness assistance
programs run by prosecutors and police departments in each county.

Table 4: Contribution to Overall Frame by Source – All Records
Source

SystemProsecutors
System-Other
Shelters\DV\SA
Health
Tribal
Other CommunityKnown Federal
Funding
Other CommunityFederal Status
Unknown
SYSTEM-BASED
COMMUNITYBASED

All Records
(%)

Any Tier 1
canvassing
(%)

NCVC\ OVC\
OVW\ JAG
data only
(%)

Both Tier 1 and
NCVC\ OVC\
OVW\ JAG data
(%)

Tier 1
Canvassing
only
(%)

14.9

17.9

14.1

6.4

20.2

11.3
17.5
6.5
1.8

14.4
17.4
3.7
0.2

10.5
17.5
7.3
2.2

11.2
38.7
4.8
0.4

15.0
13.2
3.5
0.2

13.0

4.8

15.3

28.6

0.0

35.1

41.6

33.2

9.9

47.9

26.3

32.3

24.6

17.6

35.2

73.7

67.7

75.4

82.4

64.8

As can also be seen in Table 4, Tier 1 records differ markedly in whether or not they have been
identified as federally funded. None of the records that were sourced from Tier 1 alone meet the criteria
for “Other Community-Known Federal Funding”. This is understandable, given that our primary means
for federal funding identification comes from OVC or OVW, so records that do not have either agency
as one of its contributory sources cannot be flagged in this way. If federal funding status is ignored, the
combined “Other Community” category (was about 48 percent of all records and about 46 percent for
Tier 1.

VSP Counts and Type by Data Source, Tier 1 States Only
The results shown above are arguably misleading, as they include VSPs in states other than those in Tier
1. Focusing only on Tier 1 states provides a better sense of what might be realized if the canvassing is
continued elsewhere. In the current frame, 13,493 records have addresses in the Tier 1 sites (52.4
percent of the full frame). Of these, 5,600 were identified (either uniquely or matching an existing
record) by the canvassing, a contribution that is nearly equal to that provided by the NCVC data (Table
5).2
Table 5: Contribution to Overall Frame by Source – Tier 1 State Records Only
NCVC

Source

VSPs From Source
6,078

Percent of Total Frame
45.1

It will be noted that the total count for Tier 1 canvassing VSPs in Table 5 differs slightly from that shown in Table 1. In
some instances, the lists we acquired from a state-level entity during the canvassing contained a very small number of VSPs
from nearby states. For example, a VSP in Shreveport, Louisiana might be included on a listing of providers potentially
available to Texas residents, given the city’s proximity to relatively unpopulated areas of the eastern part of the state.

2

Source
VSPs From Source
OVC
2,978
OVW
1,332
JAG
25
Tier 1 Canvassing
5,657
NOTE: Categories are not mutually exclusive

Percent of Total Frame
21.3
9.9
0.2
41.9

The 4,700 unique records added by the canvassing loom much larger when the focus is only on the Tier
1 states. As Table 6, suggests, more than a third of the frame for these states now comes from the
canvassing work alone. Even if final deduplication results in eliminating half of these new records
(highly unlikely), the remaining newly added records would still constitute 21 percent of the total Tier 1
frame.
Table 6: Overlap by Source – Tier 1 State Records Only
Source
In NCVC\OVC\OVW\JAG data only
In both Tier 1 and NCVC\OVC\OVW\JAG data
In Tier 1 only

Count
7,836
942
4,715

Percent of Total Frame
58.1
7.0
34.9

Once again, the best match between each of the three main original sources for the frame and the
canvassing VSPs for the Tier 1 states alone was the result of OVC data (Table 7).
Table 7: Canvassing Match-Ups – Tier 1 State Records Only
Sources
Tier 1 and NCVC data
Tier 1 and OVC data
Tier 1 and OVW data
NOTE: Categories are not mutually exclusive

Percent From
Both Sources
4.6
8.4
4.5

All Records From Either
Source
11,217
7,873
6,688

The dominance of criminal justice system VSPs in the canvassing data becomes more pronounced in the
Tier 1 states (Table 8). Nearly a third of the canvassing VSPs were system-based, contrasted with 22
percent for records that came from the four other sources.3 Given that no reference list of VSPs is
available to use as a basis of comparison, we cannot say whether the canvassing sources are biased
towards the identification of system-based providers or whether the original four sources in the
aggregate underrepresented these types of VSPs.

This percentage for VSP records where a contributing source was NCVC, OVC, OVW, or JAG, regardless of whether the
VSPs were also identified by the canvassing effort, is not reflected by Error! Reference source not found..
3

Table 8: Contribution to Overall Frame by Source – Tier 1 State Records Only
Source

SystemProsecutors
System-Other
Shelters\DV\SA
Health
Tribal
Other CommunityKnown Federal
Funding
Other CommunityFederal Status
Unknown
SYSTEM-BASED
COMMUNITYBASED

All Records
(%)

Any Tier 1
(%)

NCVC\ OVC\
OVW\ JAG
data only
(%)

Both Tier 1 and
NCVC\ OVC\
OVW\ JAG data
(%)

Tier 1 only
(%)

15.9

17.9

14.4

6.4

20.2

10.9
16.1
5.7
0.8

14.4
17.4
3.7
0.2

8.5
15.1
7.2
1.2

11.25
38.3
4.8
0.4

15.0
13.2
3.5
0.2

10.6

4.8

14.9

28.7

0.0

39.9

41.6

38.8

9.9

47.9

26.8

32.3

22.9

17.6

35.2

73.2

67.7

77.1

82.4

64.8

How did the original frame and the results of the canvassing compare in terms of location? To
distinguish metropolitan VSPs from those located in small towns or rural areas, we used a Zip codebased approximation of the census tract-based 2006 Rural-Urban Commuting Area Codes (RUCA),
developed by the Health Resources and Service Administration’s Office of Rural Health Policy.
Combining measures of population density, urbanization, and daily commuting, RUCA classifies census
tracts as metropolitan, “micropolitan” (an urban cluster of 10,000 to 50,000 in population), small town,
or rural area. We matched the zip codes in the frame with those in the RUCA to extent possible, and
counted any zip code having a RUCA 2.0 code of 7.0 or higher as a “rural area or small town.” The
match was not always successful, and of the 13,493 records in the Tier 1 states, we were unable to
classify VSP location in 5.6 percent.
For the 12,741 RUCA-matched records, about 10 percent of the original frame was located in a rural
area or small town (Table 9). The VSPs identified by the canvassing work have a much higher
percentage of records located outside of metropolitan or micropolitan areas. Arguably this suggests that
the use of state-level sources for VSP identification does a better job of picking up non-urban providers
compared to sources with a national focus, though as was also true with the system-based vs.
community-based comparison, we cannot say which source is more accurate in this regard.
Table 9: Distribution in Rural Areas and Small Towns – Tier 1 State Records Only
VSP Group
Pre-Canvassing Frame
Post-Canvassing Frame
All VSPs Identified by Canvassing
“New” VSPs From Canvassing

Percent
10.3
12.8
16.8
17.7

Frame Contribution by State
The distribution of VSPs identified by both the original frame building and the state-level canvassing
track relatively well with the population distribution in the Tier 1 states (Table 10). For example,
California’s population makes up 21 percent of all Tier 1 states, 20 percent of the VSPs in the original
frame were located in California, 22 percent of the current frame is Californian, 24 percent of the VSPs
yielded by the canvassing were in California, and 27 percent of the unique VSPs found by the
canvassing were in California as well. This is not always the case (if the federally-sourced VSP frame is
used as a hypothetical benchmark, then the canvassing in Texas produced a disproportionately large
number of new VSPs), but generally the most populated states have the largest number of VSPs based
on the sources we have been able to access, while the least populated have the smallest number.
Table 10: Distribution of VSPs by State
State

Tier 1
Pop.
(%)

Pre-Canvassing
Frame
(%)

Post-Canvassing
Frame
(%)

All VSPs
“New”
Identified by VSPs From
Canvassing
Canvassing
(%)
(%)
California
21.2
20.1
22.4
24.3
26.7
Florida
10.7
10.6
8.8
6.4
5.3
Georgia
5.5
6.8
6.1
5.0
5.0
Illinois
7.3
6.8
6.3
6.3
5.5
Michigan
5.6
5.3
5.1
4.9
5.0
North Carolina
5.4
6.4
7.3
8.9
8.9
New Jersey
5.0
4.1
3.0
1.2
1.0
New York
11.0
11.5
10.4
8.8
8.4
Ohio
6.6
8.0
7.5
6.6
6.7
Pennsylvania
7.2
6.7
5.4
3.3
2.8
Texas
14.3
13.7
17.6
24.3
24.9
NOTE: Population percentages from U.S. Census Bureau 2010 Demographic Profile
Despite what can be seen in Table 10, the benefit of the canvassing approach in terms of raw numbers
was not equally distributed across the states (Table 11). Overall, the current frame for the Tier 1 states
alone is 54 percent larger than before the canvassing was conducted, but in Texas, North Carolina, and
California the increase was at least 70 percent, while in New Jersey, Pennsylvania, and Georgia the
increase was only between 13 and 27 percent.
Table 11: Enhancement of the Frame Size From Canvassing by State
State
California
Florida
Georgia
Illinois
Michigan

Pre-Canvassing
Frame
1,765
934
594
592
461

“New” VSPs
Canvassing
1,257
248
235
259
234

Percent Increase In
Frame Size From
“New” VSPs
71.2
26.6
39.6
43.8
50.8

State

Pre-Canvassing
Frame

North Carolina
New Jersey
New York
Ohio
Pennsylvania
Texas
TOTAL

565
362
1,015
699
591
1,200
8,778

“New” VSPs
Canvassing
420
47
394
315
132
1,174
4,715

Percent Increase In
Frame Size From
“New” VSPs
74.3
13.0
38.8
45.1
22.3
97.8
53.7

The relatively large percentage increases in Texas, North Carolina, and California were due to the
efforts of one organization in each location that made a concerted effort to act as a centralized and
comprehensive clearing house for contact information of VSPs throughout the state. The Texas Crime
Victim Clearinghouse of the Texas Department of Criminal Justice, the North Carolina Victim
Assistance Network, and the California Victims of Crime Resource Center (VCRC) all have dedicated
and ongoing programs for identifying VSPs within their states regardless of location, organizational
orientation (e.g., government agencies versus non-profits), services available, crimes covered, or
populations served. The VCRC, for example, receives yearly funding from the California Emergency
Management Agency for this sole purpose. While many entities we contacted make claims that they
effectively act as a centralize depository for VSP contact information, they typically concentrate on
specific types of VSP such as those connected to the criminal justice system or related to domestic
violence. It is unknown whether other states outside of Tier 1also have entities with similar missions,
and it is possible that canvassing in such locations would be more likely to see increases in total VSPs
closer to the range of 25 to 50 percent that was typical for the other eight Tier 1 states.
Table 12 illustrates how the operational focus of the various private organizations and government
agencies contacted as part of the canvassing effort can influence the makeup of the received lists.
Across all Tier 1 sites, criminal justice system-based VSPs made up 22.3 percent of all records in the
frame prior to the canvassing work, though that percent varied markedly by state, with a range of 13
percent for California to 35 percent in Texas.
Table 12: Percent of System-Based VSPs by State
State
California
Florida
Georgia
Illinois
Michigan
North Carolina
New Jersey
New York
Ohio
Pennsylvania

Pre-Canvassing
Frame
13.0
26.5
30.6
27.0
22.3
13.5
18.8
13.1
31.6
19.6

All VSPs
Identified by
Canvassing
13.1
33.5
28.2
31.3
55.4
23.1
0.0
4.6
34.2
4.9

“New” VSPs
From
Canvassing
14.2
27.8
33.2
29.7
62.8
27.1
0.0
4.1
38.1
5.3

State

Pre-Canvassing
Frame

Texas

35.2

All VSPs
Identified by
Canvassing
65.7

“New” VSPs
From
Canvassing
72.8

For California, Georgia, and to a lesser extent Ohio, the percent contribution of system-based VSPs was
roughly the same prior to the canvassing work, for all VSPs identified by the canvassing, and the set of
unique VSPs that have no match (at least at this point) with existing records. In the other states, the
differences between these three groups are more striking, with the canvassing results in Michigan and
Texas about double the system-based percentages in those states. In only two states are the percentages
of system-based VSPs smaller in the Tier 1 canvassing set than they were in the original frame. This is
most noticeable in the case of New Jersey, where the canvassing effort failed to identify even a single
VSP that was flagged by our text based searches as possibly related to a prosecutors’ office, a police
department, or some other system-based governmental entity. That result is surprising, in part because
19 percent of the original frame was system-based, and in part because one of the participating list
suppliers was the Victim Assistance Unit of the New Jersey State Police. The information provided by
the NJ State Police was almost exclusively focused on domestic and sexual violence service providers
throughout the state, which tend to be community-based entities. It is certainly possible that had we
continued our canvassing effort beyond the time we had allocated for the search phase of the work we
would have found other NJ sources with more of a criminal justice focus, but the procedure we followed
cut off the web search after about four hours.
Table 13 presents the degree to which non-urban VSPs contribute to different sets of providers in each
of the Tier 1 states. In California, Florida, Georgia, North Carolina, and New Jersey, the rural\small
town percentages of both the original frame and the VSPs contained in the lists provided to us by our
canvassing sources were fairly close in size. In New York and Ohio, the canvassing VSPs had a
somewhat higher percent. But in Illinois, Michigan, Pennsylvania, and Texas, there was a significant
bump in the “ruralness” of the VSPs found in the canvassing work. As was true with the system-based
measures discussed above, it is clear that what a state-level canvassing approach will yield in terms of
VSP characteristics is likely to vary markedly from state to state.
Table 13: Distribution in Rural Areas and Small Towns by State
State

California
Florida
Georgia
Illinois
Michigan
North Carolina
New Jersey
New York
Ohio
Pennsylvania

Pre-Canvassing
Frame
(%)

Post-Canvassing
Frame
(%)

6.3
3.7
12.5
13.2
15.5
19.2
0.3
9.2
9.4
12.1

6.9
3.3
12.6
16.8
22.5
19.0
0.3
10.2
10.8
13.1

All VSPs
Identified by
Canvassing
(%)
7.5
3.9
12.7
23.7
34.1
20.1
0.0
11.7
13.0
17.9

“New”
VSPs From
Canvassing
(%)
7.7
1.8
12.8
25.5
36.6
18.7
0.0
12.7
13.7
18.1

State

Texas

Pre-Canvassing
Frame
(%)

Post-Canvassing
Frame
(%)

16.3

23.8

All VSPs
Identified by
Canvassing
(%)
29.4

“New”
VSPs From
Canvassing
(%)
33.2

Approach
Initial Canvassing
We initially conducted web-based text searches for each of the Tier 1states using strings such as
[“Michigan” AND “victim” AND (“referral” OR “help” OR “assistance” OR “shelter” OR “counseling”
OR “sexual” OR “rape” OR “battered” OR “fraud” OR “assault” OR “abuse” OR “domestic” OR
“violence” OR “crime” or “services” OR “haven” OR “compensation” OR “protection” OR “program”
OR “service” OR “provider” OR “health” OR “emergency” OR “prevent” OR “rights” OR “justice” OR
“directory” OR “resource” OR “protection” OR “coalition” OR “association” OR “office” OR
“foundation” OR “network” OR “council” OR “alliance” OR “commission” OR “authority” OR
“advocacy”)]. Subsequent searches used more tailored criteria based upon hits received during the
initial search. We also looked for specific types of private organizations and government entities we had
encountered in earlier searches that fit our target characteristics.
The websites of organizations and agencies identified in this way were then examined to determine
whether they presented information on VSPs on the website itself (such as a single webpage listing, a
link to download a file with such information, or an interactive map or menu that would identify local
VSPs based on desired criteria), offered a referral service (such as a hotline number) for victims of crime
looking for assistance, or were likely to have such information due to the inherent nature of the entity
(such as a coalition of individual domestic violence providers). Even if such indicators were present, we
dropped those entities that seemed to focus on a particular region or city rather than state-wide, that
relied upon other sources for VSP information (such as a hotline that simply utilized another
organization’s website for identifying providers) or that included a significant number of VSPs in
multiple states in its listings (which suggested a national-focus). Staff assigned to the initial canvassing
work were told to spend no more than four hours conducting these searches for each state.

