Usability Testing for Consumer.ftc.gov

#1) WELCOME
Thanks for participating in our feedback survey! We greatly appreciate your participation and
we thank you in advance for your time. This activity should take 10 minutes to complete.
Your response will help us organize the content on our consumer education website. Find out
how on the next page...

#2) INSTRUCTIONS
Step 1
Your task is to organize a list of items into 4-8 groups that belong together.
There are no right or wrong answers — just do what comes naturally.

Step 2
Drag an item from the left into this area to create your first group.

Step 3
Click the title to rename your new group.

Step 4
Add more items to this group by dropping them on top.
Make more groups by dropping them in unused spaces.
When you're done, click "Finished" at the top right. Have fun!

#3) CARD SORT
Cards:
Tech Support Scams
Phishing
Malware
Disposing of Your Mobile Device
Tips for Using Public Wi-Fi Networks
Securing Your Wireless Network
Place a Fraud Alert
Warning Signs of Identity Theft
Identity Theft
Credit Freeze FAQs
How to Keep Your Personal Information Secure
Identity Theft Protection Services
Child Identity Theft
Extended Fraud Alerts and Credit Freezes
Tax-Related Identity Theft
Computer Security
Protecting Your Child's Privacy Online
Cyberbullying
National Do Not Call Registry
Phone Scams
Cell Phones and the Do Not Call Registry
Stopping Unsolicited Mail, Phone Calls, and Email
Robocalls
Text Message Spam
Spam
Online Dating Scams
Hacked Email
Understanding Mobile Apps
Using Money Transfer Services
Kids and Socializing Online

#4) ALMOST FINISHED
Are there any items that you had trouble sorting? If so, which ones?
(check boxes)
How old are you?



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

Under 18
18 to 29
30 to 39
40 to 49
50 to 64
65 or older

What is your gender?
 Male
 Female

#5) THANKS
All done! Thanks, again, for your participation. Your feedback is incredibly useful in helping us
determine how our content should be organized, so we can make our website easier to use.
You may close this window now or navigate to another web page.