60 day notice

78416

Federal Register / Vol. 78, No. 248 / Thursday, December 26, 2013 / Notices

validity of the methodology and
assumptions used;
3. Enhance the quality, utility, and
clarity of the information to be
collected; and
4. Minimize the burden of the
collection of information on those who
are to respond, including through the
use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submissions
of responses.
Comments are encouraged and
will be accepted until February 24,
2014. This process is conducted in
accordance with 5 CFR part 1320.

DATES:

Interested persons are
invited to submit written comments on
the proposed information collection to
the Office of Personnel Management,
Office of the Chief Information Officer,
1900 E. Street NW., Washington, DC
20415, Attention: PRA Officer or sent by
email to pra@opm.gov.

A
copy of this ICR, with applicable
supporting documentation, may be
obtained by contacting the Office of
Personnel Management, Office of the
Chief Information Officer, 1900 E. Street
NW., Washington, DC 20415, Attention:
PRA Officer or by email to
pra@opm.gov.

FOR FURTHER INFORMATION CONTACT:

The Office
of Personnel Management (OPM) leads
Federal agencies in shaping human
resources management systems to
effectively recruit, develop, manage and
retain a high quality and diverse
workforce. Customer service surveys are
valuable tools to gather information
from our customers so we can design
and implement new ways to improve
our performance to meet their needs.
This collection request includes surveys
that we currently use or plan to use
during the next three years to measure
our performance in providing services
to meet our customer needs. The survey
instruments include direct mail,
telephone contact, focus groups and
web exit surveys. Our customers
include the general public, Federal
benefit recipients, Federal agencies and
Federal employees. We estimate 911,232
customer service surveys will be
completed in the next 3 years. The time
estimate varies from 2 minutes to 25
minutes to complete. The estimated
burden is 55,587 hours over the next 3
years.

emcdonald on DSK67QTVN1PROD with NOTICES

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Jkt 232001

[FR Doc. 2013–31002 Filed 12–24–13; 8:45 am]
BILLING CODE 6325–47–P

OFFICE OF PERSONNEL
MANAGEMENT
Submission for Review: Performance
Measurement Surveys, OMB Control
No. 3206–0253
U.S. Office of Personnel
Management.
ACTION: 60-Day Notice and request for
comments.
AGENCY:

The Office of Personnel
Management (OPM) offers the general
public and other Federal agencies the
opportunity to comment on the
information collection request (ICR)
3206–0253, Performance Measurement
Surveys. As required by the Paperwork
Reduction Act of 1995, (Pub. L. 104–13,
44 U.S.C. chapter 35) as amended by the
Clinger-Cohen Act (Pub. L. 104–106),
OPM is soliciting comments for this
collection. The Office of Management
and Budget is particularly interested in
comments that:
1. Evaluate whether the proposed
collection of information is necessary
for the proper performance of the
functions of OPM, including whether
the information will have practical
utility;
2. Evaluate the accuracy of OPM’s
estimate of the burden of the proposed
collection of information, including the
validity of the methodology and
assumptions used;
3. Enhance the quality, utility, and
clarity of the information to be
collected; and
4. Minimize the burden of the
collection of information on those who
are to respond, including through the
use of appropriate automated,
electronic, mechanical, or other
technological collection techniques or
other forms of information technology,
e.g., permitting electronic submissions
of responses.
DATES: Comments are encouraged and
will be accepted until February 24,
2014. This process is conducted in
accordance with 5 CFR part 1320.
ADDRESSES: Interested persons are
invited to submit written comments on
the proposed information collection to
the Office of Personnel Management,
Office of the Chief Information Officer,
1900 E. Street NW., Washington, DC
20415, Attention: PRA Officer or sent by
email to pra@opm.gov.
SUMMARY:

ADDRESSES:

SUPPLEMENTARY INFORMATION:

U.S. Office of Personnel Management.
Katherine Archuleta,
Director.

PO 00000

Frm 00092

Fmt 4703

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A
copy of this ICR, with applicable
supporting documentation, may be
obtained by contacting the Office of
Personnel Management, Office of the
Chief Information Officer, 1900 E. Street
NW., Washington, DC 20415, Attention:
PRA Officer or sent by email to
pra@opm.gov.

FOR FURTHER INFORMATION CONTACT:

The Office
of Personnel Management (OPM) leads
Federal agencies in shaping human
resources management systems to
effectively recruit, develop, manage and
retain a high quality and diverse
workforce. Performance measurement
surveys are valuable tools to gather
information from our customers so we
can design and implement new ways to
improve our performance to meet their
needs. This collection request includes
surveys that we currently use or plan to
use during the next three years to
measure our performance in providing
services to meet our customer needs.
The survey instruments include direct
mail, telephone contact, focus groups
and web exit surveys. Our customers
include the general public, Federal
benefit recipients, Federal agencies and
Federal employees. We estimate 272,100
performance measurement surveys will
be completed in the next 3 years. The
time estimate varies from 15 minutes to
20 minutes to complete. The estimated
burden is 75,575 hours.

SUPPLEMENTARY INFORMATION:

U.S. Office of Personnel Management.
Katherine Archuleta,
Director.
[FR Doc. 2013–31011 Filed 12–24–13; 8:45 am]
BILLING CODE 6325–47–P

OFFICE OF PERSONNEL
MANAGEMENT
Submission for Review: Program
Services Evaluation Surveys, OMB
Control No. 3206–0252
U.S. Office of Personnel
Management.
ACTION: 60-Day Notice and request for
comments.
AGENCY:

The Office of Personnel
Management (OPM) offers the general
public and other Federal agencies the
opportunity to comment on the
information collection request (ICR)
3206–0252, Program Services
Evaluation Surveys. As required by the
Paperwork Reduction Act of 1995, (Pub.
L. 104–13, 44 U.S.C. chapter 35) as
amended by the Clinger-Cohen Act
(Pub. L. 104–106), OPM is soliciting
comments for this collection. The Office
of Management and Budget is

SUMMARY:

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