Outreach
An initial contact letter on Office of Justice Programs letterhead, signed by the then Acting Director of
the Bureau of Justice Statistics, was sent to each of the potential participants identified in the initial web
searches. The letter was sent to the attention of an individual at the private organization or government
agency who appeared from the web search to be the immediate head of the program.4 RAND was
responsible for assembling, stamping, and mailing the initial contact letters. The letter provided an
overview of the project, described our need for state-level VSP listings, asked for the organization’s
cooperation, and explained that a RAND project team member would be following up. A sample copy
of the letter is appended to this document.

While it is not especially difficult to determine the head of an NGO or state agency, its victim service component might be a
relatively small section within the organization and much less likely to list the names of staff members in publicly available
locations. Direct line phone numbers and direct email addresses were also difficult to locate.
4

Next we reached out by both phone and email to initiate a dialog that would hopefully result in the
candidate source sending RAND an electronic file containing at least the provider name and mailing
address. In order to reduce a potential source’s concerns over the release of sensitive information and
the level of effort that would be needed to comply with RAND’s request, we did not ask for information
beyond that minimally required for a mailed survey, though in many instances sources provided
additional fields such as contact information for a key individual at each VSP and\or information about
the VSP’s services or orientation.
The outreach phase was an unexpectedly labor-intensive part of the work. In order to set up a teleconference to make a personal appeal for the information we sought, to have that initial discussion, to
perform any necessary follow-up contact, and to arrange for the delivery of the information (or the
identification of the location where the information resided), we exchanged more than 350 emails or
phone calls with the entities that eventually participated.
Many of these exchanges related to the difficulties inherent in following up on what was essentially a
cold call letter asking for assistance in a task without any obviously benefit to the recipient. Getting the
candidate source to simply agree to a time and day for the first phone conversation could take, on
occasion, weeks of voice mail and email requests to achieve, due to personnel changes, vacations, busy
schedules, “walls” placed by administrative assistants screening outside calls, and the usual problem of
playing phone tag. While generally the staff at these entities were not unsympathetic to the purposes of
the NSVSP, there was sometimes reluctance encountered related to the perceived level of effort that
might be required to share their data. We made a special effort to allay such concerns whenever raised,
offering to take the data in whatever form was easiest for the source to transfer, assuring them that we
were interested even if the information had not been updated for quite some time, and limiting the core
request to organization names and mailing addresses.
There was minimal resistance related to the idea of sharing information the entities maintained on VSOs
within their state. This was somewhat surprising, since we believed that “intellectual property” concerns
would have been a commonly-raised reason for declining our request. One possible explanation is that
many of our contacts were state agencies, and thus had minimal interest in controlling information flow.
Another was that much of what we asked for was already on a publicly-available website, so that there
was little obvious benefit to the entity by resisting our request. And finally the initial contact letter from
BJS (and ultimately DOJ) was very persuasive, as some of our targets were already receiving federal
funding for victim-related purposes. We had excellent results whenever a contact independently reached
out to BJS to discuss the request with the NSVSP project manager. Nevertheless, getting busy
individuals at sometimes understaffed NGOs and agencies to agree to perform tasks outside of their
normal job duties could be a challenge.

Processing
Ideally we would have received an electronic file from a participating source that had each of the key
elements for adding a VSP to the frame (organization name, department, street or box address, city, zip
code, and if available, individual contact name, contact phone number, contact email, VSP type, VSP
services, and VSP target population) already in separate fields. This was rarely the case. We were
surprised to learn that in many instances, the VSP information appearing on the website was in a form
not directly accessible to current staff at the participating source, often because of a lack of technical
expertise in maintaining databases built in the past. As a result, the screen display was the sole source
for the information even for the entity itself, as there was no separate spreadsheet, database, or organized
text document available. When this was the case, RAND staff was required to pull the information off

the website and organize the individual entries for processing. Even when we did receive an electronic
file, the information was often organized in a form that required copying and pasting each individual
element (street address, zip code, etc.) into a spreadsheet for further processing. In some instances, the
effort required was minimal, but for others considerable work was necessary to get the data into shape.
This was most notably true for the sources that provided two of the three largest VSP counts of any of
our participating entities: the Texas Crime Victim Clearinghouse
(http://www.tdcj.state.tx.us/divisions/vs/victim_resource_directory.html ) and the California Victims of
Crime Resource Center (http://www.1800victims.org/ ). Because the website directories were originally
built by now-departed staff, the two entities were currently unable to provide us with anything in
electronic form.5 As a result, RAND administrative staff was required to individually parse out 1,453
VSP contacts from the California website and 780 for the Texas website, each contact requiring drilling
down through interactive maps or menus.

Labor Required
RAND administrative staff spent 29 person-days performing the initial web searches, preparing the
contact mailout, processing the received data, and extracting information from websites and paper
documents. RAND NSVSP research staff spent 26 person-days planning and managing the canvassing
effort, performing all direct contacts with candidate sources, performing necessary programming to
integrate the information with the existing frame, and analyzing the results.

Moving Forward
The remaining states include the Tier 2 group (Arkansas, Delaware, Idaho, Iowa, Michigan, Montana,
New Hampshire, North Dakota, Rhode Island, South Carolina, South Dakota, Tennessee, Vermont,
Virginia, and West Virginia) that reports complete data to the National Incident-Based Reporting
System, and Tier 3 (the District of Columbia and the remaining 24 states not in Tier 1 or Tier 2). Two
obvious questions arise when considering whether to include those locations in a similar canvassing
effort. The first is what might be the benefit derived from doing so. In terms of raw counts, a
reasonable assumption is that the expansion of the frame would be similar to what we have seen in the
Tier 1 effort. As a result of the canvassing, the frame expanded by 54 percent over its original size. But
much of that increase was due to the perhaps unique situations in California and Texas where
comprehensively tracking VSP contact information was a primary purpose of two organizations. If the
two states are excluded, the average increase was 39 percent. As stated at the outset, final deduplication
will undoubtedly reduce the number of truly “new” VSPs added by the canvassing, but even if the
reduction essentially cuts the number in half, the increase would be about 20 percent.
The second question is how much money would it take to increase the frame by 20 percent or more in
the Tier 2 and 3 states? Much of the time spent by RAND NSVSP research staff to plan and manage the
Tier 1 work would not be repeated for Tiers 2 and 3, as instructions for administrative staff, contact
materials, and necessary programming can be applied to any follow-on work. It is also unlikely that we
would encounter sources like the California and Texas examples mentioned previously that required
such intensive administrative assistance to process hundreds of VSPs. Other tasks would require
repeating what was done in its entirety. The initial web based canvassing would still need as much as

Both entities report that they are in the process of updating their VSP listing and rebuilding their databases and website, but
at the time our request was made, such work was incomplete.
5

four hours per state, and presumably the cycle of repeated contacts for each potential source would be
the same regardless if the entity was located in a relatively small state.
Our estimate at the present time is that each of the two remaining Tiers would require no more than half
of the administrative staff and researcher time as Tier 1 did. That would be 14.5 days administrative and
13 days research management for Tier 2 and a similar amount of time for Tier 3.

Attachment 3:
Census of VSPs Survey Instruments

Attachment 3a:
Primary VSP Survey Instrument

National Census of Victim Service Providers
A study by the U.S. Bureau of Justice Statistics to better understand the range of
services available for and provided to different types of crime victims.

Federal agencies may not conduct or sponsor an information collection, and a person is not required to respond to a collection of
information, unless it displays a currently valid OMB Control Number. Public reporting burden for this collection of information is estimated
to average 20 minutes per response, including time for reviewing instructions, searching existing data sources, gathering and maintaining
the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate, or any other
aspects of this collection of information, including suggestions for reducing this burden, to the Director, Bureau of Justice Statistics, 810
Seventh Street NW, Washington, DC 20531. The Omnibus Crime Control and Safe Streets Act of 1968, as amended (42 U.S.C. 3732),
authorizes this information collection. This request for information is in accordance with the clearance requirement of the Paperwork
Reduction Act of 1980, as amended (44 U.S.C. 3507). Although this survey is voluntary, we urgently need and appreciate your cooperation
to make the results comprehensive, accurate, and timely.

OMB Number: 1121-0339
Approval expires 01/31/2016

National Census of Victim Service Providers

S1

Survey Instructions

	Before you begin, please complete the following pieces of
information for your program.

SECTION A
A1

Agency Name:

The primary function of the organization is to provide
services or programming for victims of crime.
Skip to A2
Victim services or programming are one component of the
larger organization (e.g., a hospital, university, community
center, law enforcement agency or prosecutors’ office)
Proceed to A1a

Address:

Please mark your response with an “X” using blue or black ink, as in the examples below.

Address:
Example:

Example:
Right Way		

City, State, ZIP:

Other, specify:

Wrong Way

Main business
phone number:
Director, Victim
Services:

	  A1a. Does your organization have a specific
program(s) or staff that are dedicated to
working with crime victims?
Yes
No

Email address:


Survey Purpose and Sponsors

S2

General Instructions

The National Census of Victim Service Providers (NCVSP) is designed
to fill existing gaps in knowledge and information on the variety of
organizations that provide services to victims of crime, the types of
victims served and services provided, and staffing and resources
available for the provision of services.

Your organization is receiving this survey because it has been
identified as providing at least some services or assistance to victims
of crime. The survey should be completed by the person(s) in your
organization with knowledge of and access to information on the
provision of these services. To help you prepare to take the survey, we
will be asking for information about the number and types of services
your organization provided to victims in the past year, the types
of crimes for which victims sought your services in the past year,
the number of staff providing victim services at your organization,
and your victim services budget. The survey should take about 20
minutes to complete. Please respond to all questions.

This survey is sponsored by the Bureau of Justice Statistics of the U.S.
Department of Justice and funded by the federal Office for Victims of
Crime.

Important Definitions

Confidentiality Assurances

1)	 CRIME - An act which if done by a competent adult or juvenile would
be a criminal offense.

This survey does not ask you to provide information about individual
staff or victims, or any personally identifying information. This
survey will only ask you basic information about your organization,
for example where it is based (e.g., government, campus, medical
facility), types of victims served, and types of services offered.
The information you provide will be publicly available. This study is
voluntary, you may discontinue participation at any time and decline to
answer any questions.

2)	 ABUSE - Includes physical, sexual, emotional, psychological, or
economic actions or threats to control another.
2)	 VICTIM - Any person who comes to the attention of your organization
because of concerns over past, on-going, or potential future crimes
and other abuse(s). This includes victims/survivors who are directly
harmed or threated by such crimes and abuse(s), but also their…
a)	 Family or household members,

Burden Statement

b)	 Legal representatives, or
c)	 Surviving family members, if deceased

Federal agencies may not conduct or sponsor an information
collection, and a person is not required to respond to a collection
of information, unless it displays a currently valid OMB Control
Number. Public reporting burden for this collection of information is
estimated to average 20 minutes per response, including time for
reviewing instructions, searching existing data sources, gathering
and maintaining the data needed, and completing and reviewing
the collection of information. Send comments regarding this burden
estimate, or any other aspects of this collection of information,
including suggestions for reducing this burden, to the Director,
Bureau of Justice Statistics, 810 Seventh Street NW, Washington, DC
20531. The Omnibus Crime Control and Safe Streets Act of 1968,
as amended (42 U.S.C. 3732), authorizes this information collection.
This request for information is in accordance with the clearance
requirement of the Paperwork Reduction Act of 1980, as amended
(44 U.S.C. 3507). Although this survey is voluntary, we urgently need
and appreciate your cooperation to make the results comprehensive,
accurate, and timely.

3)	 SERVICE ­- Efforts that…
a)	 Assist victims with their safety and security;
b)	 Assist victims to understand and participate in the criminal justice
or other legal process;
c)	 Assist victims in recovering from victimization and stabilizing
their lives; or
d)	 Respond to other needs of victims

2

	Did you provide services to victims of crime or abuse
in the past six months? By ‘service to victims of crime or
abuse’ we mean direct assistance, including ­- but not limited
to - referrals, counseling, notices of court proceedings, legal
assistance, shelter, medical response, etc. Please remember
that if victim assistance is just one part of your agency’s
or organization’s activities, we are interested in collecting
information on those victim assistance efforts.
Yes
No

S2a

	Which of the following best describes how your
organization is structured to provide services to victims
of crime or abuse?

A2

Go to A1
Proceed to S2a

	Which of the following best describes your organization?
Select one response.
a. Tribal government or other tribal organization
or entity 	
b. Campus organization or other educational
institution (public or private)
c. Hospital, medical, or emergency facility
(public or private)
d. Government agency 	

	Which of the following best describes your
organization? Select one response.
a. Tribal government or
other tribal organization or
entity 	

G
 o to Section B
[Tribal], page 4

b. Campus organization or other
educational institution (public
or private)

G
 o to Section C
[Campus], page 4

c. Hospital, medical, or
emergency facility (public or
private)

Go to Section G
[Services for
Victims],
page 5

d. Government agency 	

Go to Section D
[Government],
page 4

e. Nonprofit or faith-based entity
(501c3 status)

Go to Section E
[Nonprofit or faith
based], page 4

f. For profit entity

 o to Section F
G
[For profit],
page 5

g. Informal entity (e.g., some other

Go to Section G
[Services for
Victims],
page 5

e. Nonprofit or faith-based entity (501c3 status)
f. For profit entity

type of program or group, not formally
a part of an agency, registered
nonprofit, or business; Independent
survivor advocacy and support
groups; volunteer, grassroots, or
survivor network)

g. Informal entity (e.g., some other type of program or

group, not formally a part of an agency, registered nonprofit,
or business; Independent survivor advocacy and support
groups; volunteer, grassroots, or survivor network)

Thank you! You do not need to complete the rest of this
survey. 
Please see mailing instructions after page 8.

3

SECTION B
Tribal Agencies and Organizations Only
B1

D2

	Law enforcement
	Prosecutor
	Court
	Juvenile justice
	Offender custody and supervision
	Advocacy program
	Coalition
	Other justice-based agency (please specify)

E1

	Which designation best describes your campus
organization? Select one response.
	Law enforcement/campus security
	Campus disciplinary body or student conduct body
	Physical or mental health service program
	Victim services or advocacy group
	Other campus-based program (please specify)

Go to section G [SERVICES FOR VICTIMS],

	

	Does your organization operate/report data on a calendar
year or fiscal year?

G1.1. W
 hat is the date of the beginning of the fiscal year at
your organization?

		

	

No

Yes

No

a. Monetary assistance? (e.g., providing
funds or offering assistance in seeking
victim compensation; public benefits
assistance; other emergency funds
assistance; etc.)

DD

For the remainder of the survey, unless indicated otherwise,
provide your answers based on the most recent 12 months
of data – calendar year or fiscal year, depending on how
your organization operates as answered in Question G1.

b. Material assistance? (e.g., emergency
or transitional shelter; food; clothing;
utility assistance; employment
assistance; etc.)
	

Emotional support and safety
Did your organization provide (…)
a. Mental health services? (e.g.,
individual; group counseling support
groups; other therapy; social
programming for children; etc.)
b. Crisis Counseling?

	Law enforcement
	Prosecution
	Courts
	Juvenile justice
	Offender custody and supervision
	Multi-agency (e.g., task forces, response teams, etc.)
	Other government agency (please specify)

c. Safety services? (Safety planning;
witness protection; address
confidentiality; self-defense; etc.)
(Does NOT include protective orders)

4

Yes

Financial and material assistance services
Did your organization provide (…)

G3

All responses
Go to section G [SERVICES FOR
VICTIMS], page 5

	Which designation best describes your government
agency? Select one response.

No

b. Service or victimization information
and referrals? (e.g., information about
crime and victimization; medical referrals;
legal referrals; financial counseling
referrals; other referrals; etc.)

/
MM	

Yes

a. Justice related information and
referrals? (e.g., information about the
justice system and the victim’s role;
notification of events and proceedings;
justice referrals; etc.)

	Calendar year
skip to G2
	Fiscal year
proceed to G1.1
	Both
proceed to G1.1
	

Information and referral services
Did your organization provide (…)

G2

G4

SECTION D
Government Agencies Only
D1

	In what service area/jurisdiction does your non-profit
organization operate? Select one response.
	Nationwide
	Statewide
	Regional/Multi-county/Multi-city
	County wide only
	City wide only
	Specific neighborhood only
	Other (please specify)

	
All responses
page 5

G1

			
E2

We recognize that victim service organizations provide a
wide array of services to victims. For the purposes of this
survey, we are asking about general categories of services
you provided to victims, which may not capture your
victim service offerings in detail. Do your best to place
the services you provided within the general categories
provided.

