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Debt Management Center - Customer Service Experience
Generic Clearance for the Collection of Qualitative Feedback on Agency Service Delivery (NCA, VBA, VHA)
OMB: 2900-0770
IC ID: 223072
OMB.report
VA
OMB 2900-0770
ICR 201403-2900-007
IC 223072
( )
⚠️ Notice: This information collection may be referencing outdated material. More recent filings for OMB 2900-0770 can be found here:
2023-10-05 - Revision of a currently approved collection
2020-09-29 - Revision of a currently approved collection
Documents and Forms
Document Name
Document Type
Debt Mgmt Customer Service Survey.docx
www.surveymonkey.com/s/MyDMCSurvey
Other-Survey
Debt Mgmt Customer Svc Generic Request.pdf
Generic Request - Debt Mgmnt Ctr Customer Survey Experience
IC Document
Debt Management Survey Script.docx
Debt Management Survey Script
IC Document
Information Collection (IC) Details
View Information Collection (IC)
IC Title:
Debt Management Center - Customer Service Experience
Agency IC Tracking Number:
IC Status:
New
Obligation to Respond:
Voluntary
CFR Citation:
Information Collection Instruments:
Document Type
Form No.
Form Name
Instrument File
URL
Available Electronically?
Can Be Submitted Electronically?
Electronic Capability
Other-Survey
Debt Mgmt Customer Service Survey.docx
www.surveymonkey.com/s/MyDMCSurvey
Yes
Yes
Fillable Fileable
Federal Enterprise Architecture Business Reference Module
Line of Business:
General Government
Subfunction:
Central Fiscal Operations
Privacy Act System of Records
Title:
FR Citation:
Number of Respondents:
18,000
Number of Respondents for Small Entity:
0
Affected Public:
Individuals or Households
Percentage of Respondents Reporting Electronically:
0 %
Approved
Program Change Due to New Statute
Program Change Due to Agency Discretion
Change Due to Adjustment in Agency Estimate
Change Due to Potential Violation of the PRA
Previously Approved
Annual Number of Responses for this IC
18,000
0
18,000
0
0
0
Annual IC Time Burden (Hours)
1,800
0
1,800
0
0
0
Annual IC Cost Burden (Dollars)
0
0
0
0
0
0
Documents for IC
Title
Document
Date Uploaded
Generic Request - Debt Mgmnt Ctr Customer Survey Experience
Debt Mgmt Customer Svc Generic Request.pdf
08/17/2016
Debt Management Survey Script
Debt Management Survey Script.docx
08/17/2016
Blank fields in records indicate information that was not collected or not collected electronically prior to July 2006.