The Office of Personnel Management (OPM) leads Federal agencies in shaping human resources management (HRM) systems to effectively recruit, develop, manage and retain a high quality and diverse workforce. We need to solicit input from our customers to measure our performance in providing services that are citizen-centered, results-oriented and market-based. Performance surveys are valuable tools to gather information about our customers' view of our performance so we can design and implement new ways to improve our service to meet their needs. Our customers include the general public, Federal benefit recipients, Federal agencies and Federal employees. This meets all requirements for Executive Order 12862 and OMB Memorandum 93-14.
The latest form for Performance Measurement Surveys expires 2021-09-30 and can be found here.
Document Name |
---|
Supporting Statement A |
Supplementary Document |
Supplementary Document |
Supporting Statement B |
Approved with change |
Revision of a currently approved collection | 2021-09-20 | |
Approved with change |
Revision of a currently approved collection | 2018-01-31 | |
Approved without change |
Revision of a currently approved collection | 2014-02-28 | |
Approved without change |
No material or nonsubstantive change to a currently approved collection | 2013-06-25 | |
Approved without change |
New collection (Request for a new OMB Control Number) | 2010-10-21 |