SECTION G
Services for Victims

	Which designation best describes your non-profit
organization? Select one response.
	Coalition (e.g., State Domestic Violence or Sexual Assault
Coalition)
	A single entity (may or may not have multiple physical
locations)
	Other (please specify)

SECTION C
Campus Organizations Only

Did you provide any of the following services to
victims within the past calendar/fiscal year?

	What designation best describes your for-profit
organization? Select one response.

All responses
Go to section G [SERVICES FOR
VICTIMS], page 5

SECTION E
Non-Profit or Faith-Based
Organizations Only

Go to section G [SERVICES FOR VICTIMS],

The following questions concern services your
organization provided to victims of crime or abuse during
past calendar/fiscal year.

	Private legal office/law firm
	Private counseling service or other mental health care
provider
	Funeral home
	Other commercial or professional entity (please specify)

Go to section G [SERVICES FOR
All responses
VICTIMS], page 5

	Other agency that is NOT justice-based (e.g., human
services, health, education, etc.) (please specify)

C1

F1

	Nationwide
	Statewide
	Regional/Multi-county/Multi-city
	County wide only
	City wide only
	Specific neighborhood only
	Other (please specify)

	Which designation best describes your tribal agency or
organization? Select one response.

All responses
page 5

SECTION F
For-Profit Organizations Only

	In what service area/jurisdiction does your agency
operate in terms of victims served or services delivered?
Select one response.

5

	

Medical and health assistance
Did your organization provide (…)

G5

G10

Yes

No

a. Emergency medical care or
accompaniment?
b. Medical forensic exam or
accompaniment?

G11

Legal and victims’ rights assistance
Did your organization provide (…)

G6

Yes

No

Yes

c. Rape/sexual assault (Other than sexual
victimizations against children)

f. Child physical abuse or neglect

Yes

No

k. Human trafficking (Labor)

b. Supervised child visitation?

l. Human trafficking (Sex)

c. On-scene coordinated response?

m. Survivors of homicide victims

d. Education classes for survivors
regarding victimization dynamics?

n. Victim witness intimidation

H3

	How many paid staff dedicated to working with victims
currently work at your organization part-time (less than 35
hours/week)? Count each person only once. Enter ‘0’ if there
are no paid staff of that type. Include contractual workers in your
counts. Estimates are acceptable.

g. Culturally competent services for the
lesbian, gay, bisexual, transgender,
and/or queer (LGBTQ) community?

s. Burglary

r. Motor vehicle theft

t. Other property crimes
u. Hate crimes

	Did your organization operate a hotline/helpline or crisis
line at any time during the past calendar/fiscal year?

v. Forced marriage
w. Honor related violance (honorrelated domestic violence, including
that perpetrated by family members,
other honor-related violence,
female genital mutilation.) Specify:

proceed to G9
skip to G10

	How many calls did you receive from victims in the past
calendar/fiscal year? Estimates are acceptable.

SECTION I
Funding
I1

	Does your organization use volunteers to provide direct
services to victims?

H4

	How many paid full-time staff dedicated to working with
victims worked at your organization at the beginning
of the past calendar/fiscal year? Count each person only
once. Enter ‘0’ if there are no paid staff of that type. Include
contractual workers in your counts. Estimates are acceptable.
Check box if estimate

H5

	How many paid part-time staff dedicated to working with
victims worked at your organization at the beginning
of the past calendar/fiscal year? Count each person only
once. Enter ‘0’ if there are no paid staff of that type. Include
contractual workers in your counts. Estimates are acceptable.
Check box if estimate

x. Other violent crimes

Check box if estimate

y. Other (specify)

6

	How much total funding did your organization receive
for victim-related programming and services (including
direct services, prevention, outreach, training, and
education efforts) during the past calendar/fiscal
year? Please include direct services, prevention, outreach,
training and education efforts. Estimates are acceptable.
Check box if estimate

Staff at the beginning of the most recent
fiscal year

p. Identity theft
q. Financial fraud and exploitation (Other
than identity theft)

	How many paid part-time staff dedicated to working
with victims did you hire in the past calendar/fiscal
year, whether to fill new positions or to fill vacancies?
Count each person only once. Enter ‘0’ if there are no
paid staff of that type. Include contractual workers in your
counts. Estimates are acceptable.
Check box if estimate

 es
Y
No

o. DUI/DWI crashes

f. Specialized services for specific
settings? (e.g., military; school; college/
university; etc.)

H7

Check box if estimate

j. Robbery

a. Case management?

Check box if estimate

	How many paid staff dedicated to working with victims
currently work at your organization full-time (35 hours or
more/week)? Count each person only once. Enter ‘0’ if there
are no paid staff of that type. Include contractual workers in your
counts. Estimates are acceptable.

g. Elder physical abuse

e. Culturally and ethnically specific
services?

G9

H2

i. Assault (Other than domestic/dating
violence or child/elder abuse)

Did your organization provide (…)

	How many paid full-time staff dedicated to working with
victims did you hire in the past calendar/fiscal year,
whether to fill new positions or to fill vacancies? Count
each person only once. Enter ‘0’ if there are no paid staff
of that type. Include contractual workers in your counts.
Estimates are acceptable.

Check box if estimate

e. Child witness of violence

Other services

	Yes
	No

No

d. Stalking

h. Domestic violence/dating violence

H6

Current Staff

b. Child sexual abuse/sexual assault

c. Immigration assistance? (e.g.,
assistance seeking special visas;
continued presence applications; other
immigration relief; etc.)

G8

H1

a. Adults molested as children

b. Civil justice related assistance? (e.g.,
protective or restraining order; assistance
with family law matters; assistance with
landlord/tenant matters; etc.)

G7

	

Crime type for which victims sought services

a. Criminal/juvenile/military/tribal
justice related assistance?
(e.g., representation; advocacy;
accompaniment; assistance in exercising
victims’ rights; etc.)

	

During the past calendar/fiscal year did victims of
the following crime types seek services from your
organization?

New staff since the beginning of the most recent
calendar/fiscal year

The following questions concern staff dedicated to working
with victims of crime during past calendar/fiscal year.
Provide your answer based on the past fiscal year or the
past calendar year depending on how your organization
operates as answered in Question G1.

Check box if estimate

c. STD/HIV testing?
	

SECTION H
Staffing

	Excluding hotline/helpline or crisis line calls, how
many unique victims received direct services from
your organization/program during the past calendar/
fiscal year? Estimates are acceptable. (Exclude services
provided through a hotline/helpline or crisis line and victims
who only received information through the mail)

7

I2

	How much funding did your organization receive from each
of the following sources during the past calendar/fiscal
year? Enter ‘0’ if you did not receive funding from the source.
The total amount across all sources should equal the amount
provided in Q.I1. Estimates are acceptable.
C
 heck box if information on amount of funding by source is
not available
a. Victims of Crime Act
$
Assistance Grant (VOCA)

	

b. Other Office for Victims of
Crime (OVC)
c. Services, Training, Officers,
and Prosecutors (STOP)
d. Sexual Assault Services
Program (SASP)
e. Other Office on Violence
against Women (OVW)
f. Family Violence Prevention
Services Act (FVPSA)
g. Other federal funding
(please specify)

Check box if estimate

SECTION J
Record Keeping
J1

 es
Y
No
J2

$

$

$
K1

$
Check box if estimate

i. Local government funding

j. Tribal government funding

$
Check box if estimate
K2

k. Source of funds unknown

l. Other funding sources (e.g.,
foundations, corporate funding,
individual donations, insurance
reimbursements, etc.)
I3

Check box if estimate

$
K3

$

$
Check box if estimate
K4

Check box if estimate

	How concerned are you about the burden of grant
reporting?
	Very concerned
	Somewhat concerned
	A little concerned
	Not concerned at all

	Did your organization receive any federal funding for victim
programming or services within the past 5 years? This could
include funding from VOCA, OVC, OVW, a STOP or SASP grant,
or some other funding coming from a federal agency.
Yes
No

	How concerned are you about the predictability of future
funding for your program?
	Very concerned
	Somewhat concerned
	A little concerned
	Not concerned at all

Check box if estimate

$

	How concerned are you about the amount of victim
service funding that your organization received in the
past year?
	Very concerned
	Somewhat concerned
	A little concerned
	Not concerned at all

$

Check box if estimate

	How concerned are you about your organization’s ability
to retain staff?
	Very concerned
	Somewhat concerned
	A little concerned
	Not concerned at all

Check box if estimate

h. State government funding
(NOT state disbursement of
federal grant)

	Does your electronic records system track individual
cases?

SECTION K
Current Issues of Concern to
Victim Service Providers

Check box if estimate

$

Skip to Section K

 es
Y
No

Check box if estimate

Check box if estimate

	Does your organization use an electronic records system
to maintain case files?

K5

	How concerned are you about your organization’s ability
to access technology?
	Very concerned
	Somewhat concerned
	A little concerned
	Not concerned at all

8

Thank you for your participation.

Mailing Instructions
Please place the completed questionnaire into the postage-paid return envelope. If the
envelope has been misplaced, please mail the questionnaire to:
National Census of Victim Service Providers
NORC at the University of Chicago
1 North State Street - 16th Floor
Chicago, IL 60602
If you have any questions, please call NORC toll free at
1-877-504-1086 or email NCVSP@norc.org

Attachment 3b:
Secondary VSP Survey Instrument

National Census of Victim Service Providers
A study by the U.S. Bureau of Justice Statistics to better understand the range of
services available for and provided to different types of crime victims.

Federal agencies may not conduct or sponsor an information collection, and a person is not required to respond to a collection of
information, unless it displays a currently valid OMB Control Number. Public reporting burden for this collection of information is estimated
to average 20 minutes per response, including time for reviewing instructions, searching existing data sources, gathering and maintaining
the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate, or any other
aspects of this collection of information, including suggestions for reducing this burden, to the Director, Bureau of Justice Statistics, 810
Seventh Street NW, Washington, DC 20531. The Omnibus Crime Control and Safe Streets Act of 1968, as amended (42 U.S.C. 3732),
authorizes this information collection. This request for information is in accordance with the clearance requirement of the Paperwork
Reduction Act of 1980, as amended (44 U.S.C. 3507). Although this survey is voluntary, we urgently need and appreciate your cooperation
to make the results comprehensive, accurate, and timely.

OMB Number: 1121-0339
Approval expires 01/31/2016

National Census of Victim Service Providers

S1

Survey Instructions

	Before you begin, please complete the following pieces of
information for your program.

SECTION A
A1

Agency Name:

The primary function of the organization is to provide
services or programming for victims of crime.
Skip to A2
Victim services or programming are one component of the
larger organization (e.g., a hospital, university, community
center, law enforcement agency or prosecutors’ office)
Proceed to A1a

Address:

Please mark your response with an “X” using blue or black ink, as in the examples below.

Address:
Example:

Example:
Right Way		

City, State, ZIP:

Other, specify:

Wrong Way

Main business
phone number:
Director, Victim
Services:

	  A1a. Does your organization have a specific
program(s) or staff that are dedicated to
working with crime victims?
Yes
No

Email address:


Survey Purpose and Sponsors

S2

General Instructions

The National Census of Victim Service Providers (NCVSP) is designed
to fill existing gaps in knowledge and information on the variety of
organizations that provide services to victims of crime, the types of
victims served and services provided, and staffing and resources
available for the provision of services.

Your organization is receiving this survey because it has been
identified as providing at least some services or assistance to victims
of crime. The survey should be completed by the person(s) in your
organization with knowledge of and access to information on the
provision of these services. To help you prepare to take the survey, we
will be asking for information about the number and types of services
your organization provided to victims in the past year, the types
of crimes for which victims sought your services in the past year,
the number of staff providing victim services at your organization,
and your victim services budget. The survey should take about 20
minutes to complete. Please respond to all questions.

This survey is sponsored by the Bureau of Justice Statistics of the U.S.
Department of Justice and funded by the federal Office for Victims of
Crime.

Important Definitions

Confidentiality Assurances

1)	 CRIME - An act which if done by a competent adult or juvenile would
be a criminal offense.

This survey does not ask you to provide information about individual
staff or victims, or any personally identifying information. This
survey will only ask you basic information about your organization,
for example where it is based (e.g., government, campus, medical
facility), types of victims served, and types of services offered.
The information you provide will be publicly available. This study is
voluntary, you may discontinue participation at any time and decline to
answer any questions.

2)	 ABUSE - Includes physical, sexual, emotional, psychological, or
economic actions or threats to control another.
2)	 VICTIM - Any person who comes to the attention of your organization
because of concerns over past, on-going, or potential future crimes
and other abuse(s). This includes victims/survivors who are directly
harmed or threated by such crimes and abuse(s), but also their…
a)	 Family or household members,

Burden Statement

b)	 Legal representatives, or
c)	 Surviving family members, if deceased

Federal agencies may not conduct or sponsor an information
collection, and a person is not required to respond to a collection
of information, unless it displays a currently valid OMB Control
Number. Public reporting burden for this collection of information is
estimated to average 20 minutes per response, including time for
reviewing instructions, searching existing data sources, gathering
and maintaining the data needed, and completing and reviewing
the collection of information. Send comments regarding this burden
estimate, or any other aspects of this collection of information,
including suggestions for reducing this burden, to the Director,
Bureau of Justice Statistics, 810 Seventh Street NW, Washington, DC
20531. The Omnibus Crime Control and Safe Streets Act of 1968,
as amended (42 U.S.C. 3732), authorizes this information collection.
This request for information is in accordance with the clearance
requirement of the Paperwork Reduction Act of 1980, as amended
(44 U.S.C. 3507). Although this survey is voluntary, we urgently need
and appreciate your cooperation to make the results comprehensive,
accurate, and timely.

3)	 SERVICE ­- Efforts that…
a)	 Assist victims with their safety and security;
b)	 Assist victims to understand and participate in the criminal justice
or other legal process;
c)	 Assist victims in recovering from victimization and stabilizing
their lives; or
d)	 Respond to other needs of victims

2

	Did you provide services to victims of crime or abuse
in the past six months? By ‘service to victims of crime or
abuse’ we mean direct assistance, including ­- but not limited
to - referrals, counseling, notices of court proceedings, legal
assistance, shelter, medical response, etc. Please remember
that if victim assistance is just one part of your agency’s
or organization’s activities, we are interested in collecting
information on those victim assistance efforts.
Yes
No

S2a

	Which of the following best describes how your
organization is structured to provide services to victims
of crime or abuse?

A2

Go to A1
Proceed to S2a

	Which of the following best describes your organization?
Select one response.
a. Tribal government or other tribal organization
or entity 	
b. Campus organization or other educational
institution (public or private)
c. Hospital, medical, or emergency facility
(public or private)
d. Government agency 	

	Which of the following best describes your
organization? Select one response.
a. Tribal government or
other tribal organization or
entity 	

G
 o to Section B
[Tribal], page 4

b. Campus organization or other
educational institution (public
or private)

G
 o to Section C
[Campus], page 4

c. Hospital, medical, or
emergency facility (public or
private)

Go to Section G
[Services for
Victims],
page 5

d. Government agency	

Go to Section D
[Government],
page 4

e. Nonprofit or faith-based entity
(501c3 status)

Go to Section E
[Nonprofit or faith
based], page 4

f. For profit entity

 o to Section F
G
[For profit],
page 5

g. Informal entity (e.g., some other

Go to Section G
[Services for
Victims],
page 5

e. Nonprofit or faith-based entity (501c3 status)
f. For profit entity

type of program or group, not formally
a part of an agency, registered
nonprofit, or business; Independent
survivor advocacy and support
groups; volunteer, grassroots, or
survivor network)

g. Informal entity (e.g., some other type of program or

group, not formally a part of an agency, registered nonprofit,
or business; Independent survivor advocacy and support
groups; volunteer, grassroots, or survivor network)

Thank you! You do not need to complete the rest of this
survey. 
Please see mailing instructions after page 8.

3

SECTION B
Tribal Agencies and Organizations Only
B1

D2

	Law enforcement
	Prosecutor
	Court
	Juvenile justice
	Offender custody and supervision
	Advocacy program
	Coalition
	Other justice-based agency (please specify)

E1

	Which designation best describes your campus
organization? Select one response.

G1

	Does your organization operate/report data on a calendar
year or fiscal year?

E2

	In what service area/jurisdiction does your non-profit
organization operate? Select one response.
	Nationwide
	Statewide
	Regional/Multi-county/Multi-city
	County wide only
	City wide only
	Specific neighborhood only
	Other (please specify)

Go to section G [SERVICES FOR VICTIMS],

SECTION D
Government Agencies Only

	

	

DD

For the remainder of the survey, unless indicated otherwise,
provide your answers based on the most recent 12 months
of data – calendar year or fiscal year, depending on how
your organization operates as answered in Question G1.

