Interviews with Applicants and Other External Stakeholders Regarding Clarity, Understandability, and Usefulness of FDA's Benefit-Risk Framework

Customer/Partner Service Surveys

Interview Guide BRF External Stakeholders Questions 12-02-2015

Interviews with Applicants and Other External Stakeholders Regarding Clarity, Understandability, and Usefulness of FDA's Benefit-Risk Framework

OMB: 0910-0360

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BRF Interview Guide: External Stakeholders OMB Control Number 0910-0360

BRF Interview Questions: External Stakeholders

  1. First, do you have any general comments about BRFs that you’ve seen that you would like to offer before I ask specific questions?

  2. Information on FDA decisions – How important is it to you to understand FDA’s regulatory decisions on new drugs and biologics?

    • Over the past few years, how often have you sought information about FDA’s regulatory decisions on specific new drugs and biologics?

    • [If they do seek out information] Where have you typically looked to find this information?

    • [If they do seek out information] How have you used the information you have found?

  3. Key Takeaways – Thinking about the BRFs that you have read, what were the biggest “takeaways” for you?

    • Did anything in the BRFs surprise you?

    • After reading the BRFs, did you have any further questions about how FDA came to its decisions?


  1. Clarity – How clearly is the content presented?

“Clear” is defined as key points are stated explicitly, sequenced logically, and chunked logically; you can follow the logic underlying the regulatory decision.

  • On a scale of 1 to 4, where 1 is not at all clear and 4 is very clear, how would you rate the clarity of the BRFs you have seen?

  • In what ways is the content presented clearly?

  • In what ways can the clarity be improved?

For example:

  • To what extent are key points stated explicitly?

  • To what extent is content related to each key point chunked together?

  • To what extent are key points presented in a logical sequence?

  • To what extent can you follow the logic underlying the regulatory recommendation?

  1. Understandability – How understandable are the BRFs that you have read?

“Understandable” is defined as simplest words and sentence structures are used, and terms are used precisely.

  • On a scale of 1 to 4, where 1 is not at all understandable and 4 is very understandable, how would you rate the understandability of the content presented in the BRFs you have seen?

  • In what ways is the content understandable?

  • In what ways can the understandability be improved?

  1. Usefulness – To what extent are the BRFs useful to you?

  • On a scale of 1 to 4, where 1 is not at all useful and 4 is very useful, how would you rate the usefulness of BRFs for your purposes?

  • How have you used or how do you plan to use BRFs?

  • How useful is the BRF for these purposes?

  • How can the usefulness of BRFs be improved?

  • How else would you like to use the BRF [if it contained the needed information]?

  • How would the BRF need to be adjusted to accommodate these uses?

  1. Is there anything else that you would like to add about the BRFs you have seen?

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AuthorValerie Overton
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