	
G3

Did your organization provide (…)

b. Material assistance? (e.g., emergency
or transitional shelter; food; clothing;
utility assistance; employment
assistance; etc.)

	Law enforcement
	Prosecution
	Courts
	Juvenile justice
	Offender custody and supervision
	Multi-agency (e.g., task forces, response teams, etc.)
	Other government agency (please specify)

4

Yes

No

Financial and material assistance services

a. Monetary assistance? (e.g., providing
funds or offering assistance in seeking
victim compensation; public benefits
assistance; other emergency funds
assistance; etc.)

All responses
Go to section G [SERVICES FOR
VICTIMS], page 5

	Which designation best describes your government
agency? Select one response.

No

b. Service or victimization information
and referrals? (e.g., information about
crime and victimization; medical referrals;
legal referrals; financial counseling
referrals; other referrals; etc.)

/
MM	

Yes

a. Justice related information and
referrals? (e.g., information about the
justice system and the victim’s role;
notification of events and proceedings;
justice referrals; etc.)

G1.1. W
 hat is the date of the beginning of the fiscal year at
your organization?

		

Information and referral services
Did your organization provide (…)

G2

	Calendar year
skip to G2
	Fiscal year
proceed to G1.1
	Both
proceed to G1.1

			

	

D1

SECTION G
Services for Victims

	Which designation best describes your non-profit
organization? Select one response.
	Coalition (e.g., State Domestic Violence or Sexual Assault
Coalition)
	A single entity (may or may not have multiple physical
locations)
	Other (please specify)

We recognize that victim service organizations provide a
wide array of services to victims. For the purposes of this
survey, we are asking about general categories of services
you provided to victims, which may not capture your
victim service offerings in detail. Do your best to place
the services you provided within the general categories
provided.

All responses
Go to section G [SERVICES FOR
VICTIMS], page 5

SECTION E
Non-Profit or Faith-Based
Organizations Only

SECTION C
Campus Organizations Only

All responses
page 5

For the remaining questions, please think about the
component of your organization that serve victims of crime
and abuse and about the victims who received services
during the past calendar/fiscal year. If your organization
served crime victims through a specific program, think
about that program when answering the remaining
questions.

	What designation best describes your for-profit
organization? Select one response.
	Private legal office/law firm
	Private counseling service or other mental health care
provider
	Funeral home
	Other commercial or professional entity (please specify)

Go to section G [SERVICES FOR
All responses
VICTIMS], page 5

Go to section G [SERVICES FOR VICTIMS],

	Law enforcement/campus security
	Campus disciplinary body or student conduct body
	Physical or mental health service program
	Victim services or advocacy group
	Other campus-based program (please specify)

The following questions concern services your
organization provided to victims of crime or abuse during
past calendar/fiscal year.

Did you provide any of the following services to
victims within the past calendar/fiscal year?

	Other agency that is NOT justice-based (e.g., human
services, health, education, etc.) (please specify)

C1

F1

	Nationwide
	Statewide
	Regional/Multi-county/Multi-city
	County wide only
	City wide only
	Specific neighborhood only
	Other (please specify)

	Which designation best describes your tribal agency or
organization? Select one response.

All responses
page 5

SECTION F
For-Profit Organizations Only

	In what service area/jurisdiction does your agency
operate in terms of victims served or services delivered?
Select one response.

5

	

Emotional support and safety
Did your organization provide (…)

G4

G11

Yes

No

a. Mental health services? (e.g.,
individual; group counseling support
groups; other therapy; social
programming for children; etc.)

G8

	Did your organization operate a hotline/helpline or crisis
line at any time during the past calendar/fiscal year?
	Yes
	No

c. Safety services? (Safety planning;
witness protection; address
confidentiality; self-defense; etc.)
(Does NOT include protective orders)
	

Did your organization provide (…)

G5

G10

Yes

No

a. Emergency medical care or
accompaniment?
b. Medical forensic exam or
accompaniment?

Yes

No

d. Stalking

	
H1

e. Child witness of violence
f. Child physical abuse or neglect
g. Elder physical abuse
h. Domestic violence/dating violence

Current Staff

	Thinking about your organization’s specific program(s)
or staff dedicated to working with victims, how many
paid staff currently work at your organization as
full-time (35 hours or more/week)? Count each person
only once. Enter ‘0’ if there are no paid staff of that type.
Include contractual workers in your counts. Estimates are
acceptable.

i. Assault (Other than domestic/dating
violence or child/elder abuse)
j. Robbery

Check box if estimate
H2

n. Victim witness intimidation

	Thinking about your organization’s specific program(s)
or staff dedicated to working with victims, how many
paid staff currently work at your organization as parttime (less than 35 hours/week)? Count each person
only once. Enter ‘0’ if there are no paid staff of that type.
Include contractual workers in your counts. Estimates are
acceptable.

o. DUI/DWI crashes

Check box if estimate

p. Identity theft
q. Financial fraud and exploitation (Other
than identity theft)

H3

r. Motor vehicle theft

t. Other property crimes

Staff at the beginning of the most recent
fiscal year

u. Hate crimes
v. Forced marriage

Yes

H4

w. Honor related violance (honorrelated domestic violence, including
that perpetrated by family members,
other honor-related violence,
female genital mutilation.) Specify:

Other services
No

a. Case management?
b. Supervised child visitation?

y. Other (specify)

d. Education classes for survivors
regarding victimization dynamics?

	Thinking about your organization’s specific program(s)
or staff dedicated to working with victims, how many
paid full-time staff worked at your organization at the
beginning of the past calendar/fiscal year? Count each
person only once. Enter ‘0’ if there are no paid staff of that
type. Include contractual workers in your counts. Estimates
are acceptable.
Check box if estimate

x. Other violent crimes

c. On-scene coordinated response?

	Does your organization use volunteers to provide direct
services to victims?
 es
Y
No

s. Burglary

c. Immigration assistance? (e.g.,
assistance seeking special visas;
continued presence applications; other
immigration relief; etc.)

Did your organization provide (…)

c. Rape/sexual assault (Other than sexual
victimizations against children)

m. Survivors of homicide victims

b. Civil justice related assistance? (e.g.,
protective or restraining order; assistance
with family law matters; assistance with
landlord/tenant matters; etc.)

G7

b. Child sexual abuse/sexual assault

l. Human trafficking (Sex)

a. Criminal/juvenile/military/tribal
justice related assistance?
(e.g., representation; advocacy;
accompaniment; assistance in exercising
victims’ rights; etc.)

	

No

k. Human trafficking (Labor)

Legal and victims’ rights assistance
Did your organization provide (…)

G6

	Excluding hotline/helpline or crisis line calls, how
many unique victims received direct services from
your organization/program during the past calendar/
fiscal year? Estimates are acceptable. (Exclude services
provided through a hotline/helpline or crisis line and victims
who only received information through the mail)
Check box if estimate

c. STD/HIV testing?
	

	How many calls did you receive from victims in the past
calendar/fiscal year? Estimates are acceptable.
Check box if estimate

Medical and health assistance

The following questions concern staff dedicated to
working with victims of crime during past calendar/fiscal
year. Provide your answer based on the past fiscal
year or the past calendar year depending on how your
organization operates as answered in Question G1.

a. Adults molested as children

b. Crisis Counseling?
G9

Crime type for which victims sought services
Yes

proceed to H9
skip to H10

SECTION H
Staffing

During the past calendar/fiscal year did victims of
the following crime types seek services from your
organization?

H5

e. Culturally and ethnically specific
services?
f. Specialized services for specific
settings? (e.g., military; school; college/
university; etc.)
g. Culturally competent services for the
lesbian, gay, bisexual, transgender,
and/or queer (LGBTQ) community?

	Thinking about your organization’s specific program(s)
or staff dedicated to working with victims, how many
paid part-time staff worked at your organization at the
beginning of the past calendar/fiscal year? Count each
person only once. Enter ‘0’ if there are no paid staff of that
type. Include contractual workers in your counts. Estimates
are acceptable.
Check box if estimate

6

7

New staff since the beginning of the most recent fiscal
year
H6

I2

	Thinking about your organization’s specific program(s) or
staff dedicated to working with victims, how many paid
full-time staff dedicated to working with victims did you hire
in the past calendar/fiscal year, whether to fill new positions
or to fill vacancies? Count each person only once. Enter ‘0’ if
there are no paid staff of that type. Include contractual workers
	
in your counts. Estimates are acceptable.

	Thinking about your organization’s specific program(s) or
staff dedicated to working with victims, how many paid
part-time staff dedicated to working with victims did you
hire in the past calendar/fiscal year, whether to fill new
positions or to fill vacancies? Count each person only once.
Enter ‘0’ if there are no paid staff of that type. Include contractual
workers in your counts. Estimates are acceptable.

b. Other Office for Victims of
Crime (OVC)
c. Services, Training, Officers,
and Prosecutors (STOP)
d. Sexual Assault Services
Program (SASP)

Check box if estimate

e. Other Office on Violence
against Women (OVW)

SECTION I
Funding
I1

I3

f. Family Violence Prevention
Services Act (FVPSA)

	Thinking about your organization’s specific program(s) or
staff dedicated to working with crime victims, how much
total funding did your organization receive for victim-related
programming and services (including direct services,
prevention, outreach, training, and education efforts) during
the past calendar/fiscal year? Please include direct services,
prevention, outreach, training and education efforts. Estimates
are acceptable.

g. Other federal funding
(please specify)

	Thinking about your organization’s specific program(s)
or staff dedicated to working with crime victims, did
your organization receive any federal funding for victim
programming or services in the past 5 years? This could
include funding from VOCA, OVC, OVW, a STOP or SASP grant,
or some other funding coming from a federal agency.

SECTION J
Record Keeping

Check box if estimate
J1

$

SECTION K
Current Issues of Concern to
Victim Service Providers
K1

Yes
No

C
 heck box if information on amount of funding by source
is not available
a. Victims of Crime Act
$
Assistance Grant (VOCA)

Check box if estimate
H7

	Thinking about your organization’s specific program(s)
or staff dedicated to working with crime victims, how
much funding did your organization receive from each
of the following sources during the past calendar/fiscal
year? Estimates are acceptable. Enter ‘0’ if you did not
receive funding from the source. The total amount across all
sources should equal the amount provided in item I1.

Check box if estimate

$

	Very concerned
	Somewhat concerned
	A little concerned
	Not concerned at all
K2

	Does your organization use an electronic records system to
maintain case files?
 es
Y
No

J2

Skip to Section K

Check box if estimate

$

	Does your electronic records system track individual
cases?

K3

 es
Y
No

$
K4

$

i. Local government funding

Check box if estimate

j. Tribal government funding

k. Source of funds unknown

l. Other funding sources (e.g.,
foundations, corporate funding,
individual donations, insurance
reimbursements, etc.)

$
Check box if estimate
K5

$
Check box if estimate

Check box if estimate

Check box if estimate

$
Check box if estimate

	How concerned are you about your organization’s ability
to access technology?
	Very concerned
	Somewhat concerned
	A little concerned
	Not concerned at all

$

$

	How concerned are you about the burden of grant
reporting?
	Very concerned
	Somewhat concerned
	A little concerned
	Not concerned at all

Check box if estimate

h. State government funding
(NOT state disbursement of
federal grant)

	How concerned are you about the predictability of future
funding for your program?
	Very concerned
	Somewhat concerned
	A little concerned
	Not concerned at all

Check box if estimate

Check box if estimate

	How concerned are you about the amount of victim
service funding that your organization received in the
past year?
	Very concerned
	Somewhat concerned
	A little concerned
	Not concerned at all

Check box if estimate

$

	How concerned are you about your organization’s ability
to retain staff?

Thank you for your participation.

Mailing Instructions
Please place the completed questionnaire into the postage-paid return envelope. If the
envelope has been misplaced, please mail the questionnaire to:
National Census of Victim Service Providers
NORC at the University of Chicago
1 North State Street - 16th Floor
Chicago, IL 60602

8

If you have any questions, please call NORC toll free at
1-877-504-1086 or email NCVSP@norc.org
9

Attachment 3c:
Incidental VSP Survey Instrument

National Census of Victim Service Providers
A study by the U.S. Bureau of Justice Statistics to better understand the range of
services available for and provided to different types of crime victims.

Federal agencies may not conduct or sponsor an information collection, and a person is not required to respond to a collection of
information, unless it displays a currently valid OMB Control Number. Public reporting burden for this collection of information is estimated
to average 20 minutes per response, including time for reviewing instructions, searching existing data sources, gathering and maintaining
the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate, or any other
aspects of this collection of information, including suggestions for reducing this burden, to the Director, Bureau of Justice Statistics, 810
Seventh Street NW, Washington, DC 20531. The Omnibus Crime Control and Safe Streets Act of 1968, as amended (42 U.S.C. 3732),
authorizes this information collection. This request for information is in accordance with the clearance requirement of the Paperwork
Reduction Act of 1980, as amended (44 U.S.C. 3507). Although this survey is voluntary, we urgently need and appreciate your cooperation
to make the results comprehensive, accurate, and timely.

OMB Number: 1121-0339
Approval expires 01/31/2016

National Census of Victim Service Providers

S1

Survey Instructions

	Before you begin, please complete the following pieces of
information for your program.

SECTION A
A1

Agency Name:

The primary function of the organization is to provide
services or programming for victims of crime.
Skip to A2
Victim services or programming are one component of the
larger organization (e.g., a hospital, university, community
center, law enforcement agency or prosecutors’ office)
Proceed to A1a

Address:

Please mark your response with an “X” using blue or black ink, as in the examples below.

Address:
Example:

Example:
Right Way		

City, State, ZIP:

Other, specify:

Wrong Way

Main business
phone number:
Director, Victim
Services:

	  A1a. Does your organization have a specific
program(s) or staff that are dedicated to
working with crime victims?
Yes
No

Email address:


Survey Purpose and Sponsors

S2

General Instructions

The National Census of Victim Service Providers (NCVSP) is designed
to fill existing gaps in knowledge and information on the variety of
organizations that provide services to victims of crime, the types of
victims served and services provided, and staffing and resources
available for the provision of services.

Your organization is receiving this survey because it has been
identified as providing at least some services or assistance to victims
of crime. The survey should be completed by the person(s) in your
organization with knowledge of and access to information on the
provision of these services. To help you prepare to take the survey, we
will be asking for information about the number and types of services
your organization provided to victims in the past year, the types
of crimes for which victims sought your services in the past year,
the number of staff providing victim services at your organization,
and your victim services budget. The survey should take about 20
minutes to complete. Please respond to all questions.

This survey is sponsored by the Bureau of Justice Statistics of the U.S.
Department of Justice and funded by the federal Office for Victims of
Crime.

Important Definitions

Confidentiality Assurances

1)	 CRIME - An act which if done by a competent adult or juvenile would
be a criminal offense.

This survey does not ask you to provide information about individual
staff or victims, or any personally identifying information. This
survey will only ask you basic information about your organization,
for example where it is based (e.g., government, campus, medical
facility), types of victims served, and types of services offered.
The information you provide will be publicly available. This study is
voluntary, you may discontinue participation at any time and decline to
answer any questions.

2)	 ABUSE - Includes physical, sexual, emotional, psychological, or
economic actions or threats to control another.
2)	 VICTIM - Any person who comes to the attention of your organization
because of concerns over past, on-going, or potential future crimes
and other abuse(s). This includes victims/survivors who are directly
harmed or threated by such crimes and abuse(s), but also their…
a)	 Family or household members,

Burden Statement

b)	 Legal representatives, or
c)	 Surviving family members, if deceased

Federal agencies may not conduct or sponsor an information
collection, and a person is not required to respond to a collection
of information, unless it displays a currently valid OMB Control
Number. Public reporting burden for this collection of information is
estimated to average 20 minutes per response, including time for
reviewing instructions, searching existing data sources, gathering
and maintaining the data needed, and completing and reviewing
the collection of information. Send comments regarding this burden
estimate, or any other aspects of this collection of information,
including suggestions for reducing this burden, to the Director,
Bureau of Justice Statistics, 810 Seventh Street NW, Washington, DC
20531. The Omnibus Crime Control and Safe Streets Act of 1968,
as amended (42 U.S.C. 3732), authorizes this information collection.
This request for information is in accordance with the clearance
requirement of the Paperwork Reduction Act of 1980, as amended
(44 U.S.C. 3507). Although this survey is voluntary, we urgently need
and appreciate your cooperation to make the results comprehensive,
accurate, and timely.

3)	 SERVICE ­- Efforts that…
a)	 Assist victims with their safety and security;
b)	 Assist victims to understand and participate in the criminal justice
or other legal process;
c)	 Assist victims in recovering from victimization and stabilizing
their lives; or
d)	 Respond to other needs of victims

2

	Did you provide services to victims of crime or abuse
in the past six months? By ‘service to victims of crime or
abuse’ we mean direct assistance, including ­- but not limited
to - referrals, counseling, notices of court proceedings, legal
assistance, shelter, medical response, etc. Please remember
that if victim assistance is just one part of your agency’s
or organization’s activities, we are interested in collecting
information on those victim assistance efforts.
Yes
No

S2a

	Which of the following best describes how your
organization is structured to provide services to victims
of crime or abuse?

A2

Go to A1
Proceed to S2a

	Which of the following best describes your organization?
Select one response.
a. Tribal government or other tribal organization
or entity 	
b. Campus organization or other educational
institution (public or private)
c. Hospital, medical, or emergency facility
(public or private)
d. Government agency 	

	Which of the following best describes your
organization? Select one response.
a. Tribal government or
other tribal organization or
entity 	

G
 o to Section B
[Tribal], page 4

b. Campus organization or other
educational institution (public
or private)

G
 o to Section C
[Campus], page 4

c. Hospital, medical, or
emergency facility (public or
private)

Go to Section G
[Services for
Victims],
page 5

d. Government agency	

Go to Section D
[Government],
page 4

e. Nonprofit or faith-based entity
(501c3 status)

Go to Section E
[Nonprofit or faith
based], page 4

f. For profit entity

 o to Section F
G
[For profit],
page 5

g. Informal entity (e.g., some other

Go to Section G
[Services for
Victims],
page 5

e. Nonprofit or faith-based entity (501c3 status)
f. For profit entity

type of program or group, not formally
a part of an agency, registered
nonprofit, or business; Independent
survivor advocacy and support
groups; volunteer, grassroots, or
survivor network)

g. Informal entity (e.g., some other type of program or

group, not formally a part of an agency, registered nonprofit,
or business; Independent survivor advocacy and support
groups; volunteer, grassroots, or survivor network)

Thank you! You do not need to complete the rest of this
survey. 
Please see mailing instructions after page 8.

3

SECTION B
Tribal Agencies and Organizations Only
B1

D2

	Law enforcement
	Prosecutor
	Court
	Juvenile justice
	Offender custody and supervision
	Advocacy program
	Coalition
	Other justice-based agency (please specify)

E1

	Which designation best describes your campus
organization? Select one response.

G1

	Does your organization operate/report data on a calendar
year or fiscal year?

E2

	In what service area/jurisdiction does your non-profit
organization operate? Select one response.
	Nationwide
	Statewide
	Regional/Multi-county/Multi-city
	County wide only
	City wide only
	Specific neighborhood only
	Other (please specify)

Go to section G [SERVICES FOR VICTIMS],

SECTION D
Government Agencies Only

	

	

DD

For the remainder of the survey, unless indicated otherwise,
provide your answers based on the most recent 12 months
of data – calendar year or fiscal year, depending on how
your organization operates as answered in Question G1.

	
G3

Did your organization provide (…)

b. Material assistance? (e.g., emergency
or transitional shelter; food; clothing;
utility assistance; employment
assistance; etc.)

	Law enforcement
	Prosecution
	Courts
	Juvenile justice
	Offender custody and supervision
	Multi-agency (e.g., task forces, response teams, etc.)
	Other government agency (please specify)

4

Yes

No

Financial and material assistance services

a. Monetary assistance? (e.g., providing
funds or offering assistance in seeking
victim compensation; public benefits
assistance; other emergency funds
assistance; etc.)

All responses
Go to section G [SERVICES FOR
VICTIMS], page 5

	Which designation best describes your government
agency? Select one response.

No

b. Service or victimization information
and referrals? (e.g., information about
crime and victimization; medical referrals;
legal referrals; financial counseling
referrals; other referrals; etc.)

/
MM	

Yes

a. Justice related information and
referrals? (e.g., information about the
justice system and the victim’s role;
notification of events and proceedings;
justice referrals; etc.)

G1.1. W
 hat is the date of the beginning of the fiscal year at
your organization?

		

Information and referral services
Did your organization provide (…)

G2

	Calendar year
skip to G2
	Fiscal year
proceed to G1.1
	Both
proceed to G1.1

			

	

D1

SECTION G
Services for Victims

	Which designation best describes your non-profit
organization? Select one response.
	Coalition (e.g., State Domestic Violence or Sexual Assault
Coalition)
	A single entity (may or may not have multiple physical
locations)
	Other (please specify)

We recognize that victim service organizations provide a
wide array of services to victims. For the purposes of this
survey, we are asking about general categories of services
you provided to victims, which may not capture your
victim service offerings in detail. Do your best to place
the services you provided within the general categories
provided.

All responses
Go to section G [SERVICES FOR
VICTIMS], page 5

SECTION E
Non-Profit or Faith-Based
Organizations Only

SECTION C
Campus Organizations Only

All responses
page 5

For the remaining questions, please think about staff
members and other resources within your organization
who regularly work with victims of crime and abuse and
about the victims who received services during the past
calendar/fiscal year. From here on out, if we ask about
your organization, we mean just those staff members and
resources.

	What designation best describes your for-profit
organization? Select one response.
	Private legal office/law firm
	Private counseling service or other mental health care
provider
	Funeral home
	Other commercial or professional entity (please specify)

Go to section G [SERVICES FOR
All responses
VICTIMS], page 5

Go to section G [SERVICES FOR VICTIMS],

	Law enforcement/campus security
	Campus disciplinary body or student conduct body
	Physical or mental health service program
	Victim services or advocacy group
	Other campus-based program (please specify)

The following questions concern services your
organization provided to victims of crime or abuse during
past calendar/fiscal year.

Did you provide any of the following services to
victims within the past calendar/fiscal year?

	Other agency that is NOT justice-based (e.g., human
services, health, education, etc.) (please specify)

C1

F1

	Nationwide
	Statewide
	Regional/Multi-county/Multi-city
	County wide only
	City wide only
	Specific neighborhood only
	Other (please specify)

	Which designation best describes your tribal agency or
organization? Select one response.

All responses
page 5

SECTION F
For-Profit Organizations Only

	In what service area/jurisdiction does your agency
operate in terms of victims served or services delivered?
Select one response.

5

	

Emotional support and safety
Did your organization provide (…)

G4

G8

Yes

No

a. Mental health services? (e.g.,
individual; group counseling support
groups; other therapy; social
programming for children; etc.)

	Yes
	No
G9

b. Crisis Counseling?
c. Safety services? (Safety planning;
witness protection; address
confidentiality; self-defense; etc.)
(Does NOT include protective orders)
	

G10

Yes

No

a. Emergency medical care or
accompaniment?

Yes

No

b. Child sexual abuse/sexual assault
c. Rape/sexual assault (Other than sexual
victimizations against children)
d. Stalking

	
H1

e. Child witness of violence
f. Child physical abuse or neglect
g. Elder physical abuse
h. Domestic violence/dating violence

Current Staff

	Thinking about your organization’s paid staff
responsible for working with victims, how many paid
staff currently work at your organization as fulltime (35 hours or more/week)? Count each person
only once. Enter ‘0’ if there are no paid staff of that type.
Include contractual workers in your counts. Estimates are
acceptable.

i. Assault (Other than domestic/dating
violence or child/elder abuse)

Check box if estimate
H2

n. Victim witness intimidation

	Thinking about your organization’s paid staff
responsible for working with victims, how many paid
staff currently work at your organization as parttime (less than 35 hours/week)? Count each person
only once. Enter ‘0’ if there are no paid staff of that type.
Include contractual workers in your counts. Estimates are
acceptable.

o. DUI/DWI crashes

Check box if estimate

p. Identity theft
q. Financial fraud and exploitation (Other
than identity theft)

H3

r. Motor vehicle theft

t. Other property crimes

Staff at the beginning of the most recent
fiscal year

u. Hate crimes
v. Forced marriage

Yes

H4

w. Honor related violance (honorrelated domestic violence, including
that perpetrated by family members,
other honor-related violence,
female genital mutilation.) Specify:

Other services
No

a. Case management?
b. Supervised child visitation?

y. Other (specify)

d. Education classes for survivors
regarding victimization dynamics?

	Thinking about your organization’s paid staff
responsible for working with victims, how many paid
full-time staff worked at your organization at the
beginning of the past calendar/fiscal year? Count each
person only once. Enter ‘0’ if there are no paid staff of that
type. Include contractual workers in your counts. Estimates
are acceptable.
Check box if estimate

x. Other violent crimes

c. On-scene coordinated response?

	Does your organization use volunteers to provide direct
services to victims?
 es
Y
No

s. Burglary

c. Immigration assistance? (e.g.,
assistance seeking special visas;
continued presence applications; other
immigration relief; etc.)

Did your organization provide (…)

	Excluding hotline/helpline or crisis line calls, how
many unique victims received direct services from
your organization/program during the past calendar/
fiscal year? Estimates are acceptable. (Exclude services
provided through a hotline/helpline or crisis line and victims
who only received information through the mail)

a. Adults molested as children

m. Survivors of homicide victims

b. Civil justice related assistance? (e.g.,
protective or restraining order; assistance
with family law matters; assistance with
landlord/tenant matters; etc.)

G7

	How many calls did you receive from victims in the past
calendar/fiscal year? Estimates are acceptable.

No

l. Human trafficking (Sex)

a. Criminal/juvenile/military/tribal
justice related assistance?
(e.g., representation; advocacy;
accompaniment; assistance in exercising
victims’ rights; etc.)

	

Yes

The following questions concern staff dedicated to
working with victims of crime during past calendar/fiscal
year. Provide your answer based on the past fiscal
year or the past calendar year depending on how your
organization operates as answered in Question G1.

k. Human trafficking (Labor)

Legal and victims’ rights assistance
Did your organization provide (…)

SECTION H
Staffing

During the past calendar/fiscal year did victims of
the following crime types seek services from your
organization?

j. Robbery

c. STD/HIV testing?

G6

G11

Crime type for which victims sought services

Check box if estimate

b. Medical forensic exam or
accompaniment?

	

proceed to H9
skip to H10

Check box if estimate

Medical and health assistance
Did your organization provide (…)

G5

	Did your organization operate a hotline/helpline or crisis
line at any time during the past calendar/fiscal year?

H5

e. Culturally and ethnically specific
services?
f. Specialized services for specific
settings? (e.g., military; school; college/
university; etc.)
g. Culturally competent services for the
lesbian, gay, bisexual, transgender,
and/or queer (LGBTQ) community?

	Thinking about your organization’s paid staff
responsible for working with victims, how many paid
part-time staff worked at your organization at the
beginning of the past calendar/fiscal year? Count each
person only once. Enter ‘0’ if there are no paid staff of that
type. Include contractual workers in your counts. Estimates
are acceptable.
Check box if estimate

6

7

New staff since the beginning of the most recent fiscal
year
H6

I2

	Thinking about your organization’s specific program(s) or
staff responsible for working with victims, how many paid
full-time staff dedicated to working with victims did you hire
in the past calendar/fiscal year, whether to fill new positions
or to fill vacancies? Count each person only once. Enter ‘0’ if
	
there are no paid staff of that type. Include contractual workers
in your counts. Estimates are acceptable.

b. Other Office for Victims of
Crime (OVC)

	Thinking about your organization’s specific program(s) or
staff responsible for working with victims, how many paid
part-time staff dedicated to working with victims did you
hire in the past calendar/fiscal year, whether to fill new
positions or to fill vacancies? Count each person only once.
Enter ‘0’ if there are no paid staff of that type. Include contractual
workers in your counts. Estimates are acceptable.

		

c. Services, Training, Officers,
and Prosecutors (STOP)
d. Sexual Assault Services
Program (SASP)

Check box if estimate

e. Other Office on Violence
against Women (OVW)

SECTION I
Funding
I1

I3

f. Family Violence Prevention
Services Act (FVPSA)
g. Other federal funding
(please specify)

	Thinking about your organization’s specific program(s) or
staff responsible for working with crime victims, how much
total funding did your organization receive for victim-related
programming and services (including direct services,
prevention, outreach, training, and education efforts) during
the past calendar/fiscal year? Please include direct services,
prevention, outreach, training and education efforts. Estimates
are acceptable.

	Thinking about your organization’s specific program(s)
or staff dedicated to working with crime victims, did
your organization receive any federal funding for victim
programming or services in the past 5 years? This could
include funding from VOCA, OVC, OVW, a STOP or SASP grant,
or some other funding coming from a federal agency.

SECTION J
Record Keeping

Check box if estimate

$

J1

Check box if estimate

$

J2

Check box if estimate

$
Check box if estimate

K1

K2

K3

 es
Y
No

Check box if estimate
K4

Check box if estimate

h. State government funding
(NOT state disbursement of
federal grant)
i. Local government funding

Check box if estimate

j. Tribal government funding

k. Source of funds unknown

l. Other funding sources (e.g.,
foundations, corporate funding,
individual donations, insurance
reimbursements, etc.)

Check box if estimate
K5

Check box if estimate

Check box if estimate

$

$
Check box if estimate

	How concerned are you about your organization’s ability
to access technology?
	Very concerned
	Somewhat concerned
	A little concerned
	Not concerned at all

$

Check box if estimate

	How concerned are you about the burden of grant
reporting?
	Very concerned
	Somewhat concerned
	A little concerned
	Not concerned at all

$

$

	How concerned are you about the predictability of future
funding for your program?
	Very concerned
	Somewhat concerned
	A little concerned
	Not concerned at all

$

$

	How concerned are you about the amount of victim
service funding that your organization received in the
past year?
	Very concerned
	Somewhat concerned
	A little concerned
	Not concerned at all

Skip to Section K

	Does your electronic records system track individual
cases?

	How concerned are you about your organization’s ability
to retain staff?
	Very concerned
	Somewhat concerned
	A little concerned
	Not concerned at all

	Does your organization use an electronic records system to
maintain case files?
 es
Y
No

Check box if estimate

$

SECTION K
Current Issues of Concern to
Victim Service Providers

Yes
No

C
 heck box if information on amount of funding by source
is not available
a. Victims of Crime Act
$
Assistance Grant (VOCA)

Check box if estimate
H7

	How much funding allocated for providing services to
victims did your organization receive from each of the
following sources during the past calendar/fiscal year?
Estimates are acceptable. Enter ‘0’ if you did not receive
funding from the source. The total amount across all sources
should equal the amount provided in item I1.

Thank you for your participation.

Mailing Instructions
Please place the completed questionnaire into the postage-paid return envelope. If the
envelope has been misplaced, please mail the questionnaire to:
National Census of Victim Service Providers
NORC at the University of Chicago
1 North State Street - 16th Floor
Chicago, IL 60602

8

If you have any questions, please call NORC toll free at
1-877-504-1086 or email NCVSP@norc.org
9

Attachment 4:
CVSP Online Survey Welcome Screen Displaying OMB number

Attachment 5:
Cognitive Testing Report

 

COGNITIVE TESTING REPORT
 
To conduct an initial test the National Survey of Victim Service Provider (NSVSP) instruments, we 
administered two rounds of cognitive interviews with a sample of Victim Service Providers (VSPs). 
Because VSPs encompass a wide array of organization types, we made an effort to recruit various 
providers within each of the three broad category types ‐‐ primary providers (e.g., domestic violence 
shelters,  rape crisis centers,  homicide survivor groups, etc.), secondary providers (e.g., prosecutor‐
based providers,  hospital‐based providers,  campus providers, etc.), and tertiary providers (e.g., 
homeless shelters that provide services to victims but do not have specific programs or staff dedicated 
to working with crime victims).  Table 1 provides a summary of the number of VSPs within each VSP 
category that participated in the cognitive interviews. 
Table 1: Number of Cognitive Interview VSP’s by Category 
Cognitive 
Primary VSP 
Secondary VSP 
Interview 
Round One 
3 
5 
Round Two 
4 
3 
Total 
7 
8 
 

Tertiary VSP 

Total 

1 
0 
1 

8 
7 
15 

Most participants’ cognitive interview feedback resulted in minor edits to question wording or tweaks to 
particular response items.  However, some cognitive interview feedback resulted in more substantial 
edits to particular questions and the addition of a few new items.  During the first round of cognitive 
testing, many cognitive interview participants reported taking an hour or more to complete the survey 
in its entirety. Therefore, we also made edits to the instrument following the first round of cognitive 
testing in an effort to shorten sections while preserving as much meaningful data as possible 
(participants during the subsequent round of cognitive testing were able to complete the edited 
instrument in 30 minutes or less).  Below, we summarize major substantive changes to existing 
questions and describe new items that were added to the instrument based upon both rounds of 
cognitive testing. 
Edits to existing items 
Section G: Services for Victims 
Because the first round of the cognitive testing revealed most participants were taking an hour or more 
to complete the instrument, we edited the services provided question to create a shorter list response 
options. The condensed services list still encompasses the bulk of services provided but is easier for 
providers to complete.  
 
In addition, some respondents reported confusion when responding to the questions asking about the 
types of crime victims receiving services.  Respondents were unsure whether to report all crime types 
experienced by victims or only report the presenting crimes types for which victims initially sought 
services. While both pieces of information are potentially of importance, one of the main purposes of 
the full survey is to obtain a better picture of the victim services field.  While there are many variations 

 
in VSPs, a principle distinguishing feature is their victimization focus.  To be able to compare answers by 
groups of providers with differing victim‐focuses, we edited the victim type question to ask about crime 
types for which victims sought services.  
  
Section H: Staffing  
Respondents reported a significant amount of burden and confusion when asked to classify staff according 
to position type. Since we primarily plan to use staffing levels to classify organizations by size, we edited 
questions  under  Section  H  to  solely  ask  about  the  total  number  of  full‐time  and  part‐time  paid  staff, 
dropping counts of volunteers and breakouts by position type.  
Section I: Funding 
 
Cognitive interview results indicated that funding questions asking about a provider’s total budget for 
direct services to crime victims was difficult for respondents to answer, even for providers whose sole 
purpose is centered around victimization. Activities for which providers are funded may also include 
prevention, outreach, public education, policy advocacy, and networking. Therefore, we edited funding 
questions to ask more broadly about victim‐related programming, including direct services, prevention, 
outreach and education efforts.  
Section J: Record Keeping 
Some respondents reported confusion when answering questions about the type of electronic 
management systems they use to track individual cases.  To reduce confusion, we edited the question to 
simply ask respondents whether their organization uses an electronic management system to maintain 
case files. If respondents answer affirmatively, they are then asked whether the system tracks all 
individual cases.  
Additional items 
Section G: Services for Victims 
Cognitive interview participants reported some difficulty answering questions according to the 
reference period of the prior 12 months, as different organization operate on different schedules. To 
avoid potentially high levels of missing item responses due confusion/difficulty with the time period 
requirement, we added a question to the instrument at the beginning of Section G that asks, “Does your 
organization operate/report data on a calendar year or fiscal year?” If the respondent reports, “fiscal 
year” a follow up question then asks the date of the beginning of the fiscal year. All subsequent 
questions then ask about the most recent calendar/fiscal year, depending on which option the 
respondent selected.  
 
Section H: Staffing  
To reduce respondent burden, we no longer ask for counts of volunteers in the staffing question.  To still 
be able to provide some information about providers’ use of volunteers, we add a separate question to 
Section H that simply asks whether the organization uses volunteers to provide services to victims. 
 
 

 
 
 
Section K: Current Issues of Concern to Victim Service Providers 
 
To provide VSPs the opportunity to report on areas of concern, we added Section K which includes a 
series of questions asking respondents to indicate their organization’s level of concern about issues 
relevant to the operation of victim service programming. Respondents are asked to rate their level of 
concern about their organization’s ability to retain staff, the amount of victim services funding their 
organization received in the past year, the predictability of future funding, the burden of grant 
reporting, and their organization’s ability to access technology.   
 

Attachment 6:
Federal Register Notice, Vol. 81, No. 6, page 122
Billing Code: 4410-18
DEPARTMENT OF JUSTICE
[OMB Number XXXX-XXXX]
Agency Information Collection Activities;
Proposed eCollection eComments Requested;
Approval of a new collection; comments requested: Census of Victim Service Providers (VSP
Census)
AGENCY: Bureau of Justice Statistics, Department of Justice
ACTION: 60-day Notice.
====================================================================

SUMMARY: The Department of Justice (DOJ), Office of Justice Programs, Bureau of Justice Statistics,
will be submitting the following information collection request to the Office of Management and Budget
(OMB) for review and approval in accordance with the Paperwork Reduction Act of 1995.

DATES: Comments are encouraged and will be accepted for 60 days until [INSERT DATE 60 DAYS
AFTER DATE OF PUBLICATION IN THE FEDERAL REGISTER].

FOR FURTHER INFORMATION CONTACT:

If you have additional comments especially on the estimated public burden or associated response time,
suggestions, or need a copy of the proposed information collection instrument with instructions or
additional information, please contact Lynn Langton, Statistician, Bureau of Justice Statistics, 810
Seventh Street NW, Washington, DC 20531 (email: Lynn.Langton@usdoj.gov; telephone: 202-3533328).

SUPPLEMENTARY INFORMATION: Written comments and suggestions from the public and
affected agencies concerning the proposed collection of information are encouraged. Your comments
should address one or more of the following four points:

-

Evaluate whether the proposed collection of information is necessary for the proper
performance of the functions of the Bureau of Justice Statistics, including whether the
information will have practical utility;

-

Evaluate the accuracy of the agency’s estimate of the burden of the proposed collection of
information, including the validity of the methodology and assumptions used;

-

Evaluate whether and if so how the quality, utility, and clarity of the information to be
collected can be enhanced; and

-

Minimize the burden of the collection of information on those who are to respond, including
through the use of appropriate automated, electronic, mechanical, or other technological
collection techniques or other forms of information technology, e.g., permitting electronic
submission of responses.

Overview of this information collection:
1) Type of Information Collection: New collection.
2) The Title of the Form/Collection: Census of Victim Service Providers
3) The agency form number, if any, and the applicable component of the Department sponsoring
the collection: The form numbers for the collection are VSP-1, VSP-2, and VSP-3. The
applicable component within the Department of Justice is the Bureau of Justice Statistics, in
the Office of Justice Programs.

4) Affected public who will be asked or required to respond, as well as a brief abstract:
Organizations that have been identified as providing services to victims of crime or
abuse will be asked to respond. The Census of Victim Service Providers is the first
national collection to gather data on the characteristics, functions, and resources of
entities that provide assistance to victims of crime or abuse.
5) An estimate of the total number of respondents and the amount of time estimated for an
average respondent to respond: An estimated 31,000 victim service providers will be
asked to respond to the survey. About 15% of entities will no longer be in business or
no longer serving victims and these respondents will be ineligible to complete the
survey instrument. For the remaining 26,350 victim service providers, it will take the
average interviewed respondent an estimated 20 minutes to respond.

6) An estimate of the total public burden (in hours) associated with the collection: There
are an estimated 8,783 total burden hours associated with this collection.

If additional information is required contact: Jerri Murray, Department Clearance Officer, United States
Department of Justice, Justice Management Division, Policy and Planning Staff, Two Constitution
Square, 145 N street NE, 3E.405B, Washington, DC 20530.
Dated:

________________________________
Jerri Murray,
Department Clearance Officer for PRA,
U.S. Department of Justice.

Attachment 7:
Federal Register Notice, Vol. 81, No. 60, page 17495

Federal Register / Vol. 81, No. 60 / Tuesday, March 29, 2016 / Notices
Area; and regular business items such as
approving the previous meeting’s
minutes, member round-table, and
planning the next meeting’s agenda.
Any other matters that may reasonably
come before the SMAC may also be
addressed. A public comment period is
available both days. Unless otherwise
approved by the SMAC Chair, the
public comment period will last no
longer than 30 minutes, and each
speaker may address the SMAC for a
maximum of five minutes. The public is
welcome to attend all sessions,
including the field tour, but must
provide personal transportation.
Rhonda Karges,
Andrews/Steens Resource Area Field
Manager.
[FR Doc. 2016–07047 Filed 3–28–16; 8:45 am]
BILLING CODE 4310–33–P

DEPARTMENT OF THE INTERIOR
Bureau of Land Management
[LLMTB05000/L10500000.DF0000);
16XL1109AF; MO# 4500089866]

Notice of Filing of Plats of Survey;
Montana
AGENCY:

Bureau of Land Management,
Interior.
ACTION: Notice of filing of plats of
survey.

mstockstill on DSK4VPTVN1PROD with NOTICES

SUMMARY:

The Bureau of Land
Management (BLM) will file the plat of
survey of the lands described below in
the BLM Montana State Office, Billings,
Montana, on April 28, 2016.
DATES: A notice of protest of the survey
must be filed before April 28, 2016 to
be considered. A statement of reasons
for a protest may be filed with the notice
of protest and must filed within 30 days
after the notice of protest is filed.
ADDRESSES: Protests of the survey
should be sent to the Branch of
Cadastral Survey, Bureau of Land
Management, 5001 Southgate Drive,
Billings, Montana 59101–4669.
FOR FURTHER INFORMATION CONTACT:
Marvin Montoya, Cadastral Surveyor,
Branch of Cadastral Survey, Bureau of
Land Management, 5001 Southgate
Drive, Billings, Montana 59101–4669,
telephone (406) 896–5124 or (406) 896–
5003, hmontoya@blm.gov. Persons who
use a telecommunications device for the
deaf (TDD) may call the Federal
Information Relay Service (FIRS) at 1–
800–877–8339 to contact the above
individual during normal business
hours. The FIRS is available 24 hours a
day, 7 days a week, to leave a message
or question with the above individual.

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You will receive a reply during normal
business hours.
SUPPLEMENTARY INFORMATION: This
survey was executed at the request of
the Field Manager, Dillon Field Office,
Dillon, Montana, and was necessary to
determine Federal lands.
The lands we surveyed are:
Principal Meridian, Montana
T. 13 S., R. 12 W.

The plat, in one sheet, representing
the dependent resurvey of dependent
resurvey of a portion of the
subdivisional lines and the subdivision
of section 11, Township 13 South,
Range 12 East, Principal Meridian,
Montana, was accepted March 17, 2016.
We will place a copy of the plat, in
one sheet, and related field notes we
described in the open files. They will be
available to the public as a matter of
information. If the BLM receives a
protest against this survey, as shown on
this plat, in one sheet, prior to the date
of the official filing, we will stay the
filing pending our consideration of the
protest. We will not officially file this
plat, in one sheet, until the day after we
have accepted or dismissed all protests
and they have become final, including
decisions or appeals. Before including
your address, phone number, email
address, or other personally identifying
information in your comment, you
should be aware that your entire
comment—including your personally
identifying information—may be made
publicly available at any time. While
you can ask us in your comment to
withhold your personally identifying
information from public review, we
cannot guarantee that we will be able to
do so.
Authority: 43 U.S.C. Chap. 3.
Joshua F. Alexander,
Acting Chief, Branch of Cadastral Survey,
Division of Energy, Minerals and Realty.
[FR Doc. 2016–07048 Filed 3–28–16; 8:45 am]
BILLING CODE 4310–DN–P

DEPARTMENT OF JUSTICE
[OMB Number 1121–NEW]

Agency Information Collection
Activities; Proposed eCollection
eComments Requested; New
Collection; Comments Requested:
National Census of Victim Service
Providers (VSP Census)
AGENCY:

Bureau of Justice Statistics,
Department of Justice.
ACTION: 30-Day Notice.
SUMMARY:

The Department of Justice
(DOJ), Office of Justice Programs,

PO 00000

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17495

Bureau of Justice Statistics, will be
submitting the following information
collection request to the Office of
Management and Budget (OMB) for
review and approval in accordance with
the Paperwork Reduction Act of 1995.
This proposed information collection
was previously published in the Federal
Register at 81 FR 1222, on January 11,
2016, allowing for a 60 day comment
period.
DATES:

Comments are encouraged and
will be accepted for 30 days until April
28, 2016.

FOR FURTHER INFORMATION CONTACT:

If
you have additional comments
especially on the estimated public
burden or associated response time,
suggestions, or need a copy of the
proposed information collection
instrument with instructions or
additional information, please contact
Lynn Langton, Statistician, Bureau of
Justice Statistics, 810 Seventh Street
NW., Washington, DC 20531 (email:
Lynn.Langton@usdoj.gov; telephone:
202–353–3328). Written comments and/
or suggestions can also be directed to
the Office of Management and Budget,
Office of Information and Regulatory
Affairs, Attention Department of Justice
Desk Officer, Washington, DC 20530 or
sent to OIRA_submissions@
omb.eop.gov.

SUPPLEMENTARY INFORMATION:

Written
comments and suggestions from the
public and affected agencies concerning
the proposed collection of information
are encouraged. Your comments should
address one or more of the following
four points:
—Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of the Bureau of Justice
Statistics, including whether the
information will have practical utility;
—Evaluate the accuracy of the agency’s
estimate of the burden of the
proposed collection of information,
including the validity of the
methodology and assumptions used;
—Evaluate whether and if so how the
quality, utility, and clarity of the
information to be collected can be
enhanced; and
—Minimize the burden of the collection
of information on those who are to
respond, including through the use of
appropriate automated, electronic,
mechanical, or other technological
collection techniques or other forms
of information technology, e.g.,
permitting electronic submission of
responses.

E:\FR\FM\29MRN1.SGM

29MRN1

17496

Federal Register / Vol. 81, No. 60 / Tuesday, March 29, 2016 / Notices

Overview of This Information
Collection

mstockstill on DSK4VPTVN1PROD with NOTICES

(1) Type of Information Collection:
New collection.
(2) Title of the Form/Collection:
National Census of Victim Service
Providers.
(3) Agency form number, if any, and
the applicable component of the
Department of Justice sponsoring the
collection: The form numbers for the
collection are VSP–1, VSP–2, and VSP–
3. The applicable component within the
Department of Justice is the Bureau of
Justice Statistics, in the Office of Justice
Programs.
(3) Affected public who will be asked
or required to respond, as well as a brief
abstract: Organizations that have been
identified as providing services to
victims of crime or abuse will be asked
to respond. The Census of Victim
Service Providers is the first national
collection to gather data on the
characteristics, functions, and resources
of entities that provide assistance to
victims of crime or abuse.
(5) An estimate of the total number of
respondents and the amount of time
estimated for an average respondent to
respond: An estimated 31,000 victim
service providers will be asked to
respond to the survey. About 15% of
entities will no longer be in business or
no longer serving victims and these
respondents will be ineligible to
complete the survey instrument. For
these entities the burden will be less
than 5 minutes. For the remaining
26,350 victim service providers, it will
take the average interviewed respondent
an estimated 20 minutes to respond.
(6) An estimate of the total public
burden (in hours) associated with the
collection: There are an estimated 9,171
total burden hours associated with this
collection.
If additional information is required
contact: Jerri Murray, Department
Clearance Officer, United States
Department of Justice, Justice
Management Division, Policy and
Planning Staff, Two Constitution
Square, 145 N Street NE., 3E.405B,
Washington, DC 20530.
Dated: March 24, 2016.
Jerri Murray,
Department Clearance Officer for PRA, U.S.
Department of Justice.

DEPARTMENT OF JUSTICE

DEPARTMENT OF LABOR

Notice of Lodging Proposed Consent
Decree

Bureau of Labor Statistics

In accordance with Departmental
Policy, 28 CFR 50.7, notice is hereby
given that a proposed Consent Decree in
Andy Johnson v. United States
Environmental Protection Agency, et al.,
Civil Action No. 15–cv–147–SWS, was
lodged with the United States District
Court for the District of Wyoming on
March 22, 2016.
This proposed Consent Decree
concerns a complaint filed by Andy
Johnson against the United States
Environmental Protection Agency
(‘‘EPA’’), under the Administrative
Procedure Act, 5 U.S.C. 706, which
seeks judicial review of an
administrative order that EPA issued to
Mr. Johnson on January 30, 2014,
entitled ‘‘Findings of Violation and
Administrative Order for Compliance,’’
under Section 309 of the Clean Water
Act, 33 U.S.C. 1319. The proposed
Consent Decree resolves this matter by,
among other things, requiring Mr.
Johnson to perform mitigation for areas
impacted by fill material.
The Department of Justice will accept
written comments relating to this
proposed Consent Decree for thirty (30)
days from the date of publication of this
Notice. Please address comments to
Alan D. Greenberg, Senior Attorney,
United States Department of Justice,
Environment and Natural Resources
Division, Environmental Defense
Section, 999 18th Street, Suite 370,
Denver, CO 80202 and refer to Andy
Johnson v. United States Environmental
Protection Agency, et al., DJ #90–5–1–4–
20568.
The proposed Consent Decree may be
examined at the Clerk’s Office, United
States District Court for the District of
Wyoming, 2120 Capitol Avenue, Room
2131, Cheyenne, WY 82001. In addition,
the proposed Consent Decree may be
examined electronically at http://
www.justice.gov/enrd/Consent_
Decrees.html.
Cherie L. Rogers,
Assistant Section Chief, Environmental
Defense Section, Environment and Natural
Resources Division.
[FR Doc. 2016–07009 Filed 3–28–16; 8:45 am]
BILLING CODE 4410–15–P

[FR Doc. 2016–07050 Filed 3–28–16; 8:45 am]
BILLING CODE 4410–18–P

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Proposed Collection; Comment
Request
ACTION:

Notice.

SUMMARY:

The Department of Labor, as
part of its continuing effort to reduce
paperwork and respondent burden,
conducts a pre-clearance consultation
program to provide the general public
and Federal agencies with an
opportunity to comment on proposed
and/or continuing collections of
information in accordance with the
Paperwork Reduction Act of 1995
(PRA95) [44 U.S.C. 3506(c)(2)(A)]. This
program helps to ensure that requested
data can be provided in the desired
format, reporting burden (time and
financial resources) is minimized,
collection instruments are clearly
understood, and the impact of collection
requirements on respondents can be
properly assessed. The Bureau of Labor
Statistics (BLS) is soliciting comments
concerning the proposed revision of a
currently approved collection ‘‘National
Longitudinal Survey of Youth 1979.’’ A
copy of the proposed information
collection request (ICR) can be obtained
by contacting the individual listed in
the Addresses section of this notice.
DATES: Written comments must be
submitted to the office listed in the
Addresses section below on or before
May 31, 2016.
ADDRESSES: Send comments to Nora
Kincaid, BLS Clearance Officer,
Division of Management Systems,
Bureau of Labor Statistics, Room 4080,
2 Massachusetts Avenue NE.,
Washington, DC 20212. Written
comments also may be transmitted by
fax to 202–691–5111 this is not a toll
free number).
FOR FURTHER INFORMATION CONTACT:
Nora Kincaid, BLS Clearance Officer,
202–691–7628 (this is not a toll free
number). (See ADDRESSES section.)
SUPPLEMENTARY INFORMATION:
I. Background
The National Longitudinal Survey of
Youth 1979 (NLSY79) is a
representative national sample of
persons who were born in the years
1957 to 1964 and lived in the U.S. in
1978. These respondents were ages 14 to
22 when the first round of interviews
began in 1979; they were ages 51 to 58
as of December 31, 2015. The NLSY79
was conducted annually from 1979 to
1994 and has been conducted biennially
since 1994. The longitudinal focus of
this survey requires information to be

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29MRN1

Attachment 8:
Project Input Committee Members
National Level
ABA Commission on Domestic Violence and Sexual Violence
ABA Commission on Law and Aging
Casa De Esperanza
EVAWI (End Violence Against Women International)
Futures Without Violence
International Association of Chiefs of Police
International Association of Forensic Nurses
MADD (Mothers Against Drunk Driving)
National Association of Victim Service Professionals in Corrections
National Center on Elder Abuse
National Clearinghouse on Abuse Later in Life
National Coalition of Anti Violence Programs
National Council on Independent Living
National Dating Violence Hotline
National District Attorneys Association
National Identity Theft Victim's Network
National Indigenous Women's Resource Center
National Network to End Domestic Violence
National Organization of Social Workers
National Sexual Assault Coalition Resource Sharing Program
National Sheriffs Association
Parents of Murdered Children, Inc.
Polaris
RAINN (Rape, Abuse, and Incest National Network)
Unified Solutions

YWCA

State or Local Level
Common Justice Program, Vera Institute of Justice
Disabled Person's Commission, MA
Michigan Domestic and Sexual Violence Prevention and Treatment Board

Individuals



BJ Horn, former VOCA administrator for Pennsylvania, former OVC Fellow, currently consultant
Grace Call, former VOCA administrator for Washington state, former OVC Fellow, currently with the
Council of State Governments

Attachment 9:
Expert Panel Members
Lynn Addington, Ph.D., Associate Professor, Department of Justice, Law & Criminology, American
University
Steve Derene, Executive Director, National Association of VOCA Assistance Administrators
Meg Garvin, Executive Director, National Crime Victim Law Institute
Jennifer Hiselman, Infonet Manager, Illinois Criminal Justice Information Authority
Veronica Kunz, Executive Director, South Carolina Victim Assistance Network
Anne Menard, Executive Director National Resource Center on Domestic Violence
Chris Newlin, Executive Director, National Children’s Advocacy Center
Ben Saunders, Ph.D., Associate Director, National Crime Victims Research and Treatment Center,
Medical University of South Carolina
Steve Siegel, Director, Special Programs Unit, Denver District Attorney’s Office
David Voth, Executive Director, Crime Victim Services (local community based provider in Ohio)
Min Xie, Ph. D., Associate Professor, Department of Criminology and Criminal Justice, University of
Maryland

Attachment 10:
VSP Recruitment and Follow-Up Materials

Attachment 10a:
Formal Survey Invitation Letter to VSP

<>
<><<FNAME>> <<LNAME>> <<SUFFIX>>
<<AGCYNAME>>
<<ADDRESS>>
<<CITY, STATE ZIP>>

<<SUID>>

Dear <<TITLE>><<LNAME>>:
The U.S Department of Justice’s Bureau of Justice Statistics (BJS) and Office for Victims of Crime (OVC) are working
together to gather much needed data about organizations, programs, and other types of providers that serve victims of crime
or abuse. Information is needed about potential gaps in services, resource limitations, and the allocation of existing resources
for victims. Gathering this information will help to build capacity to better serve victims, their families, and communities, and
to sufficiently resource and support the community of service providers working to meet their needs every day.
BJS and OVC are working with RAND, the National Center for Victims of Crime, and National Opinion Research Center
(NORC) at the University of Chicago to conduct this first National Census of Victim Service Providers (NCVSP). The
NCVSP is a census of all organizations, programs, and other providers that serve victims of crime or abuse. While there have
been many smaller surveys in the past, none have attempted to gather information that reflects the entire field of providers
designated to serve victims across the US. Our goals are to first define the field across a diverse landscape of victim service
providers, including learning how many entities serve victims or survivors of different types of crime and abuse; gather
information about basic forms of service; and begin to understand staff size, budgets, and funding sources.
Your participation is extremely important to the success of this study. Participation from all entities that offer support or
services to crime and abuse victims is critical for the NCVSP to accurately reflect the broad field of victim service providers.
The survey should take about 20 minutes to complete. Recognizing the daily burdens and urgency often associated with the
many responsibilities incumbent upon providers serving victims of crime or abuse, we respectfully ask that you complete the
NCVSP within one month. There are no major risks/discomforts to you as a participant. The time that you spend will result
in data that will improve understanding, capacity, and support of your critical field.
We encourage you to visit the following secure website https://connectcai.norc.org/Survey/Start/cawi/NCVSP.html to
complete the NCVSP survey using the following unique username and password: <<INSERT NAME/PASSWORD >>.
Alternatively, if you prefer, we can send you a paper version of the survey that you can mail or fax back to NORC. Please
contact Angela Herrmann from NORC at 1-877-504-1086, to request a paper copy of this survey. If you would like more
information about this survey, the larger project, or the many organizations working on or supporting this effort, please visit
the project website at http://www.bjs.gov/content/ncvsp.cfm. You may also contact Angela Herrmann with additional
questions by telephone 1-877-504-1086, or e-mail ncvsp@norc.org.
Although this study is voluntary, we urgently need and appreciate your cooperation to make the results comprehensive,
accurate, and timely. We thank you for your time and participation in this important project.
Sincerely,
_____________________
Jeri Mulrow
Acting Director, Bureau of Justice Statistics

_____________________
Joye Frost
Director, Office for Victims of Crime

Attachment 10b: VSP Reminder Post Card/Email

We recently sent you the National Census of Victim Service Providers (NCVSP).
This survey, by the U.S Department of Justice’s Bureau of Justice Statistics and Office for Victims of Crime, is the
first national data collection of all victim serving organizations and agencies. To build the necessary capacity to better
serve victims, their families, and communities, we need data on the allocation of resources that serve victims, and on
potential gaps in services or other resource limitations. While there have been many smaller surveys in the past, none
have attempted to gather basic information that accurately reflects all parts of the victim services field across the U.S.
Our primary goals are to define the field of victim service providers by learning how many organizations and agencies
serve victims or survivors of different types of crime and abuse; gather information about basic forms of service; and
begin to understand staff size, budgets and streams of funding. These types of data are critical for documenting the
needs of victim service organizations and agencies, helping to plan for the future, and attracting government and
private funding to support your critical work.
If you have already completed and returned the NCVSP, please accept our sincere thanks. If not, please do so this
week. It is extremely important that we obtain a high response so that accurate information may be presented to the
victim service provider community.
Please go to the following secure website https://connectcai.norc.org/Survey/Start/cawi/NCVSP.html to complete
the NCVSP survey using the following unique username and password: <<INSERT NAME/PASSWORD >>. If
you prefer, as an alternative, we can send you a hard copy version of the survey that you can mail or fax back to
NORC. Please contact Angela Herrmann from NORC at 1-877-504-1086 if you want a hard copy.

Attachment 10c: US mail/Email/FedEx Reminder Letter to VSP

<<DATE>>
<<TITLE>><<FNAME>> <<LNAME>> <<SUFFIX>>
<<AGCYNAME>>
<<ADDRESS>>
<<CITY, STATE ZIP>>

<<SUID>>

Dear <<TITLE>><<LNAME>>:
We have been trying to reach you over the last month to complete the National Census of Victim Service Providers
(NCVSP) and we have not yet received your response.
This survey, by the U.S Department of Justice’s Bureau of Justice Statistics and Office for Victims of Crime, is the
first national data collection of all victim serving organizations and agencies. To build the necessary capacity to better
serve victims, their families, and communities, we need improved, more reliable data on the allocation of resources
that serve victims and on potential gaps in services or other resource limitations. While there have been many smaller
surveys in the past, none have attempted to gather basic information that accurately reflects all parts of the victim
services field across the U.S. Our primary goals are to define the field of victim service providers by learning how
many organizations and agencies serve victims or survivors of different types of crime and abuse; gathering
information about basic forms of service; and beginning to understand staff size, budgets and streams of funding.
These types of data are critical for documenting the needs of victim service organizations and agencies, helping to
plan for the future, and attracting government and private funding to support your critical work.
Your participation in this survey is extremely important to the success of this critically important study. The survey
should take about 20 minutes to complete. There are no major risks/discomforts to you as a participant.
Please go to the following secure website https://connectcai.norc.org/Survey/Start/cawi/NCVSP.htm to complete
the NCVSP survey using the following unique Pin: <<PIN>>.
Alternatively, if you prefer, we can send you a paper version of the survey that you can mail or fax back to the
National Opinion Research Center (NORC) at the University of Chicago. Please contact Angela Herrmann from
NORC at 1-877-504-1086, to request a paper copy of this survey. If you would like more information about this
survey, the larger project, or the many organizations working on or supporting this effort, please visit the project
website at http://www.bjs.gov/content/ncvsp.cfm. You may also contact Angela Herrmann with additional questions
by telephone 1-877-504-1086, or e-mail ncvsp@norc.org.
Although this study is voluntary, we urgently need and appreciate your cooperation to make the results
comprehensive, accurate, and timely. We thank you for your time and participation in this important project.
Sincerely,

_____________________
Jeri Mulrow
Acting Director, Bureau of Justice Statistics

_____________________
Joye Frost
Director, Office for Victims of Crime

Attachment 10d:
Follow-up Phone Prompting Script
Hello, my name is [NAME]. I’m calling from NORC at the University of Chicago. I need to speak with
_________________________
We recently sent you an invitation to complete the National Census of Victim Service Providers, also known as
the NCVSP. The NCVSP is a very important study of victim service providers by the US Department of Justice.
The NCVSP will provide for much needed data to help providers like your organization to better serve victims,
and identify gaps in services and resource limitations for victims across the US.
Did you receive the letter or email invitation that we sent?


IF THEY DID RECEIVE THE INVITATION

Have you completed the survey?
IF YES, Please accept our sincere thanks. AND ASK THEM IF THEY CAN RETURN THE SURVEY IN THE NEXT WEEK
IF THEY DID PAPI. ALTERNATIVELY, IF THEY DID IT BY WEB THEN DOUBLE CHECK THE SYSTEM FOR A RECENT
ONLINE COMPLETION WITHIN THE NEXT DAY.
IF NO — Would you be willing to complete a survey? It takes about 20 minutes. We have three ways to
complete the survey. I can email you the link and your organization’s PIN and password to access our online
version of the survey. We can also mail a paper version of the survey to you mail if you prefer that method.
Also, we can complete the survey over the phone. We can complete the survey right now if you have about 20
minutes or, if you don’t have time right now, we can schedule a convenient time to call back.
[OPTION 1] IF A FIRM ‘NO’ TO COMPLETING A SURVEY:

I appreciate that you do not wish to participate and we will not contact you again after this point, but
could you tell me why you will not be participating?
Is it because:
i. The survey does not seem to be important;
ii. The survey asks for information that you do not want to provide to the federal government;
iii. The survey seems too burdensome;
iv.
You do not have the time or staff to complete the survey;
v. You do not participate in any surveys ever.
vi.
Another reason?
______________________________________________________________
[OPTION 2] IF A ‘YES’ TO COMPLETING THE SURVEY NOW BY PHONE: PROCEED WITH THE PHONE VERSION OF
THE SURVEY

[OPTION 3] IF A ‘YES’ BUT THEY HAVE QUESTIONS - PROCEED TO ANSWER QUESTIONS USING THE ATTACHED
FAQ. IF THEY WANT TO DO SURVEY NOW THEN BEGIN SURVEY OVER THE PHONE OR SCHEDULE A CALL TO
COMPLETE THE SURVEY OR REMIND THEM OF WEB OPTION OR HARD PAPI TO COMPLETE THE SURVEY.
[OPTION 4] IF A ‘YES’ BUT THEY WANT EITHER WEB OR MAIL MODE – CONFIRM THE CONTACT INFORMATION
(BOTH EMAIL AND POSTAL ADDRESS) OF THE RESPONDENT. SEND THE EMAIL IMMEDIATELY.
[OPTION 5] IF A ‘MAYBE’: TRY TO ADDRESS ANY OF THEIR CONCERNS (CONSULT BELOW FAQ AS NECESSARY)
AND TELL THEM THAT IF THEY CANNOT DO IT NOW THAT YOU COULD CALL THEM BACK AT THEIR CONVENIENCE
OVER THE NEXT WEEK TO COMPLETE THE SURVEY. OR SEE IF THEY WILL AGREE TO DO THE SURVEY USING THE
WEB OR PAPER VERSION.
FIRST, ASK THEM IF THEY HAVE SPECIFIC CONCERNS ABOUT THE STUDY OR HAD QUESTIONS ABOUT THE
PURPOSE OR NATURE OF THE SURVEY.
ATTEMPT TO ADDRESS THOSE CONCERNS AND EXPLAIN TO THEM THE VALUE OF THE SURVEY AND WHY WE ARE
DOING THE SURVEY. USE THE FOLLOWING SCRIPT TO EXPLAIN THE STUDY:
The U.S Department of Justice’s Bureau of Justice Statistics (BJS) and Office for Victims of Crime (OVC) are
working together with our research team to conduct this first survey of all victim serving organizations and
agencies.
While there have been other smaller surveys, none has attempted to gather basic information that reflects all
parts of the victim services field across the country. Our goal is to define the field of victim service providers,
including learning how many organizations and agencies serve victims or survivors of which types of crime or
abuse; provide what basic forms of service; with what size staff and budgets; and with what funding.
The NCVSP is designed to collect information from all organizations, programs, or other types of providers that
serve victims of crime or abuse. Your participation is extremely important to the success of this study.
Participation from all entities that offer support or services to crime and abuse victims is critical for the NCVSP to
accurately reflect the broad field of victim service providers. The survey should only take about 20 minutes to
complete. The time that you spend will result in data that will improve understanding, capacity, and support of
your critical field.
I am happy to answer any questions you have about the survey and its importance for charting the future of
victim service providers in the US. If you are online now, I can also walk you through the project website that
has more information about the survey and show you the many organizations are working on or supporting this
effort [E.G., OVC, OVW, VOCA ADMINISTRATORS]. The project website is at
https://connectcai.norc.org/Survey/Start/cawi/NCVSP.html.
Although this study is voluntary, we urgently need and appreciate your cooperation to make the results
comprehensive, accurate, and timely.


IF THEY DID NOT RECEIVE THE INVITATION OR ARE OTHERWISE UNAWARE OF THE SURVEY:

VERIFY THAT THE INFORMATION WE HAVE FOR THEM IS CORRECT. We have been sending our survey materials
to ___________________, using the email address _____________ and the following phone number
________________________. Is that the correct address for your organization?
IF IT IS NOT THAN UPDATE OUR RECORDS AND PROCEED TO EXPLAIN THE SURVEY USING THIS LANGUAGE:
The U.S Department of Justice’s Bureau of Justice Statistics (BJS) and Office for Victims of Crime (OVC) are
working together with our research team to conduct this first survey of all victim serving organizations and
agencies.
While there have been other smaller surveys, none has attempted to gather basic information that reflects all
parts of the victim services field across the country. Our goal is to define the field of victim service providers,
including learning how many organizations and agencies serve victims or survivors of which types of crime or
abuse; provide what basic forms of service; with what size staff and budgets; and with what funding.
The NCVSP is designed to collect information from all organizations, programs, or other types of providers that
serve victims of crime or abuse. Your participation is extremely important to the success of this study.
Participation from all entities that offer support or services to crime and abuse victims is critical for the NCVSP to
accurately reflect the broad field of victim service providers. The survey should only take about 20 minutes to
complete. The time that you spend will result in data that will improve understanding, capacity, and support of
your critical field.
I am happy to answer any questions you have about the survey and its importance for charting the future of
victim service providers in the US. If you are online now, I can also walk you through the project website that
has more information about the survey and show you the many organizations are working on or supporting this
effort [E.G., OVC, OVW, VOCA ADMINISTRATORS]. The project website is at
https://connectcai.norc.org/Survey/Start/cawi/NCVSP.html.
Although this study is voluntary, we urgently need and appreciate your cooperation to make the results
comprehensive, accurate, and timely.
USE THE BELOW FAQ IF THERE ARE ADDITIONAL QUESTIONS BUT ALSO ASK THEM IF THEY WILL COMPLETE THE
SURVEY.
We have three ways to complete the survey. I can email you the link and your organization’s PIN and password
to access our online version of the survey. We can also mail a paper version of the survey to you if you prefer
that method. Also, we can complete the survey over the phone. We can complete the survey right now, if you
have about 20 minutes, or if you don’t have time right now, we can schedule a convenient time to call back.
IF THE VSP PROVIDES A CLEAR REFUSAL THAN YOU SHOULD SWITCH TO OPTION 1 ABOVE.
FREQUENTLY ASKED QUESTIONS (FAQs)
What is the purpose of this survey?
Our goal is to define the field of victim service providers. We are trying to learn



How many organizations and agencies serve victims of crime or abuse






The types of victims serviced and the types of crimes or abuse they experienced;
What basic forms of service the organizations provide;
What size staff and budgets the organizations have; and
What funding the victim service providers use to assist victims and survivors.

Who is funding this Survey?
The U.S Department of Justice’s Bureau of Justice Statistics, with funding from the Office for Victims of Crime is
funding this research.
Why is this study being funded?
Increasingly, data collection and analysis is being prioritized as a way to better understand the scope of violence
and crime in America. However, we do not have the appropriate data to address the needs of crime victims or
the capacity of organizations that serve victims. The NCVSP will fill an important information gap and provide
more reliable data on the allocation of resources to provide service to victims, as well as gaps in services and
resource limitations.
Who are the other companies that are involved?
USDOJ is working with RAND, the National Center for Victims of Crime, and NORC at the University of Chicago to
conduct survey. RAND helped USDOJ to create the survey itself and NORC is the data collection contractor.
Aren’t there other surveys that already do this?
No, there aren’t. This is the first survey of all victim serving organizations and agencies. While there have been
many smaller surveys in the past, none has attempted to gather basic information that accurately reflects all
parts of the victim services field across the US.
Why does it matter if my organization responds?
Your participation is extremely important to the success of this study. Participation from all entities that offer
support or services to crime and abuse victims is critical for the NCVSP to accurately reflect the broad field of
victim service providers. If this first survey achieves solid participation—that is we have confidence that we now
know what “the field” looks like—it would then be possible to obtain more detailed information in a subsequent
survey about the staff, standards, trainings, technology, and other information about victim service providers.
How long will it take to do the survey?
The survey should take about 20 minutes to complete.
Who else will see my answers? Are there any other risks to my organization?
This survey does not include questions about individual people, staff or victims, within your agency. This survey
will only ask you basic information about your organization, for example where it is based (e.g., government,
campus, medical facility), types of victims served, and types of services offered. The information you provide will
be made available to the public. This study is voluntary. You may discontinue participation at any time and
decline to answer any questions. There are no major risks/discomforts to you as a participant. We urgently
need and appreciate your cooperation to make the results inclusive, accurate and timely.
I would like to see some other information about this survey. Where can I look?
I am happy to answer any questions you have about the survey. If you are online now, I can also walk you
through the project website that has more information about the survey and show you the many organizations

working on or supporting this effort (e.g., OVC, OVW, VOCA administrators). The project website is at
https://connectcai.norc.org/Survey/Start/cawi/NCVSP.html.
Thank you for your time.
YOU CAN BEGIN THE PHONE SURVEY IF THEY PREFER TO DO THE SURVEY OVER THE PHONE OR SECURE A DATE
AND TIME FOR ANOTHER TIME TO DO THE SURVEY.
END CALL.

Attachment 10e:
Last Chance Letter/Email to VSP

<<DATE>>
<<TITLE>><<FNAME>> <<LNAME>> <<SUFFIX>>
<<AGCYNAME>>
<<ADDRESS>>
<<CITY, STATE ZIP>>

<<SUID>>

Dear <<TITLE>><<LNAME>>:
The National Census of Victim Service Providers (NCVSP) is quickly coming to a close and we have not yet received
your response.
The research team has made multiple attempts to reach you by phone and mail over the past couple of months. The
NCVSP is a very important survey by the U.S Department of Justice’s (USDOJ) Bureau of Justice Statistics and Office
for Victims of Crime and is the first national data collection of all victim serving organizations and agencies. To build
the necessary capacity to better serve victims, their families, and communities, we need data on the allocation of
resources that serve victims and on potential gaps in services or other resource limitations.
While there have been many smaller surveys in the past, none have attempted to gather information that reflects the
entire field of providers designated to serve victims across the US. Our goals are to first define the field across a diverse
landscape of victim service providers, including learning how many entities serve victims or survivors of different types
of crime and abuse; gather information about basic forms of service; and begin to understand staff size, budgets, and
funding sources. These types of data are critical for documenting the needs of victim service organizations and agencies,
helping to plan for the future, and attracting government and private funding to support your important work.
Your participation is extremely important to the success of this study. Participation from all entities that offer support
or services to crime and abuse victims is critical for the NCVSP to accurately reflect the broad field of victim service
providers. The survey should take about 20 minutes to complete. There are no major risks/discomforts to you as a
participant.
We ask that you take a short amount of time to complete and return the form by _____________.
Please go to the following secure website https://connectcai.norc.org/Survey/Start/cawi/NCVSP.htm to complete the
NCVSP survey using the following unique Pin: <<PIN>>.
Alternatively, if you prefer, we can send you a paper version of the survey that you can mail or fax back to the National
Opinion Research Center (NORC) at the University of Chicago. Please contact Angela Herrmann from NORC at 1877-504-1086, to request a paper copy of this survey. If you would like more information about this survey, the larger
project, or the many organizations working on or supporting this effort, please visit the project website at
http://www.bjs.gov/content/ncvsp.cfm. You may also contact Angela Herrmann with additional questions by
telephone 1-877-504-1086, or e-mail ncvsp@norc.org.
Although this study is voluntary, we urgently need and appreciate your cooperation to make the results comprehensive,
accurate, and timely. We thank you for your time and participation in this important project.
Sincerely,

_____________________
Jeri Mulrow
Acting Director, Bureau of Justice Statistics

_____________________
Joye Frost
Director, Office for Victims of Crime

Attachment 10f:
Last Chance Phone Script

Hello, my name is [NAME]. I’m calling from NORC at the University of Chicago. I need to speak
with _________________.
We have been trying to get a staff member of _________________________ to complete the National Census of
Victim Service Providers called the NCVSP.
We apologize for all the contacts by phone on ___________ and the letters [AND/OR EMAILS] over the past
couple of months. However, the NCVSP is a very important survey for victim service providers to complete to
ensure your organization’s experience is counted in this first national study of victim service providers by the US
Department of Justice. The NCVSP will provide for much needed data to help providers like your organization to
better serve victims, and identify gaps in services and resource limitations for victims across the US.
The NCVSP survey is now closing and we have not received your response. It is very important that we get
responses from all of the organizations that have been selected so that all different types of victim service
providers can have their voices heard.
Did you intend to complete the survey?
If Yes: Thank you. As I stated, we are very near the end of data collection. We have three ways to complete the
survey. If you have about 20 minutes right now, we can complete the survey over the phone. If you don’t have
time right now, we can schedule a time to call back in the next day or two, I can email you the link and your
organization’s PIN and password to access our online version of the survey. We can also send a paper version of
the survey to you via express mail if you prefer that method.

Could you complete a survey with us now over the phone?
[OPTION 1] IF A FIRM ‘NO’:

I appreciate that you do not wish to participate and we will not contact you again after this point, but
could you tell me why you will not be participating?
Is it because:
vii.
The survey does not seem to be important;
viii. The survey asks for information that you do not want to provide to the federal government;
ix. The survey seems too burdensome;
x. You do not have the time or staff to complete the survey;
xi. You do not participate in any surveys ever.

xii.

Another reason?
______________________________________________________________

[OPTION 2] VSP STATES THAT THEY JUST COMPLETED IT A DAY OR SO BEFORE OUR CALL: THANK THEM AND
ASK THEM IF THEY CAN RETURN THE SURVEY IN THE NEXT WEEK IF THEY DID PAPI. ALTERNATIVELY, IF THEY DID
IT BY WEB THEN DOUBLE CHECK THE SYSTEM FOR A RECENT ONLINE COMPLETION WITHIN THE NEXT DAY.
[OPTION 3] IF A ‘YES’: PROCEED WITH THE PHONE VERSION OF THE SURVEY
[OPTION 4] IF A ‘YES’ BUT THEY WANT EITHER WEB OR MAIL MODE – CONFIRM THE CONTACT INFORMATION
(BOTH EMAIL AND POSTAL ADDRESS) OF THE RESPONDENT. SEND THE EMAIL IMMEDIATELY.
[OPTION 5] IF A ‘YES’ BUT THEY HAVE QUESTIONS - PROCEED TO ANSWER QUESTIONS USING THE BELOW FAQ.
IF THEY WANT TO DO SURVEY NOW THEN BEGIN SURVEY OVER THE PHONE OR SCHEDULE A CALL TO COMPLETE
THE SURVEY OR REMIND THEM OF WEB OPTION OR HARD PAPI TO COMPLETE THE SURVEY.
[OPTION 6] IF A ‘YES’ BUT NOT NOW: REMIND THEM THIS IS THE FINAL OPPORTUNITY BUT THAT YOU COULD
CALL THEM BACK AT THEIR CONVENIENCE OVER THE NEXT WEEK TO COMPLETE THE SURVEY OR SEE IF THEY
WILL AGREE TO DO THE SURVEY USING THE WEB OR PAPER VERSION.
[OPTION 7] IF A ‘MAYBE’: TRY TO ADDRESS ANY OF THEIR CONCERNS (CONSULT BELOW FAQ AS NECESSARY)
AND TELL THEM THAT IF THEY CANNOT DO IT NOW THAT YOU COULD CALL THEM BACK AT THEIR CONVENIENCE
OVER THE NEXT WEEK TO COMPLETE THE SURVEY. OR SEE IF THEY WILL AGREE TO DO THE SURVEY USING THE
WEB OR PAPER VERSION.
[OPTION 8] IF THEY CLAIM TO NOT HAVE RECEIVED THE INVITATION OR ARE OTHERWISE UNAWARE OF THE
SURVEY: VERIFY THAT THE INFORMATION WE HAVE FOR THEM IS CORRECT. We have been sending our survey
materials to ___________________, using the email address _____________ and the following phone number
________________________. Is that the correct address for your organization? IF IT IS NOT THAN UPDATE
OUR RECORDS AND PROCEED TO EXPLAIN THE SURVEY USING THE BELOW FAQ AND SEE IF THEY WILL
COMPLETE THE SURVEY OVER THE PHONE. IF THE CONTACT INFORMATION IS CORRECT THEN STILL PROCEED
TO SEE IF THEY WILL COMPLETE THE SURVEY OVER THE PHONE. IF THE VSP PROVIDES A CLEAR REFUSAL THAN
SWITCH TO OPTION 1 ABOVE.
FREQUENTLY ASKED QUESTIONS (FAQs)
What is the purpose of this survey?
Our goal is to define the field of victim service providers. We are trying to learn







How many organizations and agencies serve victims of crime or abuse
The types of victims serviced and the types of crimes or abuse they experienced;
What basic forms of service the organizations provide;
What size staff and budgets the organizations have; and
What funding the victim service providers use to assist victims and survivors.

Who is funding this Survey?
The U.S Department of Justice’s Bureau of Justice Statistics, with funding from the Office for Victims of Crime is
funding this research.

Why is this study being funded?
Increasingly, data collection and analysis is being prioritized as a way to better understand the scope of violence
and crime in America. However, we do not have the appropriate data to address the needs of crime victims or
the capacity of organizations that serve victims. The NCVSP will fill an important information gap and provide
more reliable data on the allocation of resources to provide service to victims, as well as gaps in services and
resource limitations.
Who are the other companies that are involved?
USDOJ is working with RAND, the National Center for Victims of Crime, and NORC at the University of Chicago to
conduct survey. RAND helped USDOJ to create the survey itself and NORC is the data collection contractor.
Aren’t there other surveys that already to this?
No, there aren’t. This is the first survey of all victim serving organizations and agencies. While there have been
many smaller surveys in the past, none has attempted to gather basic information that accurately reflects all
parts of the victim services field across the US.
Why does it matter if my organization responds?
Your participation is extremely important to the success of this study. Participation from all entities that offer
support or services to crime and abuse victims is critical for the NCVSP to accurately reflect the broad field of
victim service providers. If this first survey achieves solid participation—that is we have confidence that we now
know what “the field” looks like—it would then be possible to obtain more detailed information in a subsequent
survey about the staff, standards, trainings, technology, and other information about victim service providers.
How long will it take to do the survey?
The survey should take about 20 minutes to complete.
Who else will see my answers? Are there any other risks to my organization?
This survey does not include questions about individual people, staff or victims, within your agency. This survey
will only ask you basic information about your organization, for example where it is based (e.g., government,
campus, medical facility), types of victims served, and types of services offered. The information you provide will
be made available to the public. This study is voluntary. You may discontinue participation at any time and
decline to answer any questions. There are no major risks/discomforts to you as a participant. We urgently
need and appreciate your cooperation to make the results inclusive, accurate and timely.
I would like to see some other information about this survey. Where can I look?
I am happy to answer any questions you have about the survey. If you are online now, I can also walk you
through the project website that has more information about the survey and show you the many organizations
working on or supporting this effort (e.g., OVC, OVW, VOCA administrators). The project website is at
https://connectcai.norc.org/Survey/Start/cawi/NCVSP.html.

I hope that I answered any questions that you have about the NCVSP. Would you like to begin the survey
now?
BEGIN THE PHONE SURVEY IF THEY PREFER TO DO THE SURVEY NOW OVER THE PHONE OR IF THEY CAN NOT DO
THE SURVEY NOW SECURE A DATE AND TIME IN THE NEXT WEEK TO DO THE SURVEY OVER THE PHONE.
IF A FIRM ‘NO,’ FOLLOW THE ABOVE OPTION 1‘NO’ PROTOCOL FOR ASKING ONE QUESTION ABOUT THE REASON
FOR THEIR ORGANIZATION’S NON-RESPONSE.
END CALL.

</pre><Table class="table"><tr><Td>File Type</td><td>application/pdf</td></tr><tr><Td>Author</td><td>Oudekerk, Barbara Ann</td></tr><tr><Td>File Modified</td><td>2016-03-29</td></tr><tr><Td>File Created</td><td>2016-03-23</td></tr></table></div></div></div><hr>
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